2

Entry Level Ibm Support Jobs (NOW HIRING)

Be Seen First

This entry-level role is ideal for someone looking to grow their career in manufacturing ... You'll work closely with engineering, sales, and production teams to ensure accuracy and support ...

As a Gold partner with Microsoft, Oracle and a Premier business partner of IBM and all leading ... Develop and support custom applications Coding fixes and new software development Managing and ...

This is an entry-level opportunity suitable for candidates with backgrounds in computer science ... Key Responsibilities * Learn to configure and customize IBM TRIRIGA applications to support ...

next page

Showing results 1-20

Entry Level Ibm Support information

See salary details

$11

$18

$26

How much do entry level ibm support jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for entry level ibm support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are entry-level IT support skills?

Entry-level IT support roles, such as support specialists, require basic technical skills including knowledge of operating systems, hardware troubleshooting, and software installation. Strong communication skills, problem-solving abilities, and familiarity with common tools like ticketing systems and remote support software are also important for success in these positions.

What is the entry-level package in IBM?

The entry-level package for an IBM support role typically includes a starting salary ranging from $50,000 to $70,000 annually, depending on location and experience. It often involves training on IBM support tools and certifications such as ITIL or CompTIA, with opportunities for growth and skill development in technical support and customer service.

What are the key skills and qualifications needed to thrive as an Entry Level IBM Support specialist, and why are they important?

To excel as an Entry Level IBM Support specialist, you typically need a foundational understanding of IT concepts, troubleshooting skills, and a relevant associate or bachelor's degree. Familiarity with IBM products (such as IBM i, AIX, or cloud solutions), ticketing systems, and basic certifications like CompTIA A+ can be highly beneficial. Strong communication skills, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These competencies enable efficient resolution of technical issues, ensuring client satisfaction and smooth operation of IBM systems.

Is IBM a good entry-level job?

An entry-level IBM support role typically offers opportunities to develop technical skills such as troubleshooting, customer service, and familiarity with IBM products and tools. It can provide valuable experience for those starting a career in IT support or technology, often with structured training and potential for career growth.

What are Entry Level IBM Support roles?

Entry Level IBM Support roles are positions designed for individuals starting their careers in IT support, focusing on IBM products and services. These roles typically involve assisting clients or internal teams with troubleshooting, resolving technical issues, and maintaining IBM hardware or software systems. Employees in these roles may also help with system installations, updates, and basic network or server support tasks. Entry-level positions often provide on-the-job training and opportunities to learn about IBM technologies, making them ideal for recent graduates or those new to the industry.

What is the difference between Entry Level Ibm Support vs Help Desk Technician?

AspectEntry Level Ibm SupportHelp Desk Technician
CertificationsIBM certifications, CompTIA A+CompTIA A+, HDI-Support Center Analyst
Work EnvironmentData centers, enterprise IT environmentsCorporate offices, remote support
Industry UsageIT services, technology companiesAny industry with IT support needs
Job FocusSupporting IBM hardware/software, troubleshooting enterprise systemsGeneral IT support, troubleshooting hardware/software issues

Entry Level Ibm Support roles focus on supporting IBM-specific hardware and software within enterprise environments, often requiring specialized certifications. Help Desk Technicians provide broader IT support across various systems and industries, typically with general certifications. Both roles involve troubleshooting and customer service but differ in technical scope and specialization.

Does IBM have entry-level positions?

IBM offers entry-level positions such as support roles, including Entry Level IBM Support, which typically require basic technical skills and a relevant degree. These roles often provide on-the-job training and may involve working with IBM support tools and customer service environments.

What types of training and mentorship can I expect as an Entry Level IBM Support professional?

As an Entry Level IBM Support professional, you can expect comprehensive onboarding that includes both formal technical training and informal mentorship from experienced team members. Most organizations provide access to IBM’s official resources and structured learning paths to help you become proficient with their products and support tools. You'll often work alongside senior support specialists, participating in regular team meetings and shadowing sessions to build your problem-solving and communication skills. This collaborative environment not only helps you resolve customer issues effectively but also fosters professional growth and prepares you for more advanced roles within the support or IT services team.
More about Entry Level Ibm Support jobs
What are the most commonly searched types of Ibm Support jobs? The most popular types of Ibm Support jobs are:
What states have the most Entry Level Ibm Support jobs? States with the most job openings for Entry Level Ibm Support jobs include:
What job categories do people searching Entry Level Ibm Support jobs look for? The top searched job categories for Entry Level Ibm Support jobs are:
Infographic showing various Entry Level Ibm Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, and 2% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Sales Support in Enterprise Technology and HPC / AI / ML

Sales Support in Enterprise Technology and HPC / AI / ML

Cambridge Computer Services, Inc

Waltham, MA

$80K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago


Job description

Job Overview

The Cambridge Sales Support role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients. By developing personal, operational, sales, and technical expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility at our organization. Examples of this include sales operations, inside / outside sales, solution architecture, advanced systems design, installation and training.

Responsibilities and Duties

  • Collaborate with Relationship Sales Managers in daily tasks:
    • Perform product and technology research on hardware, software, and services offerings.
    • Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit.
    • Communicate with vendors and clients.
    • Coordinate online meetings, technical demonstrations, and conferences.
    • Manage sales and order logistics.
    • Recommend products and upsell solutions to vendors and clients.
    • Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information.
  • Participate in Marketing & Customer Service activities:
    • Manage positive vendor relationships.
    • Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives.
    • Participate in trade shows and/or act as a company representative.
    • Act as a liaison between the corporate office and remote employees.
  • Support Cambridge initiatives:
    • Gain product and technology knowledge and certifications of the vendors we use in our solution stack. This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others.
    • Build familiarity of trends in storage, networking, data protection, digital archiving, and other infrastructure technologies.
    • Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others.
    • Understand and execute corporate and sales management's goals and objectives.

Qualifications

  • University undergraduate degree required. Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred.
  • Understanding of basic computer hardware and software required. Greater understanding of technology and the IT ecosystem preferred.
  • Although the expectation is that this role will be on site, there may be times when work will be done outside the office. Accordingly, the employee must be able to work remotely, independently, and unsupervised.
  • Candidates must have impeccable communications skills, an ability to multi-task, and high attention to detail. They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities.
  • Although not required, many of our successful individuals have some sales experience. Having this skill could assist in scaling to future positions.
  • Cambridge employees are self-paced and embrace driving their own personal development. Given the number of potential opportunities for advancement, employees must be proactive if they seek advancement.

 

About Us
 
Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients in a wide variety of industries across North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest high-technology companies in the country. We use creativity, technical expertise, and extensive industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers to identify and incorporate both new and existing paradigms into cohesive IT strategies for our clients. Also, we're a Woman-Owned Small Business, with a close-knit staff of about 70 people that hail from all over the world.  
 

Benefits

We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits: 

  • Multiple health insurance options
  • Medical FSA and Dependent Care FSA
  • Dental insurance
  • Vision insurance401(k) savings plan with employer matching
  • Employer-sponsored long-term disability
  • Paid holidays and PTO that increases with longevity at the company
  • Discounted health club membership
  • Convenient parking
  • Opportunities for growth!

Estimated Salary Range 

$60k - $80k per year

How to Apply

Applicants must provide the following required materials: 

  • Cover Letter
  • Resume

Equal Opportunity Employer 

Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

Employment Type: FULL_TIME