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Ibm Support Jobs (NOW HIRING)

Veredus - DC

IBM BPM Consultant

Vienna, VA

IBM BPM Consultant Contract role Location: Vienna, VA Green Card or US citizens only Must haves ... Building BPM applications in support of business projects, with one of the core business areas ...

Kanak Elite Services Inc

Mainframe MQ Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

Ability to perform problem determination as well as interface with IBM Support * Knowledgeable in MQ Performance & Tuning as well as MQ Monitoring * Support performance and capacity planning ...

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How much do ibm support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for ibm support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an IBM Support role?

A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.

Does IBM offer remote work?

IBM Support roles often offer remote work options, especially for technical and customer service positions. The availability of remote work depends on the specific role, team, and location, and may require familiarity with remote collaboration tools and flexible schedules.

Is IBM laying off employees in 2026?

There is no publicly available information indicating that IBM support roles or the company as a whole are planning widespread layoffs in 2026. Employment stability at IBM typically depends on business performance and industry trends, and support positions often involve ongoing training and certifications to maintain skills. Job seekers should monitor official IBM communications and industry news for updates.

What is the entry level salary at IBM?

The entry-level salary for an IBM support role typically ranges from $50,000 to $70,000 annually, depending on location and experience. Entry-level positions often require basic technical skills and may include training or certification requirements.

Is IT hard to get hired at IBM?

Getting hired as an IBM Support professional can be competitive, as the company seeks candidates with strong technical skills, problem-solving abilities, and relevant certifications. The hiring process typically involves multiple interviews and assessments to evaluate technical knowledge and customer service skills.

What are the key skills and qualifications needed to thrive in the Ibm Support position, and why are they important?

To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.

What is an IBM Support job?

An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

More about Ibm Support jobs
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What are the most commonly searched types of Ibm Support jobs? The most popular types of Ibm Support jobs are:
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Ibm Support jobs near you
Infographic showing various Ibm Support job openings in the United States as of July 2026, with employment types broken down into 43% Full Time, 53% Part Time, 2% Contract, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Datastage Administrator

Datastage Administrator

NAVA Software Solutions

Alpharetta, GA • On-site

Full-time

Re-posted 19 days ago

Job description

NAVA Software solutions is looking for a Datastage Administrator
Details:
Datastage Administrator
Location: Alpharetta GA - Hybrid 3 days a week onsite
Duration: 12 months
Responsibilities for Datastage Administrator:
  • Experience with IBM InfoSphere installation and support guides that are consistent with IT security policy.
  • Providing end to end support on all IBM InfoSphere products related issues.
  • Developing new tools and processes to ensure effective use of DataStage product.
  • The position will also be responsible for administrating and maintaining a DataStage shared environment across multiple domains.

This includes:
  • Designing and re-sizing the environment based on project needs.
  • Installing patches when required.
  • Monitoring and ensure the optimal usage and efficient performance of the infrastructure.
  • The position will work with many application administrators and development teams to ensure shared environment resources are optimally utilized.

Job experience for Datastage Administrator:
  • Provide infrastructure operations support and administration of the 11.5 and 11.7 DataStage environments. This includes setting up and testing new installations of DataStage, QualityStage and Information analyzer.
  • Engineer and Install/OS upgrade Information Server product suite. Post install Configuration, various data sources configuration for the plug-ins, connectors as well as ODBC configurations.
  • Document Runbooks for the installs/upgrades and Disaster Recovery plans etc...Stop/Start Engine services, monitor logs, setting up Security, Create/Delete projects, assigning roles, project permissions, create/modify environmental parameters etc.
  • Monitor the InfoSphere suite (Data Stage/Quality Stage) servers. Kill/assist release job locks, shared memory locks, hung processes etc...Apply fixes, patches and service packs as required. Ensure infrastructure and application stability through preventative maintenance, monitoring, troubleshooting, and implementing long term solutions.
  • Capacity planning and generating forecast for new projects in the shared environment.
  • Experience working with IBM support with ticketing to resolve technical challenges.

Skill requirements for Datastage Administrator:
Preferred:
  • Support and troubleshoot production incidents/problems, optimizing performance.
  • Provide technical expertise and development support for the ETL development team.
  • Good understanding of ETL Best Practices in design and implementation.
  • Occasional weekend and after-hours work required to implement software/OS upgrades.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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