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Info-Ways

IBM BPM

Riverwoods, IL

IBM BPM Location: Riverwood, IL Duration: Fulltime BGV will be done for the selected candidates ... Lead and/or participate on project teams to support process change Effectively communicate with ...

360 IT Professionals

IBM BPM consultant

Charlotte, NC · On-site

IBM BPM Installation or ODM or IBM Business Monitor, Configuration, Support and Troubleshooting including Process Center, Process Server and Deployment manager. Good understanding of WebSphere 8.0/8 ...

Veredus - DC

IBM BPM Consultant

Vienna, VA · On-site

IBM BPM Consultant Contract role Location: Vienna, VA Green Card or US citizens only Must haves ... Building BPM applications in support of business projects, with one of the core business areas ...

Kanak Elite Services Inc

Mainframe MQ Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

Ability to perform problem determination as well as interface with IBM Support * Knowledgeable in MQ Performance & Tuning as well as MQ Monitoring * Support performance and capacity planning ...

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How much do ibm support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for ibm support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an IBM Support role?

A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.

Does IBM offer remote work?

IBM Support roles often offer remote work options, especially for technical and customer service positions. The availability of remote work depends on the specific role, team, and location, and may require familiarity with remote collaboration tools and flexible schedules.

Is IBM laying off employees in 2026?

There is no publicly available information indicating that IBM support roles or the company as a whole are planning widespread layoffs in 2026. Employment stability at IBM typically depends on business performance and industry trends, and support positions often involve ongoing training and certifications to maintain skills. Job seekers should monitor official IBM communications and industry news for updates.

What is the entry level salary at IBM?

The entry-level salary for an IBM support role typically ranges from $50,000 to $70,000 annually, depending on location and experience. Entry-level positions often require basic technical skills and may include training or certification requirements.

Is IT hard to get hired at IBM?

Getting hired as an IBM Support professional can be competitive, as the company seeks candidates with strong technical skills, problem-solving abilities, and relevant certifications. The hiring process typically involves multiple interviews and assessments to evaluate technical knowledge and customer service skills.

What are the key skills and qualifications needed to thrive in the Ibm Support position, and why are they important?

To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.

What is an IBM Support job?

An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

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Ibm Support jobs near you
Infographic showing various Ibm Support job openings in the United States as of July 2026, with employment types broken down into 43% Full Time, 53% Part Time, 2% Contract, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
IBM BPM

IBM BPM

Info-Ways

Riverwoods, IL

Full-time

Re-posted 16 days ago

Job description

Company Description

IT

Job Description


Role: IBM BPM


Location: Riverwood, IL


Duration: Fulltime



BGV will be done for the selected candidates.



BPM BA



JD below:



The candidate will be responsible for providing business process leadership for the IBM BPM Platform. This position will consult on new BPM projects to discover, model and analyze current and future states, identifying opportunities for improvement, efficiencies and scale. The Business Process Analyst must be able to communicate effectively amongst the groups, building consensus and driving the creation of process models using Blueworks Live.



Responsibilities:



Evaluate new project request to determine if IBM BPM is an appropriate solution.


Document discovered processes to guide process best practices and identify areas for improvement.


Partner with department management to evaluate and make recommendations to update department workflows, processes and procedures to improve productivity


Determine and document the impact of process changes and clearly articulate different alternatives, including identifying appropriate metrics by which to measure changes


Educate business partners on the IBM BPM platform and its benefits


Identify common enterprise processes that can be built as toolkits and then reused throughout the organization.


Lead and/or participate on project teams to support process change


Effectively communicate with stakeholders at all levels of the organization and be a change agent in a way that positively increases BPM adoption



Perform continuous reviews to align processes with changing business conditions



Skills



Bachelors degree in computer science or related field



5 - 7 years of business process improvement or business analysis experience required.



Strong understanding of the IBM BPM Platform


Experience with business process discovery, modeling and analysis (BPMA, BPMN) tools


Business Process, Business Analysis, and/or Lean/Six Sigma certifications preferred


Project Management and/or Agile certifications a plus


Firm understanding of IT concepts (web services definition, user interface design and data use modeling)


Excellent problem solving and team building skills required





BPM Developer:


Required Skills: Expert in IBM BPM technology


Has delivered large complex projects by developing BPD & integrations using IID/AIS and has developed automation of non-human tasks using BPEL


Skilled in Java/J2EE technologies and front end languages such as CSS, HTML, JavaScript, as well as with emerging technologies such as AngularJS, Bootstrap etc. Has knowledge of SOA, DataPower, ODMS, Content Management Systems, Databases (DB2) Should bring samples of his past work Be able to provide references.




Please respond with your word resume and requested details:



Full Name :


Work Authorization:


Contact Number :


Email ID :


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Current location:


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Salary :

Additional Information

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