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Ibm Support Jobs in Connecticut (NOW HIRING)

Neshent Technologies

CT · On-site

Administer and support IBM Power Systems, including Power7, Power8, Power9, and Power10 platforms. * Perform server provisioning, installation, configuration, maintenance, and lifecycle management.

Neshent Technologies

Administer and support IBM Power Systems, including Power7, Power8, Power9, and Power10 platforms. * Perform server provisioning, installation, configuration, maintenance, and lifecycle management.

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How much do ibm support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for ibm support in Connecticut is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is an IBM Support?

An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

What does an IBM Support do?

A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.

What are the key skills and qualifications needed to thrive in an IBM Support role?

To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.

Does IBM support hire entry level?

IBM Support roles often consider entry-level candidates, especially those with relevant technical skills, certifications, or customer service experience. Many entry-level positions provide on-the-job training and require basic knowledge of support tools and troubleshooting procedures.

What are the most commonly searched types of Ibm Support jobs in Connecticut?

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For Ibm Support jobs in Connecticut, the most frequently searched job titles are:

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Ibm Support jobs near you
Infographic showing various Ibm Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,540 per year, or $24.8 per hour.

IBM Power Systems & AIX Administrator

Neshent Technologies

CT • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking an experienced IBM Power Systems & AIX Administrator to manage, support, and maintain enterprise IBM Power Systems infrastructure and AIX environments. The ideal candidate will have strong experience with Power7–Power10 systems, AIX administration, VIOS, HMC, LPARs, virtualization, storage, and enterprise infrastructure upgrades.

Roles and Responsibilities
  • Administer and support IBM Power Systems, including Power7, Power8, Power9, and Power10 platforms.
  • Perform server provisioning, installation, configuration, maintenance, and lifecycle management.
  • Execute firmware, microcode, and hardware maintenance activities.
  • Plan and execute IBM Power platform upgrades, migrations, and hardware refreshes.
  • Install, configure, patch, and maintain AIX 7.x environments.
  • Perform AIX Technology Level (TL), Service Pack (SP), and OS upgrades, including NIM/NIMADM-based migrations.
  • Build, configure, maintain, and upgrade Virtual I/O Servers (VIOS).
  • Configure and manage Virtual SCSI, NPIV, Shared Ethernet Adapters (SEA), and virtual networking.
  • Perform VIOS patching, upgrades, health checks, and performance monitoring.
  • Manage storage virtualization and SAN connectivity across IBM Power environments.
  • Install, configure, administer, and maintain Hardware Management Consoles (HMC).
  • Create and manage LPARs and perform Dynamic LPAR (DLPAR) operations.
  • Manage processor and memory allocation across logical partitions.
  • Perform HMC upgrades, backups, recovery, and routine maintenance.
  • Troubleshoot system, operating system, virtualization, storage, and hardware-related issues.
  • Maintain infrastructure documentation, operational procedures, and system configuration records.
Required Qualifications
  • 5+ years of experience administering IBM Power Systems and AIX environments.
  • Hands-on experience with Power7, Power8, Power9, and/or Power10 systems.
  • Strong experience with AIX 7.x administration, patching, upgrades, and migrations.
  • Hands-on experience with VIOS, HMC, LPAR, and DLPAR administration.
  • Experience with NIM/NIMADM and AIX OS migration activities.
  • Strong knowledge of Virtual SCSI, NPIV, SEA, and virtual networking.
  • Experience with enterprise SAN, storage virtualization, and connectivity.
  • Experience performing firmware, microcode, HMC, and VIOS upgrades.
  • Strong troubleshooting and problem-solving skills in IBM Power environments.
Preferred Qualifications
  • IBM Power Systems or AIX-related certifications.
  • Experience supporting large-scale enterprise AIX environments.
  • Knowledge of high-availability, disaster recovery, and business continuity environments.
  • Experience with automation and scripting for AIX administration.
  • Strong documentation, communication, and operational support skills.

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