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It Support Technician Jobs in Chicago, IL (NOW HIRING)

Midwest Express Clinic

IT Support Technician

Munster, IN · On-site

$60K - $80K/yr

Job Summary Midwest Express Clinic is seeking an IT Support Technician to join its growing team. This role will be an integral part of MEC's commitment to providing Healthcare with Heart by ...

Midwest Express Clinic

IT Support Technician

Munster, IN · On-site

$60K - $80K/yr

Job Summary Midwest Express Clinic is seeking an IT Support Technician to join its growing team. This role will be an integral part of MEC's commitment to providing Healthcare with Heart by ...

Midwest Express Clinic

IT Support Technician

Munster, IN · On-site

$6K - $80K/yr

Job Summary Midwest Express Clinic is seeking an IT Support Technician to join its growing team. This role will be an integral part of MEC's commitment to providing Healthcare with Heart by ...

Midwest Express Clinic

IT Support Technician

Munster, IN · On-site

$21 - $28.75/hr

They are seeking an IT Support Technician to support daily IT helpdesk needs across clinic locations and ensure a high level of customer service and technical support. Responsibilities : • Provide ...

United Chemi-Con

Be Seen First

IT Support Technician

Rolling Meadows, IL · On-site

$24 - $26/hr

POSITION SUMMARY The IT Support Technician is responsible for providing technical assistance and support to end-users within the organization. This includes diagnosing and resolving hardware and ...

DivIHN Integration Inc

IT Support Technician

Lemont, IL · On-site

$21.75 - $29.75/hr

Mid-Level IT Support Technician Location: On-site at Lemont, IL Duration: 6 Months Work Schedule: The contractor is expected to work a standard 40-hour week, 8 hours daily. Monday through Friday, 9 ...

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

Consertus, Inc.

Senior IT Support Technician

Chicago, IL · Hybrid

$80K - $95K/yr

We are seeking a Senior IT Support Technician to provide hands-on, on-site and remote IT support for our Chicago-area offices. This role is ideal for a seasoned technician with strong end-user ...

Consertus, Inc.

Senior IT Support Technician

Chicago, IL · On-site

$80K - $95K/yr

We are seeking a Senior IT Support Technician to provide hands-on, on-site and remote IT support for our Chicago-area offices. This role is ideal for a seasoned technician with strong end-user ...

Consertus, Inc.

Senior IT Support Technician

Chicago, IL · Hybrid

$80K - $95K/yr

We are seeking a Senior IT Support Technician to provide hands-on, on-site and remote IT support for our Chicago-area offices. This role is ideal for a seasoned technician with strong end-user ...

suncast

IT Support Technician

Batavia, IL

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Suncast

IT Support Technician

Batavia, IL · On-site

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Suncast

IT Support Technician

Batavia, IL · On-site

$50K - $65K/yr

IT Operations Support Analyst Suncast Corporation is the leading US-based designer, manufacturer, and distributor of high-quality resin products for the home and industrial markets. A privately held ...

suncast

IT Support Technician

Batavia, IL

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

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IT Support Technician information

See Chicago, IL salary details

$14

$25

$38

How much do it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician in Chicago, IL is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What are the most commonly searched types of It Support Technician jobs in Chicago, IL? The most popular types of It Support Technician jobs in Chicago, IL are:
What are popular job titles related to It Support Technician jobs in Chicago, IL? For It Support Technician jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching It Support Technician jobs in Chicago, IL look for? The top searched job categories for It Support Technician jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for It Support Technician jobs? Cities near Chicago, IL with the most It Support Technician job openings:
IT Support Technician jobs near you
Infographic showing various It Support Technician job openings in Chicago, IL as of May 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

IT Support Technician

Midwest Express Clinic

Munster, IN • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Midwest Express Clinic rating

5.6

Company rating: 5.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

About the Company
Provider of urgent and primary care centers for individuals in the Midwest, focused on an affordable approach to delivering urgent and primary care services. The Company’s primary objective is to provide a quality, convenient, and affordable healthcare option, with a commitment to offering a more personal care experience.
Job Summary
Midwest Express Clinic is seeking an IT Support Technician to join its growing team. This role will be an integral part of MEC’s commitment to providing Healthcare with Heart by supporting the daily IT helpdesk needs of our clinic locations and employees. The ideal candidate is a results-oriented, roll-up their sleeves individual. The IT Support Technician and must be able to operate and navigate in a fast-paced, highly entrepreneurial environment. The candidate for this role must be located in the Chicagoland market and will be on-site at the Company’s clinic locations throughout Southern Illinois and Western Indiana
Responsibilities:

  • Provide support to end users on a variety of issues.
  • Identify, research, and resolve technical problems.
  • Use excellent customer service skills and exceed customers’ expectations.
  • Track, route and redirect problems to correct resources.
  • Setup new user accounts, hardware, software and user orientation.
  • Manage and track IT asset inventory.
  • Setup or modify IT equipment located at various clinics, including cable management.
  • Be part of the team rotation for being on-call for after-hours user and system issues.
  • Train end users as appropriate.
  • Create internal and user documentation.
  • Work directly with users and IT staff on day-to-day computer systems issues.
  • Act as backup support personnel for other systems as required.
  • Participate in projects as required.
  • Ensure proper recording, documentation and closure of help desk tickets.
  • Recommend procedure modifications or improvements.
  • Ability to work independently using checklists/documentation.
  • Maintain a high level of organization and keep our common work areas neat and orderly.
  • Other duties as assigned.
Education, Experience, and Systems Requirements:
  • AA in CS, IS, MIS or equivalent education and experience.
  • One to two years of end-user support experience.
  • Excellent attention to detail.
  • Passionate about computer systems and learning new skills.
  • High degree of competence with Windows OS and Apple OS
  • Experience with Microsoft Office applications and current computer technology.
  • Excellent interpersonal, communication, and presentation skills are critical.
  • Experience with Apple OS/X in a Windows Domain a plus
  • Experience in medical industry a plus.
  • Experience with Experity and Power BI a plus.
Required Skills:
  • Strong problem analysis skills.
  • Ability to work collaboratively and as part of a team.
  • Excellent interpersonal and communication skills
  • Strong customer service skills
  • Effective time management practices.
Working Conditions:
  • Ability travel onsite to MEC clinics in Illinois and Indiana as well as additional onsite support for head office in Chicago’s West Loop as needed
  • Ability to lift and/or move up to 50 pounds and work in tight quarters (server room/closets and user workspaces).
  • Flexibility with schedule as required for on-call schedule or to support planned activities or emergency situations.

This role has an expected salary range of $60,00-$80,000
Benefits: Midwest Express Clinic is proud to offer our employees a competitive selection of employer sponsored medical, dental, vision, and short term disability plans that meet the diverse needs of our employees and their families. Employees can also opt into a wide range of voluntary benefit plans including, but not limited to pre-tax spending accounts (FSA, HSA, Dependent Care, and Commuter), life insurance, critical illness, and even pet insurance. We offer a company-sponsored 401K plan, with employer match, to help them plan for a financially secure future. We also believe in the importance of work-life balance, with all full-time employees eligible for Wellness or Paid Time Off benefits.

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