Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
At least 8+ years of experience leading IBM BPM (Lombardi + IID) design, development and production support activities. Excellent knowledge and understanding around design and development of Coaches ...
At least 8+ years of experience leading IBM BPM (Lombardi + IID) design, development and production support activities. Excellent knowledge and understanding around design and development of Coaches ...
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
Java Developer (IBM BPM )
Charlotte, NC · On-site
Richmond VA/ Charlotte NC / Saint Louis MO The Business Process Management System (BPMS) team is seeking an Application Systems Engineer to help build and support new applications using IBM's BPM ...
Java Developer (IBM BPM )
Charlotte, NC · On-site
Richmond VA/ Charlotte NC / Saint Louis MO The Business Process Management System (BPMS) team is seeking an Application Systems Engineer to help build and support new applications using IBM's BPM ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred. * Working knowledge of on-premises networking concepts, including ...
MQ Mainframe Engineer
Alpharetta, GA · On-site
$47.75 - $61.50/hr
Periodic on-call support and maintenance outside of normal working hours are needed to support the MQ environment and to resolve issues. Skills Required: * Defining IBM MQ resources (channels, queues ...
Quick apply
MQ Mainframe Engineer
Alpharetta, GA · On-site
$47.75 - $61.50/hr
Periodic on-call support and maintenance outside of normal working hours are needed to support the MQ environment and to resolve issues. Skills Required: * Defining IBM MQ resources (channels, queues ...
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
Design, development and supporting complex workflow system and integration interfaces with ... experience in IBM Websphere Process Server * Experienced with communicating with external ...
Design, development and supporting complex workflow system and integration interfaces with ... experience in IBM Websphere Process Server * Experienced with communicating with external ...
Introduction A career in IBM Consulting is rooted in long-term relationships and close ... Support operational improvement by developing process maps to understand as-is and to-be scenarios ...
Introduction A career in IBM Consulting is rooted in long-term relationships and close ... Support operational improvement by developing process maps to understand as-is and to-be scenarios ...
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
Operations Support Analyst - IBM-i (Remote)
Gilbert, AZ · On-site
$60 - $65/hr
Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer ...
Operations Support Analyst - IBM-i (Remote)
Gilbert, AZ · On-site
$60 - $65/hr
Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer ...
Operations Support Analyst - IBM-i (Remote)
Gilbert, AZ · Remote
$60 - $65/hr
Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer ...
Quick apply
Operations Support Analyst - IBM-i (Remote)
Gilbert, AZ · Remote
$60 - $65/hr
Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer ...
Data Architect: III (Senior)
Whitehall, OH · On-site
$65.25 - $87.50/hr
Partner with IBM Support team to troubleshoot issues and apply updates * Collaborate with development teams to implement best practices for job development, testing, and deployment. * Enhance ...
Data Architect: III (Senior)
Whitehall, OH · On-site
$65.25 - $87.50/hr
Partner with IBM Support team to troubleshoot issues and apply updates * Collaborate with development teams to implement best practices for job development, testing, and deployment. * Enhance ...
Operate and support IBM MQ environments across development, testing, and production, ensuring service availability, stability, and compliance with internal standards. * Support resilience objectives ...
Operate and support IBM MQ environments across development, testing, and production, ensuring service availability, stability, and compliance with internal standards. * Support resilience objectives ...
Operate and support IBM MQ environments across development, testing, and production, ensuring service availability, stability, and compliance with internal standards. * Support resilience objectives ...
Operate and support IBM MQ environments across development, testing, and production, ensuring service availability, stability, and compliance with internal standards. * Support resilience objectives ...
IBM Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do ibm support jobs pay per hour?
What does an IBM Support do?
A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.
What are the key skills and qualifications needed to thrive in an IBM Support role?
To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.
What is an IBM Support?
An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Elevance Health rating
7.7
Based on 349 frontline employees who took The Breakroom Quiz
201st of 303 rated insurance
Job description
Anticipated End Date:
2026-08-14Position Title:
DCCM Admin / Infrastructure Services Analyst SeniorJob Description:
DCCM Admin / Infrastructure Services Analyst Senior
PLEASE NOTE: This position is not eligible for current or future visa sponsorship
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The DCCM Admin / Infrastructure Services Analyst Senior will solve problems, perform analysis, research, and test functions for systems and networks.
How you will make an impact:
Provides trouble resolution on complex problems.
Install, configure, andmaintainIBM fix packs, security patches, and minor version upgrades.
Migrate workflow models, case solutions, and FileNet objectstoreconfigurations across development, test, and production environments.
System monitoring, including server health, log analysis, storage management, and database connection pool monitoring.
Manage platform security, including LDAP integrations, authentication, authorization, and Object Store access control lists (ACLs).
Collaborate with database administrators tooptimizeOracle databases supporting CPE, ICN, and BAW environments.
Troubleshoot platform, middleware, and infrastructure issues, analyze logs,identifybottlenecks, and coordinate issue resolution with IBM Support.
Leads implementations for systems and networks; develops testing plans to ensure quality of implementation.
Represents major upgrades and reconfigurations in change control.
Designs and analyzes mix of vendor services meeting business requirements; maintains relationship with key vendors.
Leads lights-on initiatives to consolidate equipment and/or implement business relocations.
Performs capacity analysis; recommends and implements capacity increases; serves as the technical escalation for results of preventative maintenance routines; supervises preventative maintenance.
Performs the most complex operations and administration tasks.
Minimum Requirements:
Requires BS/BA degree in related field of study and a minimum of 3 years of experience in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role; or any combination of education and experience, which would provide an equivalent background.
This position is part of our Wellpoint Federal division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.
Preferred Skills, Capabilities and Experiences:
3-5 years of hands-on experience administering IBM FileNet P8 and related IBM Automation platforms in an on-premises environment strongly preferred.
Experience administering IBM FileNet Content Platform Engine (CPE), IBM Content Navigator (ICN), IBM Business Automation Workflow (BAW), and IBM Case Manager strongly preferred.
Knowledge of IBM Process Engine and FileNet Object Store administration preferred.
Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments preferred.
Working knowledge of on-premises networking concepts, including load balancers, SSL certificate management, DNS, and firewalls.
Experience using source code and version control repositories such as Bitbucket (or similar Git-based platforms) to manage application code, configuration changes, and deployment artifacts.
Experience in an Agile Technology Development environment, preferablySAFe.
If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.
Job Level:
Non-Management ExemptWorkshift:
Job Family:
IFT > IT Infrastructure & SupportPlease be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.
What Elevance Health employees say
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About Elevance Health
Sourced by ZipRecruiter
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Indianapolis, IN, US
Year founded
2004