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Hyatt Call Center Jobs (NOW HIRING)

... Hyatt Place, Hyatt House, Aloft, and Hampton Inn. We're thrilled to be considered industry ... call center to keep frontline reservations teams aligned Serve as secondary owner for digital ...

Night Auditor

Las Vegas, NV · On-site

$14 - $18.75/hr

At Hyatt Place Las Vegas at Silverton Village we believe our guests select Hyatt Place because of ... GNAV - Room Res call center control * Superplaymate * Hotsos * Micros

... Hyatt Place, Hyatt House, Aloft, and Hampton Inn. We're thrilled to be considered industry ... our call center to keep frontline reservations teams aligned • Serve as secondary owner for ...

Effectively attain assigned sales and revenue goals, as well as solicitation call goals ... This position is at a location where Hyatt is not the employer. The employer of individuals working ...

Effectively attain assigned sales and revenue goals, as well as solicitation call goals ... This position is at a location where Hyatt is not the employer. The employer of individuals working ...

Experience in a call center or similar fast-paced setting preferred. Communication & Interpersonal ... MetLife Hyatt Legal * Employee Assistance Program Multiquip provides competitive pay and benefits ...

Books guest reservations and/or coordinates with reservation center * Registers guests into the ... Answers and routes call as appropriate; takes guest messages with accuracy * Assists with sales and ...

Books guest reservations and/or coordinates with reservation center * Registers guests into the ... Answers and routes call as appropriate; takes guest messages with accuracy * Assists with sales and ...

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Hyatt Call Center information

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$10

$17

$25

How much do hyatt call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for hyatt call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Is it hard to get a job at Hyatt?

Getting a job at Hyatt Call Center can be competitive, as the company often looks for candidates with customer service experience and good communication skills. The hiring process typically involves multiple interviews and assessments, and having relevant experience or certifications can improve your chances.

What is a Hyatt Call Center job?

A Hyatt Call Center job involves assisting guests with reservations, customer inquiries, and service requests over the phone or via online communication. Employees provide information about hotel rates, amenities, and policies, as well as resolve customer issues to ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for this role.

What does a typical day look like for a Hyatt Call Center representative?

A typical day for a Hyatt Call Center representative involves fielding inbound calls from guests to assist with reservations, answer questions about Hyatt properties, and resolve service issues. Representatives work within a supportive team structure, often collaborating with other departments to address guest requests and escalate complex problems. The work environment is fast-paced and customer-focused, providing variety and opportunities to develop customer service and hospitality skills. As you gain experience, there are clear paths for advancement, including roles in team leadership, training, or other guest services positions within Hyatt.

How much does Hyatt pay?

Hyatt call center agents typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Salaries can vary based on role, with additional benefits such as health insurance and paid time off often included. Entry-level positions may start at the lower end of the pay scale, while experienced agents can earn more with overtime and performance bonuses.

What are the key skills and qualifications needed to thrive in the Hyatt Call Center position, and why are they important?

To thrive in a Hyatt Call Center role, you need excellent communication skills, a customer service mindset, and a high school diploma or equivalent. Familiarity with call center software, reservation systems, and CRM tools is typically required. Strong problem-solving abilities, patience, and a positive attitude help you stand out in this position. These skills ensure you can efficiently assist guests, resolve issues promptly, and contribute to a positive guest experience and team environment.

Does Hyatt hire remote workers?

Hyatt Call Center positions are typically based in physical locations, but some customer service roles may offer remote work options depending on the position and company policies. Candidates should review specific job listings for remote work availability and requirements such as reliable internet and communication skills.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing multiple teams or departments.
More about Hyatt Call Center jobs
What cities are hiring for Hyatt Call Center jobs? Cities with the most Hyatt Call Center job openings:
What are the most commonly searched types of Hyatt Call Center jobs? The most popular types of Hyatt Call Center jobs are:
What states have the most Hyatt Call Center jobs? States with the most job openings for Hyatt Call Center jobs include:
What job categories do people searching Hyatt Call Center jobs look for? The top searched job categories for Hyatt Call Center jobs are:
Infographic showing various Hyatt Call Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Area Reservations Sales Supervisor

Area Reservations Sales Supervisor

Hyatt Hotels Corporation

Lenox, MA • On-site

$15.75 - $20.25/hr

Full-time

Posted 8 days ago


Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

22nd of 106 rated hotels


Job description

Summary:
Your journey begins now!
At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.
Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval's purpose.
Reservations Supervisor will serve as a day-to-day role model to new and existing reservations agents. Said individual will demonstrate and execute departmental procedures by ensuring that the culture and guidelines of Miraval are met. In addition to that, one must ensure that the team is meeting and/or exceeding budgeted goals for the department.
Essential Functions
  • Must create a positive, energetic working environment by maintaining high morale and productivity.
  • Implement and manage all processes related to the effective handling of inbound guest calls and outbound calls.
  • Assist in creating a high performance, revenue generating team through consistent development, training and coaching of Reservations Agents and Advisors.
  • Develop and leverage a team of people with unique talents and a variety of strengths to maximize effectiveness of the department statistical measurements.
  • Ensure a positive pre-arrival experience for guests by accurately conveying resort and reservation information, qualifying guest needs, and ensuring precise entry of guest information into booking system.
  • Prioritize tasks and handle multiple duties simultaneously while remaining highly organized with attention to detail and consistent follow-up.
  • Ensures effective resolution of service issues with a proactive approach to guest and associate needs.
  • Respond timely to requests for information and assistance from guests, agents and other resort employees by using good judgement when independent decisions are required.
  • Assist with Reservation and Experience shared inboxes and chats from the Miraval website.
  • Assist with onsite Exclusive Resort guest arrivals and/or Onsite Experience Planning per property needs.
  • Log into Snowfly weekly and celebrate any recognition and compliment/congratulate agents on accomplishments
  • Navis Reports
  • Call Compliance
  • Auto Complete Report
  • Lead compliance (non-booked reasons, field compliance, notes, etc.) Call auditing (5 calls daily):
  • Revinate modifications
  • Other duties and responsibilities as assigned.
  • The above does reflect that of their home property, however since Reservations does operate as a collective team - at times they may be asked to assist with the above tasks at their sister properties.
We thank you for your interest. Be well.
Miraval Berkshires offers:
  • World class resort
  • Awarded Fortune's 100 best companies to work for
  • Unlimited use of our fitness center, yoga classes, and lectures
  • Tuition or wellbeing reimbursement
  • Free golf
  • Employee discounts on all spa services and programming
  • Discounted rates at Hyatt Hotels
  • Positions with flexible schedules
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Qualifications:
  • M inimum of 2 years of high-end sales and customer service experiences preferably in a call center, sales/customers service and/or hospitality environment is preferred but not required.
  • Technology proficiency with thorough working knowledge of GDS, reservations software and booking systems is preferred, but not required.
  • Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.
  • Previous experience in development and delivery of training information.
  • Exceptional time management, detail and organizational skills.
  • Professional demeanor with exceptional verbal, written and electronic communication skills.
  • Must be completely flexible and be able to work weekdays, weekends, mid shifts, nights and holidays.

What Hyatt Hotels employees say

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957