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Hyatt Call Center Jobs (NOW HIRING)

Night Auditor

Fort Worth, TX

$14.25 - $19.25/hr

GNAV - Room Res call center control * Superplaymate * Hotsos * Micros Hyatt Place complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion ...

At Park Hyatt Chicago , sophistication is not just a standard-it's our signature. As the flagship ... Prior experience within a luxury spa, exclusive wellness center, or luxury hospitality environment ...

At Park Hyatt Chicago , sophistication is not just a standard--it's our signature. As the flagship ... Prior experience within a luxury spa, exclusive wellness center, or luxury hospitality environment ...

Spa Attendant

Chicago, IL · On-site

$26/hr

At Park Hyatt Chicago , sophistication is not just a standard-it's our signature. As the flagship ... Prior experience within a luxury spa, exclusive wellness center, or luxury hospitality environment ...

... Hyatt Place, Hyatt House, Aloft, and Hampton Inn. We're thrilled to be considered industry ... our call center to keep frontline reservations teams aligned • Serve as secondary owner for ...

Effectively attain assigned sales and revenue goals, as well as solicitation call goals ... This position is at a location where Hyatt is not the employer. The employer of individuals working ...

Effectively attain assigned sales and revenue goals, as well as solicitation call goals ... This position is at a location where Hyatt is not the employer. The employer of individuals working ...

Experience in a call center or similar fast-paced setting preferred. Communication & Interpersonal ... MetLife Hyatt Legal and AFLAC plans * Employee Assistance Program Multiquip provides competitive ...

Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ... Answer every call with polished hospitality etiquette, balancing professionalism with warm ...

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Hyatt Call Center information

See salary details

$10

$17

$25

How much do hyatt call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hyatt call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Hyatt Call Center job?

A Hyatt Call Center job involves assisting guests with reservations, customer inquiries, and service requests over the phone or via online communication. Employees provide information about hotel rates, amenities, and policies, as well as resolve customer issues to ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for this role.

What does a typical day look like for a Hyatt Call Center representative?

A typical day for a Hyatt Call Center representative involves fielding inbound calls from guests to assist with reservations, answer questions about Hyatt properties, and resolve service issues. Representatives work within a supportive team structure, often collaborating with other departments to address guest requests and escalate complex problems. The work environment is fast-paced and customer-focused, providing variety and opportunities to develop customer service and hospitality skills. As you gain experience, there are clear paths for advancement, including roles in team leadership, training, or other guest services positions within Hyatt.

What are the key skills and qualifications needed to thrive in the Hyatt Call Center position, and why are they important?

To thrive in a Hyatt Call Center role, you need excellent communication skills, a customer service mindset, and a high school diploma or equivalent. Familiarity with call center software, reservation systems, and CRM tools is typically required. Strong problem-solving abilities, patience, and a positive attitude help you stand out in this position. These skills ensure you can efficiently assist guests, resolve issues promptly, and contribute to a positive guest experience and team environment.

More about Hyatt Call Center jobs
What cities are hiring for Hyatt Call Center jobs? Cities with the most Hyatt Call Center job openings:
What are the most commonly searched types of Hyatt Call Center jobs? The most popular types of Hyatt Call Center jobs are:
What states have the most Hyatt Call Center jobs? States with the most job openings for Hyatt Call Center jobs include:
Infographic showing various Hyatt Call Center job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 20% As Needed, 7% Full Time, 2% Part Time, 62% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

$23 - $35/hr

Other

Posted 4 days ago


Job description

Job Summary The Assistant Reporting Manager will be responsible for supporting the Director of Finance, Senior Reporting Manager, and Marketing & Sales Leadership in all aspects of reporting. This role is critical in assisting the Marketing Leadership teams to achieve their objectives and goals. This position will assist in managing all Marketing production reporting and database management which supports and impacts the decision-making process for leadership (i.e.

performance metrics - sales and hourly compensation analysis to budget). In addition, is responsible for completing audits, analyzing/interpreting data and maintaining/editing production databases to ensure compliance and improve processes and efficiencies. Specific Expected Contributions Designs, modifies and assists in managing and improving all Call Center databases to meet changing business needs, including; Associate data related to production/performance Attendance/utilization Commissions Turnover Report Staffing information Analyzes and reports on Call Center teams’ production metrics on daily, weekly, and monthly basis.

Knowledge of Call Center metrics and calculations to support business leaders Completes full analysis on reports to ensure accuracy, as well as recommends process improvement. Maintains highly confidential information. Assists Director of Finance with period, quarter, and year end closing procedures.

Responsible for processing Accounts Payable invoices and obtaining Director of Finance approvals. Completes daily updates in production databases within the guidelines and timetables. Responsible for reporting on hourly compensation metrics.

Prepares hourly payroll commissions Responsible for LDR hourly commission audits Responsible for auditing and researching Preview package pipeline on a period basis by: Organizes and sorts data to determine trends Partners with Marketing managers to resolve issues Follows up to ensure accurate reporting and forecasting Manages gift card process which includes inventory to mitigate loss and ensures accurate payroll taxation compliance. Administers OTM menu setups including new hire and termed OTM associate profiles (creates ID’s, modifies views). Assist with the oversight of items handled by 3rd party vendor marketing refunds and / or check requests marketing related bank disputes off property invoices Maintaining relationships with off property when issues arise with invoices Responsible for maintaining marketing audit reports Specific Candidate Profile Education Bachelor’s degree or related field experience preferred.

Experience 2+ years of experience in reporting, auditing, and/or business operations. Proficiency in Excel, Access, and Word. Knowledge of MVWC internal reporting software (i.e.

SalesForce and any other related tools). Marketing Operations / Call Center experience preferred. Skills & Attributes Able to work under pressure in a deadline-oriented environment.

Able to manage multiple tasks and priorities. Analytical and organized. Excellent communication skills.

Compensation Range - $23.00 - $35.00 per hour Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.