Care Management Support Professional
$45K - $61K/yr
Become a part of our caring community Humana is looking for a Care Management Support Professional to support members in overcoming barriers to improved health and well-being in a telephonic ...
Care Management Support Professional
$45K - $61K/yr
Become a part of our caring community Humana is looking for a Care Management Support Professional to support members in overcoming barriers to improved health and well-being in a telephonic ...
Care Management Support Assistant
$39K - $49K/yr
Contribute to Care Management administration. * Provide nonclinical support to the assessment ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Care Management Support Assistant
$39K - $49K/yr
Contribute to Care Management administration. * Provide nonclinical support to the assessment ... Humana reserves the right to require associates to upgrade their internet service if necessary.
The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and ...
The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and ...
The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and ...
The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and ...
Community Health Worker
$19.50 - $25.50/hr
Work collaboratively with other Humana associates as a member of Humana's Care Management Support teams, including care managers and Wellness and Information Navigators * Be a member of enrollee ...
Community Health Worker
$19.50 - $25.50/hr
Work collaboratively with other Humana associates as a member of Humana's Care Management Support teams, including care managers and Wellness and Information Navigators * Be a member of enrollee ...
Bilingual Care Management Support
$17.50 - $22.50/hr
PLEASE SUBMIT YOUR RESUME IN ENGLISH As a Bilingual Care Management Support Assistant, you will ... While this is a remote position, occasional travel to Humana's offices for training or meetings may ...
Bilingual Care Management Support
$17.50 - $22.50/hr
PLEASE SUBMIT YOUR RESUME IN ENGLISH As a Bilingual Care Management Support Assistant, you will ... While this is a remote position, occasional travel to Humana's offices for training or meetings may ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Rockford, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Rockford, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Waukegan, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Waukegan, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Joliet, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Joliet, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Decatur, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Decatur, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Peoria, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Peoria, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Quincy, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Quincy, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Waukegan, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Manager, Care Management
Waukegan, IL · Remote
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...
Humana Care Management Support information
See salary details
$14.18 - $14.95
2% of jobs
$14.95 - $15.71
14% of jobs
$16 is the 25th percentile. Wages below this are outliers.
$15.71 - $16.48
25% of jobs
The median wage is $17.05 / hr.
$16.48 - $17.24
13% of jobs
$17.24 - $18.01
6% of jobs
$18.01 - $18.77
5% of jobs
$18.77 - $19.54
4% of jobs
$19.54 - $20.30
1% of jobs
$21.07 is the 75th percentile. Wages above this are outliers.
$20.30 - $21.07
5% of jobs
$21.07 - $21.83
9% of jobs
$21.83 - $22.60
16% of jobs
$14
$18
$22
How much do humana care management support jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for humana care management support in the United States is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.12 per hour, depending on experience, location, and employer.
What is Humana Care Management Support?
Humana Care Management Support refers to a team or service within Humana that assists members with managing their health conditions and navigating healthcare resources. This support includes helping members understand their benefits, coordinating care among healthcare providers, and providing guidance on managing chronic illnesses or complex medical needs. Care Management Support professionals use their expertise to ensure members receive personalized care and support for improved health outcomes. They often work closely with nurses, social workers, and other healthcare professionals to address both medical and social needs.
What are the key skills and qualifications needed to thrive as a Humana Care Management Support?
To thrive as a Humana Care Management Support professional, you need a background in healthcare administration, knowledge of care coordination processes, and often an associate degree or relevant certification. Familiarity with case management software, electronic health records (EHR), and HIPAA compliance is typically required. Strong organizational skills, attention to detail, and effective communication help you excel in supporting care teams and members. These competencies are vital for ensuring accurate care coordination, regulatory compliance, and optimal patient outcomes.
What are some common challenges faced by Humana Care Management Support professionals, and how can they be effectively addressed?
Humana Care Management Support professionals often encounter challenges related to coordinating care among multiple providers and ensuring clear communication with both patients and healthcare teams. Managing a high volume of patient cases while maintaining personalized support can be demanding. Effective use of digital health tools, strong organizational skills, and ongoing collaboration with interdisciplinary teams can help address these challenges. Additionally, regular training and support from Humana's resources empower staff to stay updated on best practices and improve patient outcomes.
What is the difference between Humana Care Management Support vs Humana Care Coordinator?
| Aspect | Humana Care Management Support | Humana Care Coordinator |
|---|---|---|
| Credentials | Typically requires a nursing license or relevant healthcare certification | Usually requires a nursing license or healthcare-related certification |
| Work Environment | Supports care management teams, often in office or remote settings | Directly interacts with patients, often in clinical or community settings |
| Employer & Industry Usage | Part of healthcare plans, insurance providers, or managed care organizations | Works within healthcare organizations, insurance companies, or provider networks |
Humana Care Management Support focuses on assisting care management teams with administrative and support tasks, while Humana Care Coordinators directly manage patient care plans and coordinate services. Both roles require healthcare credentials but differ in daily responsibilities and patient interaction levels.
More about Humana Care Management Support jobs
What cities are hiring for Humana Care Management Support jobs?
Cities with the most Humana Care Management Support job openings:
What states have the most Humana Care Management Support jobs?
States with the most job openings for Humana Care Management Support jobs include:
What job categories do people searching Humana Care Management Support jobs look for?
The top searched job categories for Humana Care Management Support jobs are:
Care Management Support Professional
Remote
Humana, Inc. •
Health Care and Social Assistance • 10K+ employees10,000+ employees
8.0
Based on 267 frontline employees who took The Breakroom Quiz
171st of 315 rated insurance
People enjoy working here
Good employer
Recommended by students
Paid breaks
Recommended by parents
$45K - $61K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Job description
Become a part of our caring community
Humana is looking for a Care Management Support Professional to support members in overcoming barriers to improved health and well-being in a telephonic environment. You will provide administrative and non-clinical support for the assessment and evaluation of member needs, facilitating appropriate care management interventions and services.
As part of the care management team, the Care Management Support Professional contributes to the coordination and administration of member support activities in partnership with nurse care managers, social workers, and other interdisciplinary team members. This role is essential to helping members access needed resources and support their journey toward achieving or maintaining optimal wellness.
Responsibilities Include:
Use your skills to make an impact
Required Qualifications
Preferred Qualifications
Additional Information
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-01-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana is looking for a Care Management Support Professional to support members in overcoming barriers to improved health and well-being in a telephonic environment. You will provide administrative and non-clinical support for the assessment and evaluation of member needs, facilitating appropriate care management interventions and services.
As part of the care management team, the Care Management Support Professional contributes to the coordination and administration of member support activities in partnership with nurse care managers, social workers, and other interdisciplinary team members. This role is essential to helping members access needed resources and support their journey toward achieving or maintaining optimal wellness.
Responsibilities Include:
- Complete telephonic, non-clinical assessments with members to identify Social Determinants of Health (SDOH) needs. These needs include concerns related to transportation, food insecurity, housing, utilities, gaps in care, and other potential barriers to health and wellness.
- Gather relevant member information in a professional and respectful manner, including member needs, concerns, current challenges, available supports, and potential barriers to accessing care or services.
- Use knowledge of SDOH and community resources to identify, research, document, and coordinate appropriate services that support member health, safety, and overall well-being.
- Provide education and care coordination to connect members with resources to meet their SDOH needs and close gaps in care.
- Champion the member experience by guiding members and their families toward appropriate resources in a professional, empathetic, culturally sensitive, and member-centered manner.
- You will document all interactions with members, providers, community resources, and members of the interdisciplinary care team within the electronic medical record.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Social Work, Human Services, Public Health, Psychology, Sociology, Health Administration, or a related field.
- 2 years' experience working with members, patients, clients, or community populations in a healthcare, human services, social services, public health, or customer support setting.
- Knowledge of Social Determinants of Health, community resources, and barriers that may impact access to care.
- Effective written and verbal communication skills, including the ability to conduct telephonic assessments and engage members with empathy, professionalism, and respect.
- Ability to manage multiple responsibilities efficiently, including answering inbound calls, initiating outbound calls through web-based systems, and navigating multiple platforms with accuracy and ease.
- 2 years' experience with Microsoft Office applications.
Preferred Qualifications
- Non-clinical case management experience supporting members who have co-occurring medical and behavioral health conditions and financial needs.
- Familiarity with Medicare and Medicaid
- Bilingual in Spanish or Creole preferred.
Additional Information
- Work Style: Call Center Environment in aWork at Home location; MUST have wired cable or DSL connection directly to a modem At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required.
- Scheduled Hours: Hours for this position are Monday - Friday 9:00am-5:30pm EST.
- Hours During Training: Hours for the first 2 weeks of training are Monday - Friday 8:30am-5:00pm EST
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-01-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961
