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Humana Call Center Jobs (NOW HIRING)

Centerwell

Consultative Pharmacy Technician

Newark, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

CenterWell

Consultative Pharmacy Technician

Delaware, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

CenterWell

Consultative Pharmacy Technician

Solon, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Centerwell

Consultative Pharmacy Technician

Columbus, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

CenterWell

Consultative Pharmacy Technician

Galion, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

CenterWell

Consultative Pharmacy Technician

Jackson, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

CenterWell

Consultative Pharmacy Technician

Dayton, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

CenterWell

Consultative Pharmacy Technician

Macedonia, OH · On-site

$40K - $52K/yr

Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center ... Humana reserves the right to require associates to upgrade their internet service if necessary.

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How much do humana call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for humana call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Humana Call Center position, and why are they important?

To thrive as a Humana Call Center representative, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is typically required, and healthcare or insurance certification can be beneficial. Patience, active listening, and problem-solving are vital soft skills to excel in this role. These skills are important because they ensure accurate information delivery, client satisfaction, and efficient issue resolution in a fast-paced environment.

What does a typical day look like for a Humana Call Center representative?

A typical day for a Humana Call Center representative involves handling incoming and outgoing calls, assisting members with questions about their health plans, benefits, and claims, and documenting interactions in internal systems. You may work both independently and as part of a team, collaborating with other departments to resolve member issues. The role often requires managing a steady volume of calls, following up with customers, and staying up-to-date on policy changes. Regular training and team meetings help ensure representatives are knowledgeable and supported. This dynamic environment provides the opportunity to build strong communication skills and gain valuable experience in the healthcare industry.

What is a Humana Call Center job?

A Humana Call Center job involves assisting customers with their healthcare-related inquiries, including insurance plans, benefits, claims, and billing. Representatives handle incoming calls, provide information, resolve issues, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Humana’s services are essential. Training is provided to help employees support members effectively.

More about Humana Call Center jobs
What cities are hiring for Humana Call Center jobs? Cities with the most Humana Call Center job openings:
What states have the most Humana Call Center jobs? States with the most job openings for Humana Call Center jobs include:
What job categories do people searching Humana Call Center jobs look for? The top searched job categories for Humana Call Center jobs are:
Humana Call Center jobs near you
Infographic showing various Humana Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.