ZipRecruiter

Log In

1

Humana Call Center Jobs in Indiana (NOW HIRING)

CenterWell Primary Care

Medical Receptionist

Indianapolis, IN · On-site

$15.75 - $19/hr

... Center Administrator and play an important part in delivering high-quality clinical support to our ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...

CenterWell

Primary Care Physician

Indianapolis, IN · On-site

Join a Team That's Redefining Senior Primary Care Humana's Primary Care Organization is one of the ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...

Centerwell

Primary Care Physician

Indianapolis, IN · On-site

Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...

Centerwell

Primary Care Physician

Clarksville, IN · On-site

Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...

Centerwell

Primary Care Physician

New Albany, IN · On-site

Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...

CenterWell

Primary Care Physician

Clarksville, IN · On-site

Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...

next page

Showing results 1-20

All JobsHumana Call Center JobsHumana Call Center Jobs in Indiana

Humana Call Center information

See Indiana salary details

$10

$17

$23

How much do humana call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for humana call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Humana Call Center position, and why are they important?

To thrive as a Humana Call Center representative, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is typically required, and healthcare or insurance certification can be beneficial. Patience, active listening, and problem-solving are vital soft skills to excel in this role. These skills are important because they ensure accurate information delivery, client satisfaction, and efficient issue resolution in a fast-paced environment.

What does a typical day look like for a Humana Call Center representative?

A typical day for a Humana Call Center representative involves handling incoming and outgoing calls, assisting members with questions about their health plans, benefits, and claims, and documenting interactions in internal systems. You may work both independently and as part of a team, collaborating with other departments to resolve member issues. The role often requires managing a steady volume of calls, following up with customers, and staying up-to-date on policy changes. Regular training and team meetings help ensure representatives are knowledgeable and supported. This dynamic environment provides the opportunity to build strong communication skills and gain valuable experience in the healthcare industry.

What is a Humana Call Center job?

A Humana Call Center job involves assisting customers with their healthcare-related inquiries, including insurance plans, benefits, claims, and billing. Representatives handle incoming calls, provide information, resolve issues, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Humana’s services are essential. Training is provided to help employees support members effectively.

What are popular job titles related to Humana Call Center jobs in Indiana? For Humana Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Humana Call Center jobs in Indiana look for? The top searched job categories for Humana Call Center jobs in Indiana are:
What cities in Indiana are hiring for Humana Call Center jobs? Cities in Indiana with the most Humana Call Center job openings:
Humana Call Center jobs near you
Infographic showing various Humana Call Center job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.
Medical Receptionist

Medical Receptionist

CenterWell Primary Care

Indianapolis, IN • On-site

$15.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

CenterWell rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Become a part of our caring community
Join our dedicated outpatient team at the Irvington clinic, where patient-centered care is our top priority, In this role you will directly report to the Center Administrator and play an important part in delivering high-quality clinical support to our Patients
Irvington clinic address: 5430 E Washington St, Indianapolis, IN 46219

The Medical Receptionist is responsible for:

  • Greet Patients: Welcome patients and visitors, both in person and over the phone.
  • Schedule Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff.
  • Patient Records: Maintain and update patient records, ensuring accuracy.
  • Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.

Use your skills to make an impact

Required Qualifications

  • High School Diploma or GED
  • 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
  • This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications:

  • Value-based care model experience
  • Knowledge of Medical Terminology
  • Experience with EMR Systems (Electronic Medical Records)

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$38,000 - $45,800 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What CenterWell employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply