Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Nurse Practitioner
Indianapolis, IN · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Nurse Practitioner
Indianapolis, IN · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Primary Care Physician
Indianapolis, IN · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Primary Care Physician
Indianapolis, IN · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Primary Care Physician
Indianapolis, IN · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Primary Care Physician
Indianapolis, IN · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value ... Benefit from PTO, minimal call responsibilities, and dedicated CME time. Responsibilities * You ...
Join a Team That s Redefining Senior Primary Care Humana s Primary Care Organization is one of the ... Benefit from generous PTO, minimal call responsibilities, and dedicated CME time. Key ...
Join a Team That s Redefining Senior Primary Care Humana s Primary Care Organization is one of the ... Benefit from generous PTO, minimal call responsibilities, and dedicated CME time. Key ...
Join a Team That's Redefining Senior Primary Care Humana's Primary Care Organization is one of the ... Benefit from generous PTO, minimal call responsibilities, and dedicated CME time. Key ...
Join a Team That's Redefining Senior Primary Care Humana's Primary Care Organization is one of the ... Benefit from generous PTO, minimal call responsibilities, and dedicated CME time. Key ...
Humana Call Center information
See Indiana salary details
$10.29 - $11.52
1% of jobs
$11.52 - $12.75
4% of jobs
$12.75 - $13.97
9% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$13.97 - $15.20
13% of jobs
$15.20 - $16.43
22% of jobs
The median wage is $16.52 / hr.
$16.43 - $17.65
22% of jobs
$18.10 is the 75th percentile. Wages above this are outliers.
$17.65 - $18.88
14% of jobs
$18.88 - $20.11
8% of jobs
$20.11 - $21.34
4% of jobs
$21.34 - $22.56
3% of jobs
$22.56 - $23.79
1% of jobs
$10
$17
$23
How much do humana call center jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for humana call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Humana Call Center position, and why are they important?
To thrive as a Humana Call Center representative, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is typically required, and healthcare or insurance certification can be beneficial. Patience, active listening, and problem-solving are vital soft skills to excel in this role. These skills are important because they ensure accurate information delivery, client satisfaction, and efficient issue resolution in a fast-paced environment.
What does a typical day look like for a Humana Call Center representative?
A typical day for a Humana Call Center representative involves handling incoming and outgoing calls, assisting members with questions about their health plans, benefits, and claims, and documenting interactions in internal systems. You may work both independently and as part of a team, collaborating with other departments to resolve member issues. The role often requires managing a steady volume of calls, following up with customers, and staying up-to-date on policy changes. Regular training and team meetings help ensure representatives are knowledgeable and supported. This dynamic environment provides the opportunity to build strong communication skills and gain valuable experience in the healthcare industry.
What is a Humana Call Center job?
A Humana Call Center job involves assisting customers with their healthcare-related inquiries, including insurance plans, benefits, claims, and billing. Representatives handle incoming calls, provide information, resolve issues, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Humana’s services are essential. Training is provided to help employees support members effectively.
What are popular job titles related to Humana Call Center jobs in Indiana? For Humana Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Humana Call Center jobs in Indiana look for? The top searched job categories for Humana Call Center jobs in Indiana are:
What cities in Indiana are hiring for Humana Call Center jobs? Cities in Indiana with the most Humana Call Center job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
CenterWell rating
9.0
Based on 10 frontline employees who took The Breakroom Quiz
Job description
Become a part of our caring community
Join a Team That's Redefining Senior Primary Care: Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value Base Care providers in the country. With more than 340 centers across 15 states operating under the CenterWell and Conviva brands, we're transforming healthcare by placing seniors at the center of everything we do. We are looking for a Nurse Practitioner to join our team full-time. This role is ideal for you if your compassionate, experienced clinician who succeeds in a collaborative, patient-centered environment and is committed to improving outcomes for adult and geriatric populations.
Use your skills to make an impact
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.
Join a Team That's Redefining Senior Primary Care: Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value Base Care providers in the country. With more than 340 centers across 15 states operating under the CenterWell and Conviva brands, we're transforming healthcare by placing seniors at the center of everything we do. We are looking for a Nurse Practitioner to join our team full-time. This role is ideal for you if your compassionate, experienced clinician who succeeds in a collaborative, patient-centered environment and is committed to improving outcomes for adult and geriatric populations.
Why You'll Love Working with Us
Team-Based Care Model: Collaborate with a diverse team focused on whole-person care-physical, emotional, and social.
More Time with Patients: Enjoy a lower daily patient volume to foster deeper relationships and deliver more personalized care.
Supportive Culture: Work in a welcoming, inclusive environment that values teamwork, innovation, and learning.
Work-Life Balance: Benefit from PTO, minimal call responsibilities, and dedicated CME time.
Responsibilities
You will report to the Associate Medical Director of Indianapolis, IN.
You will work on site at CW Irvington: 5430 E. Washington St., Indianapolis, IN 46219.
Deliver comprehensive outpatient care to adult and senior patients.
Maintain accurate medical records and documentation.
Diagnose and manage moderately to complex medical conditions.
Coordinate referrals and collaborate with specialists.
Participate in clinical quality improvement programs.
Work with interdisciplinary teams to ensure holistic care.
Contribute to strategic programs and innovations in care delivery.
Exercise independent clinical judgment in patient management.
Use your skills to make an impact
Required Qualifications:
Master's degree in nursing or completion of a PA program with board certification.
Active, unrestricted NP or PA license in the state of practice.
Must be willing to participate in a quarterly limited on-call coverage by phone.
Proficiency with electronic health records and digital documentation.
2+ years' experience working as a NP or PA in an Outpatient clinical setting.
Preferred Qualifications:
Specialty training in an Outpatient clinical setting in Primary Care, Family Medicine, Internal Medicine, or Geriatrics.
Experience working with senior populations or in Value-Based Care settings.
Proficiency with electronic health records Athena Health and digital documentation.
Work Environment:
Benefits, Great compensation package, and 20% Quality Metric Bonus.
Outpatient Primary Care clinical setting.
Standard schedule: Monday-Friday, 8:00 AM - 5:00 PM.
TB Statement:
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
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#primarycare #Indianapolis #Humanacareers #CenterWellcareers
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Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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