Humana Call Center Jobs in Georgia (NOW HIRING)

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Join a Team That's Redefining Senior Primary Care

Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value-based care providers in the country. With over 340 centers across 15 states operating under the CenterWell and Conviva brands, we're transforming healthcare by putting seniors at the heart of everything we do.

As a Nurse Practitioner (NP) or Physician Assistant (PA) at CenterWell Senior Primary Care, you'll be part of a collaborative, multidisciplinary team that includes physicians, pharmacists, care coaches, behavioral health specialists, and more-all working together to deliver personalized, high-quality care.

We're not just improving healthcare-we're improving lives. That includes yours.

Why You'll Love Working Here

• Team-Based Care Model : Work alongside a dedicated care team that supports patients' physical, emotional, and social wellness.

• More Time with Patients : See fewer patients per day and spend more time delivering meaningful care.

• Supportive Culture : We foster a welcoming, inclusive environment where teamwork and growth are prioritized.

• Work-Life Balance : Enjoy generous PTO, minimal call responsibilities, and CME time.

Your Role & Responsibilities

• Provide comprehensive care to seniors in accordance with clinical standards.

• Collaborate daily with your care team to ensure coordinated, high-quality care.

• Manage referrals, hospital/SNF coordination, DME, and home health services.

• Participate in daily huddles. CAs tend to lead the huddles

• Document care accurately and efficiently with support from quality-based coders.

• Participate in on-call rotation and support growth initiatives at your center.

• Ensure compliance with all licensing and accreditation requirements.

What We're Looking For

Required:

• Master's Degree in Nursing or completion of a PA program with board certification.

• Active, unrestricted NP or PA license in the state of practice.

• Minimum of 1 year NP or PA experience

• Strong communication and interpersonal skills.

• Passion for value-based care and integrated team-based models.

• Basic computer proficiency (EMR, email, etc.).

Use your skills to make an impact

Preferred:

• Experience in value-based care, primary care or Medicare Advantage settings.

• Active DEA license and Medicare/Medicaid provider numbers or ability to obtain DEA license and/or Medicaid and Medicare numbers

• Familiarity with HEDIS quality indicators and Medicare guidelines.

Compensation & Benefits

• Competitive base salary + annual bonus

• Health insurance effective Day 1

• 401(k) with employer match

• CME allowance + dedicated CME time

• Occurrence-based malpractice coverage

• Life & disability insurance

• Generous PTO & paid holidays

• Minimal call responsibilities

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$123,800 - $170,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at?CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources