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Humana Call Center Jobs in Florida (NOW HIRING)

CenterWell Primary Care

Medical Receptionist

Lutz, FL · On-site

$15 - $18.25/hr

You will report to the Center Administrator. The Receptionist operates a switchboard or multi-line ... Humana values personal identify protection. Please be aware that applicants may be asked to provide ...

CenterWell Primary Care

Medical Receptionist

Lutz, FL

$15 - $18.25/hr

You will report to the Center Administrator. The Receptionist operates a switchboard or multi-line ... Humana values personal identify protection. Please be aware that applicants may be asked to provide ...

Centerwell

Cardiology APP

West Palm Beach, FL · On-site

Become a part of our caring community Humana's Primary Care Organization is one of the largest and ... Minimal call responsibilities #nursepractitionercardiologyjobs #nursepractitionercareers #LI-JT1 ...

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Centerwell

Primary Care Physician

Orange Park, FL · On-site

Minimal, shared call rotation * Evaluates and treats center patients in accordance with standards ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...

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Humana Call Center information

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$8

$13

$18

How much do humana call center jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for humana call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Humana Call Center representative?

To thrive as a Humana Call Center representative, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is typically required, and healthcare or insurance certification can be beneficial. Patience, active listening, and problem-solving are vital soft skills to excel in this role. These skills are important because they ensure accurate information delivery, client satisfaction, and efficient issue resolution in a fast-paced environment.

What does a Humana Call Center representative do?

A typical day for a Humana Call Center representative involves handling incoming and outgoing calls, assisting members with questions about their health plans, benefits, and claims, and documenting interactions in internal systems. You may work both independently and as part of a team, collaborating with other departments to resolve member issues. The role often requires managing a steady volume of calls, following up with customers, and staying up-to-date on policy changes. Regular training and team meetings help ensure representatives are knowledgeable and supported. This dynamic environment provides the opportunity to build strong communication skills and gain valuable experience in the healthcare industry.

What is a Humana Call Center representative?

A Humana Call Center job involves assisting customers with their healthcare-related inquiries, including insurance plans, benefits, claims, and billing. Representatives handle incoming calls, provide information, resolve issues, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Humana’s services are essential. Training is provided to help employees support members effectively.

What are popular job titles related to Humana Call Center jobs in Florida? For Humana Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Humana Call Center jobs in Florida look for? The top searched job categories for Humana Call Center jobs in Florida are:
What cities in Florida are hiring for Humana Call Center jobs? Cities in Florida with the most Humana Call Center job openings:
Humana Call Center jobs near you
Infographic showing various Humana Call Center job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Member Service Rep (Bilingual)

Healthcare Support Staffing

Tampa, FL

$14 - $16/hr

Contractor

Re-posted 16 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Job Description/Day to Day Duties:

Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers. 

Receive, document and resolve customer inquiries by using established best practices 

Build lasting relationships with Humana's customers 

Educate customers, providers and employers about Humana's products and services over the telephone 

Comply with HIPPA and CMS regulations 

Schedule medical appointments and transportation for patients and/or care givers when needed 

Qualifications

Minimum Education/Qualifications/Licensures:

High School Diploma/GED

Bilingual English/Spanish

Call center CSR experience (in the last 4 years)

MS applications knowledge

Additional Information

Length of Assignment: 09/28/2015-02/19/2016

Shift:  Must have the ability to work an 8 hr. shift between 8 am to 8 pm Monday through Sunday (Saturday OR Sunday), 5 days per week, with the flexibility to work overtime based on business needs 

Start: September 28, 2015

Pay rate: $14-$16 / hour (based on experience)

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About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

Social media

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