Receptionist
$15 - $19.75/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
$15 - $19.75/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
$15 - $19.75/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15 - $19.75/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15 - $19.75/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15.25 - $20/hr
You will report to the Center Administrator. What You'll Do * Greet patients and visitors in person ... Humana values personal identity protection. Please be aware that applicants may be asked to provide ...
Las Vegas, NV · On-site
$15.25 - $20/hr
You will report to the Center Administrator. What You'll Do * Greet patients and visitors in person ... Humana values personal identity protection. Please be aware that applicants may be asked to provide ...
$15 - $19.75/hr
You will report to the Center Administrator. What You'll Do * You will greet patients and visitors ... Experience handling multiple phone lines and high call volume * Proficiency in Microsoft Office ...
$15 - $19.75/hr
You will report to the Center Administrator. What You'll Do * You will greet patients and visitors ... Experience handling multiple phone lines and high call volume * Proficiency in Microsoft Office ...
Las Vegas, NV · On-site
$15.25 - $20/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15.25 - $20/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15.25 - $20/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15.25 - $20/hr
One year or more of healthcare, customer service or call center experience. * Experience handling ... Humana will send an email from Humana@myworkday.com with instructions on how to add the information ...
Las Vegas, NV · On-site
$15 - $19.75/hr
Working onsite, you will report to the Center Administration, you'll manage front desk operations ... Experience handling multiple phone lines and high call volume * Value-based care model experience
Las Vegas, NV · On-site
$15 - $19.75/hr
Working onsite, you will report to the Center Administration, you'll manage front desk operations ... Experience handling multiple phone lines and high call volume * Value-based care model experience
Las Vegas, NV · On-site
$15 - $19.75/hr
Working onsite, you will report to the Center Administration, you'll manage front desk operations ... Experience handling multiple phone lines and high call volume * Value-based care model experience
Las Vegas, NV · On-site
$15 - $19.75/hr
Working onsite, you will report to the Center Administration, you'll manage front desk operations ... Experience handling multiple phone lines and high call volume * Value-based care model experience
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Henderson, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Henderson, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Henderson, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Henderson, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Henderson, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Henderson, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Las Vegas, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Las Vegas, NV · On-site
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
Humana s Primary Care Organization is one of the largest and fastest-growing senior-focused, value ... Enjoy generous PTO, minimal call responsibilities, and CME time. Your Role & Responsibilities
$11.02 - $12.33
1% of jobs
$12.33 - $13.64
4% of jobs
$13.64 - $14.95
9% of jobs
$16.08 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.27
13% of jobs
$16.27 - $17.58
22% of jobs
The median wage is $17.68 / hr.
$17.58 - $18.89
22% of jobs
$19.37 is the 75th percentile. Wages above this are outliers.
$18.89 - $20.21
14% of jobs
$20.21 - $21.52
8% of jobs
$21.52 - $22.83
4% of jobs
$22.83 - $24.14
3% of jobs
$24.14 - $25.46
1% of jobs
$11
$18
$25
To thrive as a Humana Call Center representative, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is typically required, and healthcare or insurance certification can be beneficial. Patience, active listening, and problem-solving are vital soft skills to excel in this role. These skills are important because they ensure accurate information delivery, client satisfaction, and efficient issue resolution in a fast-paced environment.
A typical day for a Humana Call Center representative involves handling incoming and outgoing calls, assisting members with questions about their health plans, benefits, and claims, and documenting interactions in internal systems. You may work both independently and as part of a team, collaborating with other departments to resolve member issues. The role often requires managing a steady volume of calls, following up with customers, and staying up-to-date on policy changes. Regular training and team meetings help ensure representatives are knowledgeable and supported. This dynamic environment provides the opportunity to build strong communication skills and gain valuable experience in the healthcare industry.
A Humana Call Center job involves assisting customers with their healthcare-related inquiries, including insurance plans, benefits, claims, and billing. Representatives handle incoming calls, provide information, resolve issues, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Humana’s services are essential. Training is provided to help employees support members effectively.

$15 - $19.75/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
9.0
Based on 10 frontline employees who took The Breakroom Quiz
As a Receptionist you will perform clinical tasks such as:
You will greet patients and visitors warmly, in person and over the phone
You will schedule and confirm patient appointments
You will maintain patient records, ensuring accuracy.
You will update patient accounts and collect copays when needed.
You will handle incoming calls, respond to inquiries, and provide general information.
You will keep the reception area clean, stocked, and organized.
You will help with supply orders, inventory management, and courier coordination.
Required Qualifications
One year or more of healthcare, customer service or call center experience.
Experience handling multiple phone lines and high call volume.
Value-based care model experience
Knowledge of Medical Terminology
Experience working in Microsoft Office (Outlook, Word, Excel, Teams).
Other Qualifications:
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Bilingual proficiency in English and Spanish
Work Hours: Monday - Friday 8:00 to 5:00
Location: Onsite at CenterWell Senior Primary Care office
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert
Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number, if we do not already have it on file. Humana will send an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Interview Format - HireVue
As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
#LI-JM3
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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