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Human Services Manager Jobs in Delaware (NOW HIRING)

JEVS Human Services

Program Manager

Dover, DE · Hybrid

$58K - $63K/yr

Bachelor's Degree in Human Services, Human Services Administration, Social Services, Business, or ... management or management level involved with an FMS and/or participant-directed program.

Benchmark Human Services

Program Coordinator

Dover, DE · On-site

$65K/yr

Benchmark Human Services has grown to become one of the most respected leaders in the country in ... Participate in hiring and management of direct care staff. * Schedule and assist clients in all ...

Benchmark Human Services

Program Coordinator

Dover, DE · On-site

Benchmark Human Services has grown to become one of the most respected leaders in the country in ... Participate in hiring and management of direct care staff. * Schedule and assist clients in all ...

Benchmark Human Services

Program Coordinator

Dover, DE · On-site

$65K/yr

Benchmark Human Services has grown to become one of the most respected leaders in the country in ... Participate in hiring and management of direct care staff. * Schedule and assist clients in all ...

Benchmark Human Services

Program Coordinator

Dover, DE · On-site

$65K/yr

Benchmark Human Services has grown to become one of the most respected leaders in the country in ... Participate in hiring and management of direct care staff. * Schedule and assist clients in all ...

Christiana Care Health Services

The Volunteer Services Manageris responsible forleading the Volunteer Services team to provide ... Knowledge of Human Resources management, with emphasis on the effective human relations element.

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Human Services Manager information

See Delaware salary details

$50K

$101.2K

$154.6K

How much do human services manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for human services manager in Delaware is $101,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $118,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a human services manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What's the average salary in human services?

The average salary for a Human Services Manager typically ranges from $45,000 to $75,000 annually, depending on experience, location, and organization size. Salaries can vary based on certifications, education level, and specific responsibilities within the role.

What is a human services manager?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What are some common challenges faced by human services managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What does a human services manager do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

More about Human Services Manager jobs
What are the most commonly searched types of Human Services jobs in Delaware? The most popular types of Human Services jobs in Delaware are:
What cities in Delaware are hiring for Human Services Manager jobs? Cities in Delaware with the most Human Services Manager job openings:
Human Services Manager jobs near you
Infographic showing various Human Services Manager job openings in Delaware as of August 2026, with employment types broken down into 72% Full Time, 17% Part Time, and 11% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $101,196 per year, or $48.7 per hour.

Health/Human Services Case Manager I

Goodwill of Delaware and Delaware County

Dover, DE

$19.50/hr

Full-time

Posted 10 days ago

Job description

NOW HIRING
Health/Human Services Case Manager I
DHSS Division of Social Services – Blue Hen Corporate Center, 655 Bay Road, Dover, DE 19901
Dover, DE • $19.50/Hour • Full-Time
Staffing Assignment through Goodwill® Staffing Services

The Delaware Division of Social Services (DSS) helps Delawareans access food assistance, Medicaid, cash assistance, and other vital benefits. We're looking for an organized, dependable Health/Human Services Case Manager I to join our team at the Blue Hen Corporate Center in Dover, supporting the daily workflow that keeps applications, casework, and communication moving efficiently across the unit.
What You'll Do
  • Pull the daily applications received list from the DSS eligibility system.
  • Screen and assign daily applications received.
  • Generate daily assignment logs.
  • Create and update records in the application tracking system.
  • Retrieve faxes and distribute them to the assigned worker.
  • Prepare and process documents for and through the Document Imaging System.
  • Sort, date stamp, and process incoming, homeless, and returned mail for the team, and distribute accordingly.
  • Answer the telephone, screen calls, refer to the appropriate worker/POD or agency, and take messages.
  • Photocopy, date stamp, and distribute information as requested.
  • Mail applications as appropriate, noting the date sent.
  • Maintain forms and supplies for efficient unit operation.
  • Coordinate case transfers to other DSS locations or the DIS case file.
  • Maintain logs and process requests for cases from ARMS, other units, and Quality Control, including audits.
What We're Looking For
  • Experience in administrative, clerical, or human services casework preferred.
  • Strong organizational skills and attention to detail for accurate records and logs.
  • Comfort using multiple systems and databases for daily casework.
  • Clear phone and communication skills for screening and directing calls.
  • Ability to manage multiple daily tasks — mail, faxes, logs, and case transfers — efficiently.
  • Dependability and punctuality; good time management habits.
  • Ability to follow DSS office procedures and maintain an organized workspace.
What We Offer
  • $17.50 per hour.
  • Competitive benefits
  • Full-time hours with a consistent Monday–Friday schedule.
  • Meaningful work supporting Delawareans access needed services.
  • A supportive, mission-driven team environment.
Why This Role Matters
Behind every benefits application is a Delaware family or individual counting on a timely, accurate process. As a Health/Human Services Case Manager I, you'll help keep that process running smoothly — screening applications, routing calls, managing logs, and coordinating case files so caseworkers can focus on the people they serve. It's detail-oriented work that has a direct, meaningful impact on the community.
Location
655 Bay Road, Dover, DE
Pay Rate
$19.50 per hour
Hours
Full-Time, Mon–Fri
Type
Case Manager I
This is a state set-aside position. People with disabilities are encouraged to apply.