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Human Services Associate Jobs in Delaware (NOW HIRING)

Case Manager

Wilmington, DE · On-site

$47K - $60K/yr

Associate's degree minimum * 3+ years experience in case management and community-based work ... Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize ...

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Human Services Associate information

See Delaware salary details

$13

$25

$41

How much do human services associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for human services associate in Delaware is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.65 per hour, depending on experience, location, and employer.

What is a human services associate?

A Human Services Associate is a professional who supports individuals and communities by providing assistance with social services, such as counseling, case management, and connecting clients to resources like housing, healthcare, and employment. They often work under the supervision of social workers or counselors in settings such as government agencies, non-profits, or community organizations. Their role involves interviewing clients, assessing needs, maintaining records, and helping people access the services they need to improve their quality of life.

What are the key skills and qualifications needed to thrive as a human services associate?

To thrive as a Human Services Associate, you generally need an associate degree in human services or a related field, along with foundational knowledge of social work and case management. Familiarity with client management software, basic office productivity tools, and possibly certifications in crisis intervention or first aid are often valued. Strong interpersonal communication, empathy, and problem-solving skills help you effectively support clients and collaborate with interdisciplinary teams. These skills and qualifications are crucial for delivering comprehensive support services and improving client outcomes in community or social service settings.

What are some common challenges faced by human services associates when working with diverse client populations?

Human Services Associates often work with clients from a wide range of backgrounds, which can present challenges such as language barriers, cultural differences, and varying levels of trust or engagement. Building rapport and effective communication are essential, as is adapting services to meet individual needs. Continuous training in cultural competency and crisis intervention is common to help associates navigate these challenges and provide equitable, respectful support to all clients.

Is an associate's degree in human services worth it?

An associate's degree in human services can improve job prospects for Human Services Associates by providing foundational knowledge of social services, counseling, and case management. It often qualifies individuals for entry-level positions and can serve as a stepping stone to further education or certifications in the field.

What can I do with an associate's in human services?

An associate's in human services prepares individuals for entry-level roles such as case aide, social services assistant, or behavioral health technician. These positions involve supporting clients, coordinating services, and working in settings like social service agencies, healthcare facilities, or community organizations, often requiring strong communication and organizational skills.

What are the most commonly searched types of Human Services jobs in Delaware?

The most popular types of Human Services jobs in Delaware are:

What cities in Delaware are hiring for Human Services Associate jobs?

Cities in Delaware with the most Human Services Associate job openings:

Infographic showing various Human Services Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,051 per year, or $26 per hour.

Health/Human Services Case Manager I

Goodwill of Delaware and Delaware County

Newark, DE

$19.50/hr

Full-time

Re-posted 3 days ago


Job description

NOW HIRING
 
Health and Human Services Case Manager I
Delaware DMMA – 153 E. Chestnut Hill Road, Newark, DE 19713
Newark, DE  •  $19.50/Hour  •  Full-Time
Staffing Assignment through Goodwill® Staffing Services

Are you passionate about connecting people to the resources they need to thrive? The Delaware Division of Medicaid and Medical Assistance (DMMA) is looking for a compassionate, organized Health and Human Services Case Manager I to join its Newark team. In this entry-level case management role, you'll serve as a trusted advocate — helping individuals and families access the health, social, and community-based services that support their independence and well-being.
What You'll Do
  • Interview clients and determine eligibility for health and human services and benefits.
  • Conduct comprehensive assessments to identify clients' needs and develop personalized service plans.
  • Coordinate with community partners and service providers to facilitate access to essential services.
  • Maintain detailed case records and documentation to ensure efficient, effective service delivery.
  • Advocate on behalf of clients to ensure their needs are met and their rights are protected.
  • Provide emotional support and guidance, empowering clients to achieve their goals.
  • Participate in team meetings and collaborate with colleagues to identify and implement process improvements.
What We're Looking For
  • Associate's degree or higher in behavioral or social science, or a related field. (Candidates without a degree may also qualify with a combination of relevant experience — see full job requirements.)
  • Experience in case management or direct service delivery preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with diverse clients.
  • Demonstrated problem-solving skills and a commitment to high-quality, client-centered care.
  • Knowledge of community resources and social services programs.
  • Proficiency in relevant software and data management tools.
  • Ability to work effectively in stressful situations and conduct investigations as needed.
What We Offer
  • $19.50 per hour.
  • Full-time hours with a consistent Monday–Friday schedule.
  • Meaningful work helping Delaware families access vital health and social services.
  • A collaborative team environment focused on client-centered care.
 
Location
153 E. Chestnut Hill Rd, Newark, DE
Pay Rate
$19.50 per hour
Hours
Full-Time, Mon–Fri
Type
Case Management
 
Why This Role Matters
For many Delaware families, navigating health and social services can feel overwhelming. In this role, you’ll be the steady, knowledgeable presence who helps clients cut through the complexity — building a plan, connecting them to the right resources, and standing up for their needs along the way. It's work that turns a confusing system into a clear path forward for the people who need it most.
Ready to Advocate for Delaware Families?
Apply today through Goodwill® Staffing Services.
This is a state set-aside position. People with disabilities are encouraged to apply.