ZipRecruiter

Log In

1

Human Services Investigator Jobs (NOW HIRING)

Reno-Sparks Indian Colony

Human Services Manager

Reno, NV · On-site

$69K - $91K/yr

... investigations; preparing court reports/testimony; and participating in multidisciplinary meetings. On-call emergency response is required. Qualifications: Master's + 1 year protective services ...

Union County

Human Services Assistant

Monroe, NC

$38K - $57K/yr

General Statement The Human Services Assistant, under general supervision, provides ... of Investigation for a state and national criminal history record. Supplemental Information ...

next page

Showing results 1-20

All JobsGovernment JobsSocial Service JobsSocial Worker JobsHuman Services Investigator Jobs

Human Services Investigator information

See salary details

$33K

$99.4K

$144K

How much do human services investigator jobs pay per year?

As of Sep 2, 2026, the average yearly pay for human services investigator in the United States is $99,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What is a human services investigator?

Human Services Investigators are professionals responsible for examining cases involving potential fraud, abuse, or violations related to public assistance programs. They review applications, interview clients and witnesses, collect evidence, and collaborate with law enforcement or other agencies to ensure compliance with relevant laws and regulations. Their work helps protect the integrity of social service programs and ensures that assistance reaches those who are truly eligible.

What are some common challenges faced by human services investigators when conducting case investigations?

Human Services Investigators often encounter challenges such as navigating sensitive situations involving vulnerable individuals, managing high caseloads, and adhering to strict confidentiality regulations. Investigators must balance thorough fact-finding with empathy, as they frequently interact with individuals in distress. Additionally, they must accurately document findings and collaborate closely with law enforcement, social workers, and legal professionals to ensure cases are resolved effectively and ethically.

What are the key skills and qualifications needed to thrive as a human services investigator, and why are they important?

To thrive as a Human Services Investigator, you need a solid understanding of investigative procedures, case management, and relevant laws or regulations, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, records databases, and sometimes certifications in fraud investigation are commonly required. Strong analytical thinking, attention to detail, effective communication, and interpersonal skills help investigators build trust and gather accurate information. These skills are crucial for conducting thorough investigations, ensuring compliance, and protecting vulnerable populations.

What is the difference between Human Services Investigator vs Child Protective Services Worker?

AspectHuman Services InvestigatorChild Protective Services Worker
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationSimilar educational requirements; often requires certification in child welfare or social work
Work EnvironmentInvestigates reports of abuse, neglect, or exploitation; may work in the field or officeFocuses on child safety, conducting home visits, interviews, and assessments
Employer & Industry UsageUsed by government agencies, child welfare organizations, and social servicesPrimarily employed by child protective services within government agencies

Both roles involve working with vulnerable populations and require similar educational backgrounds and certifications. Human Services Investigators focus on investigating reports of abuse or neglect, while Child Protective Services Workers primarily work on protecting children through assessments and intervention. The roles often overlap but differ mainly in their specific responsibilities and focus areas.

What cities are hiring for Human Services Investigator jobs?

Cities with the most Human Services Investigator job openings:

What states have the most Human Services Investigator jobs?

States with the most job openings for Human Services Investigator jobs include:

What job categories do people searching Human Services Investigator jobs look for?

The top searched job categories for Human Services Investigator jobs are:

Human Services Investigator jobs near you
Infographic showing various Human Services Investigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,399 per year, or $47.8 per hour.

Investigator - Human Services

Woods Services

Langhorne, PA • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Woods Services rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

447th of 783 rated non-profit organizations

Job description

Overview
We want you to join our team! We need deeply compassionate, committed and highly talented staff. The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote learning and personal fulfillment.
Benefits
  • Medical, Dental, Vision Insurance
  • Life and Disability Insurance
  • Paid time off/sick time
  • On-site medical center
  • 403b retirement plan
  • Continuing education programs
  • Tuition assistance program
  • Career growth opportunities

Salary: Starting at $45000 / Annually - depending on education / experience
Job Summary:
The primary purpose of this position is to conduct investigations in support of Woods' commitment to protect the health, safety and rights of the individuals it serves. Investigators will interview individuals, staff and witnesses, review documentation and collect evidence. They will prepare written reports and document findings, Administrative Review Committee (ARC) conclusions, and Human Resources determinations resulting from the investigations. The Investigator will work with Woods' Compliance and Licensing Department, Legal Department, Human Resources Department and Management to share results of the investigations and respond to inquiries from regulatory and funding agencies and law enforcement.
Responsibilities
  • Investigates incidents as mandated by regulations which can include locations throughout Woods Services and its affiliates;
  • Ensures all policies and procedures pertaining to investigations are followed;
  • Plans the scope and direction of the investigation in consultation with the Initial Reporter;
  • Conducts the investigation in a timely, thorough, and objective manner in accordance with the guidelines provided within the Pennsylvania Certified Investigator Training Program and Woods policies;
  • Interviews individuals, staff and witnesses;
  • Collects, constructs, organizes and analyzes physical and testimonial evidence;
  • Reviews Incident Reports, Behavior Reports, Video if available, Medical, Residential and other documents, as necessary;
  • Applies Woods Policies and Procedures and Regulatory Standards to investigative situations, organize work, meet deadlines, and render findings for review by the Administrative Review Committee and Human Resources;
  • Writes an investigative report that includes a summary of the evidence, notifications made, documentary evidence collected, statements, ARC conclusions and HR determinations;
  • Inputs information into the HCSIS or EIM database in accordance with regulatory requirements;
  • Communicates investigation results to funding and regulatory agencies;
  • Responds to any investigation follow up questions requested by licensing and funding agencies and participate in the plan of correction process as needed;
  • Attends Depositions and Hearings if required and assist the Chief Legal Officer (CLO) and outside counsel with respect to all hearings and in litigated matters;
  • Participates as a member of Incident Review Committee(s);
  • Maintains confidentiality of the investigation and Peer Review protection;
  • Maintains positive working relationships with all management staff and co-workers at all times.
  • Complies with all record retention polices as they pertain to Incident Investigation in compliance with State, Regulatory, Funding and Managed Care entities; and
  • Other duties as assigned.

Qualifications
  • Bachelor's Degree in the Human, Social, Behavioral, Nursing or Criminal Sciences and two years Human Service, Law Enforcement or investigative experience.
  • Must be a Pennsylvania Certified Investigator, or obtain certification within 3 months, and maintain certification by completing continuing education requirements.
  • Experience working with Intellectual or Developmental Disability (IDD) or Mental Health population required. Ability to be on-call during nights/weekends/holidays as needed. Must hold a valid driver's license.

About Woods Services
Woods Services is a Pennsylvania and New Jersey-based non-profit population health network and advocacy organization that along with its six affiliate organizations provides life-long innovative, comprehensive, and integrated health, education, housing, workforce, behavioral health, and case management services to more than 22,000 children and adults in the intellectual and developmental disability, child welfare, behavioral and brain trauma public health sectors who have complex and intensive medical and behavioral healthcare needs.
Our Langhorne campus is home to 550 residents and provides outpatient and day programs.

What Woods Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply