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Human Services Case Manager Jobs in Virginia (NOW HIRING)

genex

Medical Nurse Case Manager

Norfolk, VA · On-site

Prior case management experience preferred. MINIMUM QUALIFICATIONS ... A current, unrestricted license or certification to practice a health or human services discipline ...

genex

Medical Nurse Case Manager

Bedford, VA · On-site

Prior case management experience preferred. MINIMUM QUALIFICATIONS ... A current, unrestricted license or certification to practice a health or human services discipline ...

genex

Medical Nurse Case Manager

Bedford, VA · On-site

Prior case management experience preferred. MINIMUM QUALIFICATIONS ... A current, unrestricted license or certification to practice a health or human services discipline ...

genex

Medical Nurse Case Manager

Norfolk, VA · On-site

Prior case management experience preferred. MINIMUM QUALIFICATIONS ... A current, unrestricted license or certification to practice a health or human services discipline ...

Genex

Medical Nurse Case Manager

Bedford, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... human services related field required. Masters level and/or advanced study in a health-related ...

Genex

Medical Nurse Case Manager

Norfolk, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... human services related field required. Masters level and/or advanced study in a health-related ...

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All JobsHuman Services Case JobsHuman Services Case Manager JobsHuman Services Case Manager Jobs in Virginia

Human Services Case Manager information

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$22

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How much do human services case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for human services case manager in Virginia is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.09 per hour, depending on experience, location, and employer.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What are popular job titles related to Human Services Case Manager jobs in Virginia?

For Human Services Case Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Human Services Case Manager jobs in Virginia look for?

The top searched job categories for Human Services Case Manager jobs in Virginia are:

What cities in Virginia are hiring for Human Services Case Manager jobs?

Cities in Virginia with the most Human Services Case Manager job openings:

Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,780 per year, or $22 per hour.

ID Case Manager

Western Tidewater Community Services Board

Suffolk, VA • On-site

$51K - $68K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description
Are you passionate about helping others and looking for a meaningful career? At WTCSB, we believe in empowering our staff as much as we empower the communities we serve. As part of our team, you'll collaborate with dedicated professionals, grow your skills, and contribute to positive change every day. Discover a workplace that values diversity, supports your professional development, and recognizes your impact. If you're ready to make a real difference, we want to meet you!
We offer unique opportunities for Case Managers in several specialized roles, including Early Intervention - Part C, Early Intervention and ID/DD Case Management. Whether your passion is helping young children reach developmental milestones or empowering individuals with ID/DD to achieve their goals, WTCSB provides the support and resources you need to excel.
Responsibilities and Duties for ID/DD Case Manager:
  • Responsible for consumer assessment, service linkage, coordination, development, and implementation of a case management ISP
  • Assist and provide follow-up instruction, education, and counseling to consumers/families with ID/DD.
  • Monitor service delivery through contacts with consumers receiving services, family members, service providers, and periodic site/home visits.
  • Manage consumer records according to all Licensure and Medicaid standards.

Qualifications and Skills:
  • ID/DD experience is required for this position.
  • BA/BS from an accredited college or university with major course experience in Psychology, Social Work, or related field
  • One year of clinical experience in a Human Services field
  • QMHP or QIDP preferred
  • Valid Driver's License with an acceptable DMV record at the time of employment and continuously thereafter

Benefits for Full-Time ID/DD Case Manager:
    • Health Insurance/Life Insurance
    • Virginia Retirement System plan
    • Flexible Spending Account (FSA)
    • Vacation/Sick leave/Holiday pay
    • Legal Resources
    • VA529-Tuition Savings
    • Critical & Accidental Insurance
    • Tuition discount-South University
    • Aflac
    • Working Advantage - shopping discount

To apply: Submit a cover letter and WTCSB application or resume via Indeed, or mail your application to: Western Tidewater Community Services Board, Human Resources Dept., 7025 Harbour View Blvd., Suite 119, Suffolk, VA 23435. Only applicants selected for an interview will be contacted. WTCSB is a drug-, alcohol-, and smoke-free workplace. Visit www.wtcsb.org to apply online.
WTCSB is an equal opportunity employer
#INDHP

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