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Hourly Live Chat Jobs in Springfield, MA (NOW HIRING)

Live chat agent

Hartford, CT ยท On-site

$20 - $33/hr

Join Our Team as a Live Chat Agent at D. H. Radomski Inc.! Are you a great communicator with a knack for helping people? At D. H. Radomski Inc., we're looking for a friendly and detail-oriented Live ...

New

Customer Service Representative

Chicopee, MA ยท On-site

$16 - $21.75/hr

Respond to customer inquiries via phone, email, live chat, or social media with professionalism and care * Troubleshoot product/service issues and ensure prompt resolution (with the help of ...

Customer Service Representative

Chicopee, MA ยท On-site

$16 - $21.75/hr

Respond to customer inquiries via phone, email, live chat, or social media with professionalism and care * Troubleshoot product/service issues and ensure prompt resolution (with the help of ...

Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.?? * Provide support for the customer service team ...

Customer Service Rep

Springfield, MA ยท On-site

$15.50 - $21.25/hr

Deliver exceptional support across government and commercial sectors via phone, ticketing, chat, and email channels. * Navigate secure and compliant workflows , primarily in the Government sector ...

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Hourly Live Chat information

See Springfield, MA salary details

$11

$21

$28

How much do hourly live chat jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hourly live chat in Springfield, MA is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Springfield, MA? The most popular types of Live Chat jobs in Springfield, MA are:
What are popular job titles related to Hourly Live Chat jobs in Springfield, MA? For Hourly Live Chat jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Hourly Live Chat jobs? Cities near Springfield, MA with the most Hourly Live Chat job openings:

Live chat agent

D H Radomski Inc

Hartford, CT โ€ข On-site

$20 - $33/hr

Full-time

Posted yesterday

New


Job description

Join Our Team as a Live Chat Agent at D. H. Radomski Inc.!

Are you a great communicator with a knack for helping people? At D. H. Radomski Inc., we’re looking for a friendly and detail-oriented Live Chat Agent to join our team. For over 40 years, we’ve been a trusted name in home exterior improvements in the greater Hartford area. As a family-owned business, we pride ourselves on delivering exceptional customer service, and we’d love for you to be part of our mission to keep our customers smiling.

What You’ll Do

As a Live Chat Agent, you’ll be the first point of contact for our customers, providing top-notch support and ensuring their questions and concerns are addressed promptly. Your day-to-day responsibilities will include:

  • Responding to customer inquiries via our live chat platform with professionalism and warmth.
  • Providing accurate information about our services, products, and policies.
  • Troubleshooting basic customer issues or directing them to the appropriate team member when necessary.
  • Documenting customer interactions and feedback to help us improve our services.
  • Maintaining a positive and engaging online presence that reflects our company’s values.
What We’re Looking For

We believe that great customer service starts with great people. Here’s what we’re looking for in our ideal candidate:

  • Strong written communication skills with attention to detail.
  • A customer-first mindset and a friendly, approachable attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • No prior experience is required—just a willingness to learn and grow with us!
What We Offer

At D. H. Radomski Inc., we value our employees and strive to create a supportive work environment. Here’s what you can expect:

  • Paid Training: We’ll make sure you have all the tools and knowledge you need to succeed in your role.
  • Health Care Benefits: We care about your well-being and offer health care benefits to support you.
Why Join D. H. Radomski Inc.?

As a family-owned business, we believe in treating our team like family. Our company culture is built on trust, respect, and a commitment to excellence. We’ve grown through customer referrals because we put people first—both our customers and our employees. When you join us, you’re not just taking a job; you’re becoming part of a legacy of quality and care.

Ready to Apply?

If you’re ready to make a difference and be part of a company that values your contributions, we’d love to hear from you! Apply today and start your journey with D. H. Radomski Inc.


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