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Hourly Inmate Call Monitoring Jobs in Texas (NOW HIRING)

TransCor America

Transportation Officer

Eden, TX · On-site

$25.28/hr

Hiring for our next Pre-Service Academy on 08/09/2026 Hourly Rate: $25.28 Senior Transportation ... Monitor and supervise inmate, detainee, and/or resident activity per TCA policy. This includes ...

McLennan County

REGISTERED NURSE

Waco, TX · On-site

... for sick call * Provides monitoring and/or observation of at-risk individuals * Provide ... Utilizes problem oriented medical record (SOAP format) to document all inmate contacts; maintains ...

Wellpath

Nurse Practitioner (NP) Hourly

Mckinney, TX · On-site

... or designee to monitor the provision of clinical services. Additionally, they communicate ... Must have the patience and tact to deal with the inmate patient population and ability to work ...

Allied Universal

Monitoring and Response Agent

Allen, TX · On-site

$18/hr

Complete hourly call-ins * Handling camera maintenance checks * Handle site incidents * Complete ... Must be able to obtain a TOPS alarm system monitoring license during our paid on the job training

Allied Universal

Monitoring and Response Agent

Allen, TX · On-site

$18/hr

Complete hourly call-ins * Handling camera maintenance checks * Handle site incidents * Complete ... Must be able to obtain a TOPS alarm system monitoring license during our paid on the job training

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Hourly Inmate Call Monitoring information

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What are the most commonly searched types of Inmate Call Monitoring jobs in Texas?

The most popular types of Inmate Call Monitoring jobs in Texas are:

What are popular job titles related to Hourly Inmate Call Monitoring jobs in Texas?

For Hourly Inmate Call Monitoring jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Hourly Inmate Call Monitoring jobs in Texas look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Texas are:

What cities in Texas are hiring for Hourly Inmate Call Monitoring jobs?

Cities in Texas with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Texas as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 58% Full Time, 33% Part Time, 2% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Transportation Officer

Eden, TX • On-site

TransCor America
Trucking • 51 - 200 employees
Learn more about TransCor Americaexternal

$25.28/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Responsible for the safe and secure transportation of inmates, detainees, and residents, ensuring the operation promotes safety and humane treatment.

  • Monitor and supervise inmate, detainee, and resident activity, including resolving disputes, taking corrective action, and completing required documentation.

  • Conduct pre- and post-trip inspections, maintain communication with trip management, and ensure readiness of equipment and resources.

Job description

Start Date: Hiring for our next Pre-Service Academy on 08/09/2026
Hourly Rate: $25.28
Senior Transportation Officer (after 6-9 months on average based on performance): $26.76
We offer competitive pay and benefits: Medical, PTO, 5% 401K Match, bi-weekly pay and more:
  • Sign on bonus - $3,500
  • Safety & Performance Incentive
  • $2,500 - Referral bonus per person (no cap; does not have to be at your same location)
  • Guaranteed 40 hour pay check minimum per week

SUMMARY:
This position is responsible for the safe and secure transportation of the inmate, detainee and/or resident population and trip movement. Follows sound correctional and transportation industry practices.
ESSENTIAL FUNCTIONS:
  • Responsible for the safe and orderly operation of the assigned trip in a manner that promotes public safety, staff safety and the secure and humane environment for inmates, detainees and/or residents.
  • If qualified, may be assigned as the Assistant Officer in Charge (AOIC) on trip activity unless otherwise directed by their supervisor.
  • Monitor and supervise inmate, detainee, and/or resident activity per TCA policy. This includes listening to complaints and effectively resolving disputes or problems, taking corrective action, protecting inmate, detainee and residents rights, and completing all required documentation in accordance with TCA policy.
  • Follow sound safety practices and ensure that any injuries or accidents are reported in a timely and accurate manner per TCA policy. Take appropriate action in cases of serious or unusual incidents and emergencies circumstances.
  • Conduct pre- and post-trip inspections and briefings as required. Maintain and promote effective communications and the proper flow of relevant information to management and fellow team members.
  • Maintain communication with Trip Management throughout the routed trip. Consult with Trip Management and/or Field Office Supervisor personnel in assessing situations and making decisions. Will not deviate from planned trip route unless cleared and/or directed by proper TCA authorities.
  • Complete preventive maintenance of equipment and ensure readiness of restraints, weapons, OIC kits, vehicles, etc.
  • Ensure effective management and control of resources to include inmate/detainee and/or resident medications and property.
  • Maintain appropriate relationships and communications when dealing with fellow staff members, all customer agencies and inmates, detainees and/or residents.
  • Application of restraints and the Use of Force will be strictly followed according to TCA policies and customer contract requirements.
  • Will be required to perform other duties as requested, directed or assigned.
  • Must achieve and maintain Officer in Charge (OIC) certification to be eligible for assignment as an AOIC.

QUALIFICATIONS:
    • High School Diploma or equivalent.
    • Willing to work changing hours
    • Must be 21 or older
    • Must have a valid Drivers License
    • Prefer CDL A or B or Corrections, Security, Military, Law Enforcement, or related experience

TRAINING REQUIREMENTS:
  • Must be willing to travel to Nashville, TN for a 3 week paid training program (with per diem)
  • Annual recertification and in-service training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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