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Hourly Inmate Call Monitoring Jobs in Michigan (NOW HIRING)

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... inmate mail, and electronic monitoring of the entire Jail facility.Benefits:Retirement plan ... exercise, sick call, court appearances, attorney visits, transfers to other facilities, etc.

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$73K/yr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

Otsego County, MI

Corrections Officer

Gaylord, MI · On-site

$22.66 - $27.86/hr

Salary: $22.66 - $27.86 Hourly Location : 124 South Court Avenue Gaylord, MI Job Type: POAM-Jail ... Monitors, supervises and screens inmate visitor traffic. * Operates communications equipment in the ...

Wayne County

Police Officer

Detroit, MI · On-site

Employees in this class are required to work mandatory overtime for roll call. Responsibilities ... Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ...

Wayne County Government

POLICE OFFICER

Detroit, MI · On-site

$52K/yr

Employees in this class are required to work mandatory overtime for roll call. * Required Tasks ... Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ...

Wayne County Government

POLICE OFFICER

Detroit, MI · On-site

$52K - $82K/yr

Employees in this class are required to work mandatory overtime for roll call.Required ... Monitor, supervise and control inmate prisoners.Ensure inmate adherence to laws, rules and ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

Respond to inmate sick call requests and perform nursing assessments * Administer medications and ... Monitor and manage chronic medical conditions, including diabetes, hypertension, asthma, and ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

Respond to inmate sick call requests and perform nursing assessments * Administer medications and ... Monitor and manage chronic medical conditions, including diabetes, hypertension, asthma, and ...

ATC Healthcare Services

Jail Nurse RN

Ionia, MI · On-site

Respond to inmate sick call requests and perform nursing assessments * Administer medications and ... Monitor and manage chronic medical conditions, including diabetes, hypertension, asthma, and ...

ATC Healthcare

RN County Jail

Bellaire, MI · On-site

... to inmate sick call requests and perform nursing assessments • Administer medications and ... ATC Benefits • Competitive hourly pay • Weekly direct deposit • Paid Time Off (PTO) • ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

... to inmate sick call requests and perform nursing assessments • Administer medications and ... ATC Benefits • Competitive hourly pay • Weekly direct deposit • Paid Time Off (PTO) • ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

... to inmate sick call requests and perform nursing assessments • Administer medications and ... ATC Benefits • Competitive hourly pay • Weekly direct deposit • Paid Time Off (PTO) • ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

... to inmate sick call requests and perform nursing assessments • Administer medications and ... ATC Benefits • Competitive hourly pay • Weekly direct deposit • Paid Time Off (PTO) • ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

... to inmate sick call requests and perform nursing assessments • Administer medications and ... ATC Benefits • Competitive hourly pay • Weekly direct deposit • Paid Time Off (PTO) • ...

ATC Oakland County

RN County Jail

Bellaire, MI · On-site

... to inmate sick call requests and perform nursing assessments • Administer medications and ... ATC Benefits • Competitive hourly pay • Weekly direct deposit • Paid Time Off (PTO) • ...

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Hourly Inmate Call Monitoring information

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What are the most commonly searched types of Inmate Call Monitoring jobs in Michigan?

The most popular types of Inmate Call Monitoring jobs in Michigan are:

What are popular job titles related to Hourly Inmate Call Monitoring jobs in Michigan?

For Hourly Inmate Call Monitoring jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Hourly Inmate Call Monitoring jobs in Michigan look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Michigan are:

What cities in Michigan are hiring for Hourly Inmate Call Monitoring jobs?

Cities in Michigan with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you

Corrections Officer - Jail

Livingston County

Howell, MI • On-site

$26.51 - $35.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Livingston County was named a 2025 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County. With over 700 employees serving within 18 departments, 6 elected offices, and 3 Courts, Livingston County's top priority is providing effective and efficient services that improve the quality of life for all of our residents.
Position Summary:
A Corrections Officer is responsible for all activities relating to the safe and secure operation of the Jail. This includes all inmate activities from receiving into booking, up to and including release. Persons in this position are responsible for basic security, inmate booking, inmate transport, medical and food service responsibilities, inmate visitation, inmate mail, and electronic monitoring of the entire Jail facility.
Benefits:
  • Retirement plan includes a 401a with up to 8% employer contribution
  • MERS Health Savings Account, funded by Livingston County
  • Comprehensive Medical, Pharmacy, Dental & Vision
  • Optional Voluntary 457 Deferred Compensation plan
  • Basic Life & AD&D insurance
  • Health & Dependent Flexible Spending Accounts
  • Paid vacation, sick days & holidays.
  • Up to $500 annual Wellness reimbursement & $100 incentive for completing your annual physical & Health Assessment.
  • Voluntary benefits such as Accident, Critical Illness, Voluntary Long Term Disability & Hospital policies
  • Employee assistance program

Pay Rate Information:
The Corrections Officer position is a union position and starting pay is $55,137.89/yr. This position is eligible for step pay increases per BA, within the Top end of the current wage scale for this position is $73,310.85/yr.
Duties:
  • Obtaining and recording required information from inmate at the time of admission to the facility.
  • Searching inmate and property for weapons and contraband.
  • Book and fingerprint prisoners and prepare records of clothing, money and other items on the prisoner at the time of detention.
  • Safeguard inmate's personal belongings and return to them upon release.
  • Screen inmates for unusual medical or psychological conditions and report same to supervisors and medical personnel.
  • Acceptable working knowledge of emergency first aid and CPR as prescribed by the American Red Cross.
  • Physically and verbally control disruptive inmates.
  • Escort individual or groups of inmates out of cells for rehabilitation, visiting, exercise, sick call, court appearances, attorney visits, transfers to other facilities, etc.
  • Maintain inmate count including movement of inmates.
  • Enforce inmate rules by making written reports and making violations known to a supervisor.
  • Investigate violations of inmate's rules and regulations. Interview witnesses, victims and others in order to prepare required reports.
  • Inspect cells and premises for security and sanitation.
  • Distribute food trays, laundry, mail, commissary and bedding supplies.
  • Controls inmate's by patrolling corridors and other areas in and around the jail.
  • Check with court for proper commitment papers and appearances.
  • Taking of bonds and being responsible for lawfully releasing inmates.
  • Transporting of inmate's to court, medical and other appointments.

Qualifications- Applicants for the position of Corrections Officer must:
  • Applicant must have passed the Michigan Sheriff's Association - EMPCO written exam for Corrections Officers and submit documentation of their score at the time of application submission.
  • Applicant must have taken and passed the MSCTC-LCOPAT physical fitness test within the last year and submit documentation at the time of application submission.
  • Applicant must be a minimum of 18 years of age.
  • Applicant must possess a valid driver's license.
  • Applicant must be free of any felony convictions.

Information on how to register for the written test may be found here:
Information on the MSCTC-LCOPAT Physical Test may be found here:
Desirable Qualifications:
  • Ability to physically and verbally control disruptive inmates.
  • Ability to deal effectively with complex human behavior problems.
  • Ability to act quickly and calmly in emergencies
  • Ability to work effectively with the public and other criminal justice employees.
  • Ability to comprehend and follow verbal and written orders/instructions.
  • Ability to communicate effectively in both verbal and written forms.
  • Ability and willingness to enforce laws, rules and regulations with firmness and tact.
  • Must successfully complete the Corrections Academy Certification as a Corrections Officer when requested by this department

Apply