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From Home Inmate Call Monitoring Jobs in Michigan

Monitors inmates presenting unusual behavioral or health issues and ensures that inmate receives ... Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds ...

Monitors inmates presenting unusual behavioral or health issues and ensures that inmate receives ... Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds ...

WORK FROM HOME

Ann Arbor, MI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

$15 - $18/hr

Graduation from an accredited technical school or one year experience specifically in a medical office setting. * Excellent interpersonal, oral and written communication skills. * Formal computer ...

Call Center Supervisor

Detroit, MI · On-site

$50K - $65K/yr

... work, at home, and in the community. Gesher's workforce development, behavioral health, and ... Monitor call quality, documentation accuracy, and customer service standards to ensure consistency ...

New

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

This includes all inmate activities from receiving into booking, up to and including release ... monitoring of the entire Jail facility. Benefits: * Retirement plan includes a 401a with up to 8% ...

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

This includes all inmate activities from receiving into booking, up to and including release ... monitoring of the entire Jail facility. Benefits: * Retirement plan includes a 401a with up to 8% ...

$25.50 - $34.75/hr

License Practical Nurse- Call Center Job Title: License Practical Nurse (LPN) - Call Center ... Evaluate the statuses of patients discharged from an ED or hospital and to make a follow-up ...

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From Home Inmate Call Monitoring information

How much is a 15-minute call from jail?

For a from home inmate call monitoring role, the cost of a 15-minute jail call varies depending on the facility and service provider, typically ranging from $3 to $10. Monitoring services often include call recording and analysis, which may influence pricing, but the actual call cost is set by the jail or detention center's phone provider.

What are the key skills and qualifications needed to thrive as a From Home Inmate Call Monitoring Specialist, and why are they important?

To thrive as a From Home Inmate Call Monitoring Specialist, you need strong attention to detail, excellent listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, secure communication platforms, and basic computer proficiency is typically required. Integrity, discretion, and strong written communication are crucial for handling sensitive information and reporting accurately. These skills are essential to ensure compliance with regulations, maintain confidentiality, and support the safety and security of correctional facilities.

What job makes 10,000 a month without a degree?

From Home Inmate Call Monitoring jobs typically do not pay $10,000 a month; such high earnings are uncommon without specialized skills or business ownership. Most remote roles with high income require experience, certifications, or entrepreneurial efforts. High-paying remote jobs often involve sales, consulting, or technical skills rather than inmate call monitoring positions.

What are some common challenges faced by remote inmate call monitoring professionals, and how can they be managed?

Remote inmate call monitoring professionals often encounter challenges such as maintaining focus during long periods of audio review and handling exposure to sensitive or distressing conversations. Effective time management, taking regular breaks, and utilizing noise-cancelling headphones can help improve concentration and reduce fatigue. Additionally, adhering to strict confidentiality protocols and having access to support resources for emotional well-being are important for managing the unique demands of this role.

What is a From Home Inmate Call Monitoring job?

A From Home Inmate Call Monitoring job involves remotely listening to and reviewing phone calls made by inmates in correctional facilities. The primary responsibility is to ensure that inmates are not engaging in illegal activities, planning escapes, or violating facility rules during their calls. Monitors are expected to flag suspicious conversations, create detailed reports, and sometimes transcribe calls for further investigation. This role typically requires strong attention to detail, confidentiality, and the ability to follow legal and ethical guidelines. Working from home provides flexibility but also demands a secure and distraction-free work environment.

Can prisoners work remotely?

Prisoners generally cannot work remotely as they are confined to correctional facilities. However, some programs may allow limited remote work or telecommuting for certain inmates involved in specialized rehabilitation or work programs, often under strict supervision and with specific security measures. These opportunities are rare and typically require participation in approved programs within the correctional system.

What is the app that helps felons get jobs?

There is no specific app designed solely for felons to find jobs; however, job search platforms like Indeed, ZipRecruiter, and Glassdoor are commonly used by individuals, including those with criminal records, to find employment opportunities. These apps often offer filters and resources to assist job seekers with background challenges and may require users to create profiles and upload resumes.

What is the difference between From Home Inmate Call Monitoring vs From Home Call Center Representative?

AspectFrom Home Inmate Call MonitoringFrom Home Call Center Representative
Required CredentialsHigh school diploma or equivalent; training in monitoring softwareHigh school diploma; customer service training
Work EnvironmentRemote, monitoring calls for inmate safety and complianceRemote, handling customer inquiries and support
Industry UsageCorrectional facilities, inmate communication servicesVarious industries including retail, tech, and services
Common Search/Comparison IntentMonitoring inmate calls from homeProviding customer support remotely

From Home Inmate Call Monitoring involves overseeing inmate calls for security and compliance, typically within correctional services. In contrast, From Home Call Center Representatives handle customer inquiries across various industries. Both roles require strong communication skills and remote work setup, but they serve different industries and have distinct responsibilities.

What are the most commonly searched types of Inmate Call Monitoring jobs in Michigan? The most popular types of Inmate Call Monitoring jobs in Michigan are:
What cities in Michigan are hiring for From Home Inmate Call Monitoring jobs? Cities in Michigan with the most From Home Inmate Call Monitoring job openings:
Infographic showing various From Home Inmate Call Monitoring job openings in Michigan as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution.

Inmate Caseworker

Oakgov

Pontiac, MI • On-site

Full-time

Posted 11 days ago


Job description

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan's leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary$74,133- $99,325
This position is onsite.
Do you have a passion for helping people during their most challenging times? As an Inmate Caseworker, you'll play a vital role in supporting the mental health and well-being of inmates at the Oakland County Jail. You'll conduct evaluations, provide counseling, and connect individuals to services that promote safety, stability, and successful re-entry into the community. This position is critical to both inmate care and the overall safety of the facility.
What You'll Do
Conduct evaluation interviews with inmates to assess needs and problems.
Refer inmates to appropriate service programs or a consulting psychiatrist when necessary.
Determine cell placement for suicidal inmates to ensure safety.
Provide mental health services, including crisis intervention, suicide prevention, substance abuse counseling, and group or individual therapy.
Coordinate pre- and post-release referrals to community human service agencies.
Remain on call for afterhours emergencies on a rotating basis with other Inmate Caseworkers.
Utilize Countywide and department-specific software to complete assignments and maintain accurate records.
Why You'll Love It
You'll make a meaningful impact on vulnerable individuals at a critical point in their lives.
Every day brings new challenges-your work is dynamic and impactful.
You'll be part of a team dedicated to safety, rehabilitation, and public service.
Opportunities to develop specialized skills in crisis intervention, suicide prevention, and counseling.
Serve your community while advancing your career in human services and mental health.Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

Possess a Bachelor's degree from an accredited college or university with a major in Psychology, Sociology, Social Work, Criminal Justice or closely related field of study.

2. Have had two (2) years of full-time work experience providing counseling in a mental health, substance abuse, educational or correctional setting.

NOTE: A Master's degree in one of the academic fields listed above may be substituted for one year of experience.

Have not been convicted of a violation of criminal law. (Criminal law generally includes all offenses except traffic law, conservation law and liquor law. Generally, conviction for a violation of criminal law is automatically disqualifying.)

Possess a valid motor vehicle operator's or chauffeur's license.

SPECIAL REQUIREMENTS

Must maintain a valid motor vehicle operator's or chauffeur's license.

A background investigation will be conducted covering an evaluation of employment, school, home, criminal, military, or other personal records. Any conviction or convictions for moving traffic violations, accidents, non-moving traffic violations, or violations of other laws will be reviewed by the Sheriff Office before an applicant can be appointed. Information obtained during the background investigation will be considered in the hiring decision. Convictions of the Domestic Violence Statute will be a disqualifying factor.

ESSENTIAL JOB FUNCTIONS

Conducts interviews to assess the mental and physical health of inmates in order to determine a program/treatment plan and cell placement if appropriate. Refers inmates to consulting psychiatrist or other jail services such as chaplain, jail clinic, substance abuse, support groups, etc.

Provides crisis intervention on an emergency basis as referred by the jail staff, inmate, inmate's family, or others.

Identifies suicidal inmates and determines cell placement and level of suicide watch.

Performs a variety of inmate assessments, which include suicide watch and behavioral reviews, disciplinary/administrative segregation cell placement.

Provides individual and group counseling, including cell counseling, relative to situational, interpersonal, and mental health problems.

Monitors inmates presenting unusual behavioral or health issues and ensures that inmate receives appropriate care.

Maintains timely documentation of all client and related contacts.

Contacts inmate's family and other parties in order to gather additional information and to offer assistance in the form of family counseling and/or referral to community services.

Confers with corrections staff and probation staff regarding issues of a particular case and/or provides specific recommendations.

Consults with health professionals and/or psychiatrist relative to case progress, current treatment, and future treatment for inmates on caseload.

Remains available for crisis intervention counseling in response to inmate emergencies, which may occur beyond normal office hours and/or during weekends on a rotating schedule with the other Inmate Caseworkers.

Coordinates forensic evaluations and hospitalization of inmates. Ensures inmate's appointment and timely documentation with the court and facilitates transportation arrangements when needed.

Conducts prerelease group counseling with inmates to prepare them for release and make referrals to community agencies as needed.

Arranges and monitors ongoing pre-release and arranges postrelease human services for inmates such as mental health counseling, employment, education, housing, etc. when appropriate.

May participate in the implementation of new departmental programming.

Utilizes current Countywide and/or department specific software to complete assignments.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Ability to communicate to accurately convey information.

Ability to operate a motor vehicle and/or be a passenger.

WORKING CONDITIONS

Work is performed in a typical correctional institution environment.

May encounter situations where people could become confrontational.

May participate in activities that require driving or being a passenger in an automobile or bus.

IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

ADDITIONAL DESIRABLE QUALIFICATIONS

Considerable familiarity with correctional institutions and the criminal justice system.

Considerable experience and skill in interviewing and counseling practices, procedures, and techniques.

Reasonable knowledge of correction practices, procedures, and resources, including casework, group work and community organization methods.

Reasonable ability to prepare and present clinical written and oral reports.

Reasonable ability to work with and gain the cooperation of criminal offenders.

Reasonable ability to communicate under adverse conditions with distressed people.

Reasonable ability to develop and maintain effective relationships with people.

Reasonable ability to cope with difficult situations requiring immediate decisions in accordance with departmental policies and objectives.

Reasonable ability to formulate plans of social and economic rehabilitation for individual cases.

Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software.

Additional Minimum QualificationsUnion*BU79- United Auto Workers (UAW) Local 889: Sheriff Office Non-Supv by Classification (UAW)

*If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.