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From Home Inmate Call Monitoring Jobs in Michigan

The Jernigan Agency

WORK FROM HOME

Sterling Heights, MI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Sterling Heights, MI

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

Advantage Health Centers

$15 - $18/hr

Graduation from an accredited technical school or one year experience specifically in a medical office setting. * Excellent interpersonal, oral and written communication skills. * Formal computer ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

This includes all inmate activities from receiving into booking, up to and including release ... monitoring of the entire Jail facility. Benefits: * Retirement plan includes a 401a with up to 8% ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

This includes all inmate activities from receiving into booking, up to and including release ... monitoring of the entire Jail facility. Benefits: * Retirement plan includes a 401a with up to 8% ...

Advantage Health Centers

$25.50 - $34.75/hr

License Practical Nurse- Call Center Job Title: License Practical Nurse (LPN) - Call Center ... Completion of certificate from accredited LPN course with passing of the NCLEX-PN exam. * Licensure ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

Home Instead

Home Health Aide

Livonia, MI · On-site

$13.50 - $17.50/hr

... working at Home Instead in Livonia: Health Insurance including vision and dental for Fulltime ... For job related questions please call the franchise office at 7345255300.

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From Home Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a From Home Inmate Call Monitoring Specialist, and why are they important?

To thrive as a From Home Inmate Call Monitoring Specialist, you need strong attention to detail, excellent listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, secure communication platforms, and basic computer proficiency is typically required. Integrity, discretion, and strong written communication are crucial for handling sensitive information and reporting accurately. These skills are essential to ensure compliance with regulations, maintain confidentiality, and support the safety and security of correctional facilities.

What are some common challenges faced by remote inmate call monitoring professionals, and how can they be managed?

Remote inmate call monitoring professionals often encounter challenges such as maintaining focus during long periods of audio review and handling exposure to sensitive or distressing conversations. Effective time management, taking regular breaks, and utilizing noise-cancelling headphones can help improve concentration and reduce fatigue. Additionally, adhering to strict confidentiality protocols and having access to support resources for emotional well-being are important for managing the unique demands of this role.

What is a From Home Inmate Call Monitoring job?

A From Home Inmate Call Monitoring job involves remotely listening to and reviewing phone calls made by inmates in correctional facilities. The primary responsibility is to ensure that inmates are not engaging in illegal activities, planning escapes, or violating facility rules during their calls. Monitors are expected to flag suspicious conversations, create detailed reports, and sometimes transcribe calls for further investigation. This role typically requires strong attention to detail, confidentiality, and the ability to follow legal and ethical guidelines. Working from home provides flexibility but also demands a secure and distraction-free work environment.

What jobs make $3,000 a month without a degree?

In the context of from home inmate call monitoring, roles such as remote call center agents or monitoring specialists can pay around $3,000 monthly with minimal formal education, often requiring strong communication skills and familiarity with call monitoring software. Other remote jobs like virtual assistants or data entry clerks may also reach this income level, depending on experience and workload, but typically require specific skills or certifications. Overall, many remote customer service or administrative roles can offer this income without a degree, especially with experience and consistent hours.

What is the difference between From Home Inmate Call Monitoring vs From Home Call Center Representative?

AspectFrom Home Inmate Call MonitoringFrom Home Call Center Representative
Required CredentialsHigh school diploma or equivalent; training in monitoring softwareHigh school diploma; customer service training
Work EnvironmentRemote, monitoring calls for inmate safety and complianceRemote, handling customer inquiries and support
Industry UsageCorrectional facilities, inmate communication servicesVarious industries including retail, tech, and services
Common Search/Comparison IntentMonitoring inmate calls from homeProviding customer support remotely

From Home Inmate Call Monitoring involves overseeing inmate calls for security and compliance, typically within correctional services. In contrast, From Home Call Center Representatives handle customer inquiries across various industries. Both roles require strong communication skills and remote work setup, but they serve different industries and have distinct responsibilities.

What are the most commonly searched types of Inmate Call Monitoring jobs in Michigan? The most popular types of Inmate Call Monitoring jobs in Michigan are:
What are popular job titles related to From Home Inmate Call Monitoring jobs in Michigan? For From Home Inmate Call Monitoring jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching From Home Inmate Call Monitoring jobs in Michigan look for? The top searched job categories for From Home Inmate Call Monitoring jobs in Michigan are:
What cities in Michigan are hiring for From Home Inmate Call Monitoring jobs? Cities in Michigan with the most From Home Inmate Call Monitoring job openings:
From Home Inmate Call Monitoring jobs near you
Infographic showing various From Home Inmate Call Monitoring job openings in Michigan as of May 2026, with employment types broken down into 2% As Needed, 93% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution.

Call Center Representative (On-Site)

Edcor Data Services LLC

Troy, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Salary: $15.50 Hourly

Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time!


Summary:

Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits.

Essential Duties and Responsibilities: (Other duties may be assigned)

  • Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions.
  • Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information.
  • Maintains contact center database by entering call log notes and important call information.
  • Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA).

Skills/ Qualifications:

  • Customer Focus
  • Effective Communication
  • Effective Listener
  • Problem-Solving

Job Requirements:

  • High School Diploma or equivalent.
  • 1-4 years of customer service experience, preferably within a call center environment.
  • Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.)
  • Ability to remain flexible and adaptable in a fast-paced environment.


Pay / Location:

  • $15.50/hour + quarterly quality bonus, depending on experience
  • In office - Troy, Michigan