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Hourly Epic Help Desk Jobs in Indiana (NOW HIRING)

Unified Group Inc

Front Desk Receptionist

Chesterfield, IN · On-site

$12.25 - $15.75/hr

Company parties Plus, our Front Desk Receptionist earns competitive hourly pay that reflects ... Additionally, you'll help maintain office organization, complete accurate clerical documents ...

White Lodging

Front Desk Manager

West Lafayette, IN · On-site

$16.25 - $21.25/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Create proactive hiring plans and assist in hourly interviews. * Provide the highest quality of ...

White Lodging Careers

Front Desk Manager

West Lafayette, IN · On-site

$15.25 - $19.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Create proactive hiring plans and assist in hourly interviews. * Provide the highest quality of ...

White Lodging Careers

Front Desk Manager

West Lafayette, IN · On-site

$16.25 - $21.25/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Create proactive hiring plans and assist in hourly interviews. * Provide the highest quality of ...

Ivy Hospitality

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Ivy Hospitality

Front Desk Agent

Kokomo, IN · On-site

$13 - $16.25/hr

Pay range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Courtyard Kokomo

Front Desk Agent

Kokomo, IN · On-site

$12.50 - $15.75/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn - Lafayette, IN

Front Desk Agent

Lafayette, IN

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn - Lafayette, IN

Front Desk Agent

Lafayette, IN

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn - Lafayette, IN

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn - Lafayette, IN

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

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Hourly Epic Help Desk information

What is the difference between Hourly Epic Help Desk vs Hourly Epic Support Specialist?

AspectHourly Epic Help DeskHourly Epic Support Specialist
CertificationsEpic certifications, help desk certificationsEpic certifications, technical support certifications
Work EnvironmentHelp desk, support center, healthcare ITSupport teams, healthcare IT departments
Employer & IndustryHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support firms

Both roles require Epic certifications and focus on supporting healthcare IT systems. The Hourly Epic Help Desk primarily handles user issues and troubleshooting at the help desk level, while the Hourly Epic Support Specialist may provide more in-depth technical support and system troubleshooting. Both roles are essential in healthcare IT environments, but the Help Desk role is more customer-facing and reactive, whereas the Support Specialist may handle complex technical problems.

What are the key skills and qualifications needed to thrive as an hourly Epic Help Desk professional?

To thrive as an Hourly Epic Help Desk professional, you need a solid understanding of Epic EHR systems, healthcare IT processes, and troubleshooting methodologies, often supported by experience in healthcare environments or relevant certifications. Familiarity with Epic modules, ticketing systems like ServiceNow, and remote support tools is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving complex issues. These skills ensure prompt and accurate user support, minimize system downtime, and maintain the smooth operation of critical healthcare technology.

What are some common challenges faced by hourly Epic Help Desk staff and how can they be effectively managed?

Hourly Epic Help Desk staff often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues, and clearly communicating solutions to users with varying technical backgrounds. Prioritizing tasks, maintaining up-to-date knowledge of Epic systems, and utilizing internal documentation can help address these challenges. Building strong collaboration with clinical and IT teams also ensures timely issue resolution and enhances the overall support experience.

What is an hourly Epic Help Desk?

An Hourly Epic Help Desk is a support service staffed by IT professionals who assist users with issues related to the Epic electronic health record (EHR) system on an hourly basis. These help desk specialists troubleshoot technical problems, answer user questions, and help ensure smooth operation of Epic software for healthcare providers. They may work remotely or onsite, and their support can cover a range of topics, including login issues, workflow guidance, and system errors. The 'hourly' designation typically means they are contracted or billed by the hour rather than salaried.
What are the most commonly searched types of Epic Help Desk jobs in Indiana? The most popular types of Epic Help Desk jobs in Indiana are:
What are popular job titles related to Hourly Epic Help Desk jobs in Indiana? For Hourly Epic Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hourly Epic Help Desk jobs in Indiana look for? The top searched job categories for Hourly Epic Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Hourly Epic Help Desk jobs? Cities in Indiana with the most Hourly Epic Help Desk job openings:
Hourly Epic Help Desk jobs near you
Infographic showing various Hourly Epic Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Front Desk Receptionist

Unified Group Inc

Chesterfield, IN • On-site

$12.25 - $15.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

The Front Desk Receptionist is often the first person people see or talk to when they visit/call a business, and they truly set the tone for the entire experience. It's an important role, which is why our team at Unified Group Services is looking for the right communicative, collaborative problem solver to join our Anderson, IN office full-time! If you think it could be you, keep reading to learn more.
WHAT'S IN IT FOR YOU?

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Education assistance
  • Employee assistance program
  • PTO
  • Growth opportunities
  • HSA/FSA
  • Life insurance
  • Short- and long-term disability coverage
  • Wellness programs
  • Sponsored health clinic
  • Company parties
Plus, our Front Desk Receptionist earns competitive hourly pay that reflects qualifications and experience!
HOW WE MAKE A DIFFERENCE
At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you-whether you're a customer or a team member-because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values-we live them, training every employee to uphold the principles that have guided us from the beginning. If you're looking to join a company where your work truly makes a difference, Unified Group Services is the place to be.
WHAT DO YOU NEED?
  • Experience managing a high volume of phone calls
  • Clear, effective, and professional communication skills
  • Time management skills for efficiently multitasking in a bustling office environment - a bonus!

AN AVERAGE DAY AS OUR FRONT DESK RECEPTIONIST
Standard office hours are 8:00 am to 5:00 pm, Monday through Friday.
When customers call or visit the office, you're the friendly person who warmly greets them and helps them out with whatever they need! Armed with a positive and upbeat attitude, you'll provide callers and visitors with exceptional customer service as well as support efficient clerical and administrative activities.
You'll handle a high volume of phone calls, answer callers' questions, and direct calls to the appropriate person or team. Additionally, you'll help maintain office organization, complete accurate clerical documents, properly process and distribute incoming mail, and handle additional tasks as assigned. You'll be at the heart of our daily operations, making a positive difference for customers and coworkers!
READY TO GET STARTED?
If you have a great attitude and a helpful spirit, we want you as our Front Desk Receptionist! Join our team by completing our short initial application today.
Must have the ability to pass a Background Check and Drug Screening.

Apply