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Hourly Epic Help Desk Jobs in Indiana (NOW HIRING)

White Lodging Careers

Front Desk Manager

West Lafayette, IN · On-site

$15.25 - $19.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Create proactive hiring plans and assist in hourly interviews. * Provide the highest quality of ...

Woodhouse Spas

Front Desk Key Holder

Carmel, IN · On-site

$25/hr

... and help train the next generation of hospitality talent, all while building toward a management ... hourly pay plus monthly performance bonuses • 5% retail commission with tiered bonus incentives ...

Medix

Front Desk Receptionist

Noblesville, IN · On-site

$16 - $22/hr

Experience with Epic systems preferred Skills * Proficiency in using scheduling software ... As an award-winning career partner, Medix is committed to helping talent find fulfilling and ...

Indiana State University

Computer Technician I

Terre Haute, IN · On-site

$17.25 - $23/hr

... Hourly Wage/Salary 12 Job Summary/Basic Function The Computer Tech I works in the Technology Support Center at a variety of duties. Areas of work include Help Desk, Front Desk, Software Repair, and ...

Woodhouse Spas

Front Desk Key Holder

Carmel, IN · On-site

$25/hr

... and help train the next generation of hospitality talent, all while building toward a management ... hourly pay plus monthly performance bonuses • 5% retail commission with tiered bonus incentives ...

Courtyard Kokomo

Front Desk Agent

Kokomo, IN · On-site

$13 - $16.25/hr

Pay range: [Enter hourly or salary range] based on experience and qualifications. Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay range: [Enter hourly or salary range] based on experience and qualifications. Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hilton Worldwide Holdings

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Courtyard Kokomo

Front Desk Agent

Kokomo, IN · On-site

$12.50 - $15.75/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Courtyard Kokomo

Front Desk Agent

Kokomo, IN · On-site

$13 - $16.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Courtyard Kokomo

Front Desk Agent

Kokomo, IN

$13 - $16.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Courtyard Kokomo

Front Desk Agent

Kokomo, IN · On-site

$12.50 - $15.75/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn - Lafayette, IN

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

Hampton Inn - Lafayette, IN

Front Desk Agent

Lafayette, IN · On-site

$13.75 - $17.25/hr

Pay Range: [Enter hourly or salary range] based on experience and qualifications Essential ... Be knowledgeable about the local area, hotel services, and amenities, providing helpful information ...

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All JobsHourly Epic Help Desk JobsHourly Epic Help Desk Jobs in Indiana

Hourly Epic Help Desk information

What is an hourly Epic Help Desk?

An Hourly Epic Help Desk is a support service staffed by IT professionals who assist users with issues related to the Epic electronic health record (EHR) system on an hourly basis. These help desk specialists troubleshoot technical problems, answer user questions, and help ensure smooth operation of Epic software for healthcare providers. They may work remotely or onsite, and their support can cover a range of topics, including login issues, workflow guidance, and system errors. The 'hourly' designation typically means they are contracted or billed by the hour rather than salaried.

What are the key skills and qualifications needed to thrive as an hourly Epic Help Desk professional?

To thrive as an Hourly Epic Help Desk professional, you need a solid understanding of Epic EHR systems, healthcare IT processes, and troubleshooting methodologies, often supported by experience in healthcare environments or relevant certifications. Familiarity with Epic modules, ticketing systems like ServiceNow, and remote support tools is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving complex issues. These skills ensure prompt and accurate user support, minimize system downtime, and maintain the smooth operation of critical healthcare technology.

What are some common challenges faced by hourly Epic Help Desk staff and how can they be effectively managed?

Hourly Epic Help Desk staff often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues, and clearly communicating solutions to users with varying technical backgrounds. Prioritizing tasks, maintaining up-to-date knowledge of Epic systems, and utilizing internal documentation can help address these challenges. Building strong collaboration with clinical and IT teams also ensures timely issue resolution and enhances the overall support experience.

What is the difference between Hourly Epic Help Desk vs Hourly Epic Support Specialist?

AspectHourly Epic Help DeskHourly Epic Support Specialist
CertificationsEpic certifications, help desk certificationsEpic certifications, technical support certifications
Work EnvironmentHelp desk, support center, healthcare ITSupport teams, healthcare IT departments
Employer & IndustryHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support firms

Both roles require Epic certifications and focus on supporting healthcare IT systems. The Hourly Epic Help Desk primarily handles user issues and troubleshooting at the help desk level, while the Hourly Epic Support Specialist may provide more in-depth technical support and system troubleshooting. Both roles are essential in healthcare IT environments, but the Help Desk role is more customer-facing and reactive, whereas the Support Specialist may handle complex technical problems.

Is an hourly epic help desk a stressful job?

An hourly Epic Help Desk role can be stressful at times due to the need to troubleshoot technical issues quickly and communicate effectively with users. The job often requires strong problem-solving skills, patience, and the ability to handle multiple support requests, which can contribute to workplace stress depending on workload and support environment.

What are the most commonly searched types of Epic Help Desk jobs in Indiana?

The most popular types of Epic Help Desk jobs in Indiana are:

What are popular job titles related to Hourly Epic Help Desk jobs in Indiana?

For Hourly Epic Help Desk jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Hourly Epic Help Desk jobs in Indiana look for?

The top searched job categories for Hourly Epic Help Desk jobs in Indiana are:

What cities in Indiana are hiring for Hourly Epic Help Desk jobs?

Cities in Indiana with the most Hourly Epic Help Desk job openings:

Hourly Epic Help Desk jobs near you
Infographic showing various Hourly Epic Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Front Desk Manager

White Lodging Careers

West Lafayette, IN • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 109 rated hotels

Job description

Description
Position Information
Location: Union Club Hotel at Purdue
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
What You'll Do
  • The Front Desk Manager will carry out all daily shift operations of the Front Office department.
  • Provide leadership, training, and shift flow management while coaching front desk agents and supervisors.
  • Create proactive hiring plans and assist in hourly interviews.
  • Provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment.
  • Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more.

What You'll Bring
  • Prior leadership or supervisory experience; experience with a specific brand hotel or upscale property is a plus.
  • A passion for service with a positive, can-do attitude.
  • A desire to develop and coach associates while creating an environment for your team to thrive.
  • Ability to creatively problem-solve, execute strategies, and deliver results.

What You Can Look Forward To
  • Medical, Dental, and Vision insurance (starting Day 1)
  • Paid Parental Leave
  • Vacation/Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Life Insurance and Disability Insurance
  • DailyPay option
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

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Benefits

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