Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
POSITION: IT Support Specialist FLSA STATUS: Non-exempt DEPARTMENT: Information Technology ... Ability to lift PC equipment and desktop printers if necessary. WORKING CONDITIONS Normal office ...
POSITION: IT Support Specialist FLSA STATUS: Non-exempt DEPARTMENT: Information Technology ... Ability to lift PC equipment and desktop printers if necessary. WORKING CONDITIONS Normal office ...
POSITION: IT Support Specialist FLSA STATUS: Non-exempt DEPARTMENT: Information Technology ... Ability to lift PC equipment and desktop printers if necessary. WORKING CONDITIONS Normal office ...
POSITION: IT Support Specialist FLSA STATUS: Non-exempt DEPARTMENT: Information Technology ... Ability to lift PC equipment and desktop printers if necessary. WORKING CONDITIONS Normal office ...
Technical Skills • Working knowledge of Windows operating systems and desktop environments. • ... support issues.
Technical Skills • Working knowledge of Windows operating systems and desktop environments. • ... support issues.
System Support Analyst 1
Baton Rouge, LA · On-site
Professional experience in the support of the LaMEDS implementation. * Professional experience in a help desk environment troubleshooting technical and non-technical issues. * Experience presenting ...
System Support Analyst 1
Baton Rouge, LA · On-site
Professional experience in the support of the LaMEDS implementation. * Professional experience in a help desk environment troubleshooting technical and non-technical issues. * Experience presenting ...
Professional experience in the support of the LaMEDS implementation. * Professional experience in a help desk environment troubleshooting technical and non-technical issues. * Experience presenting ...
Professional experience in the support of the LaMEDS implementation. * Professional experience in a help desk environment troubleshooting technical and non-technical issues. * Experience presenting ...
IT Integration Support
Baton Rouge, LA · On-site
$24 - $26/hr
Employee Assistance Program - confidential support for personal or professional challenges, at no cost * Extra Perks - optional plans for disability, hospital indemnity, health advocate program ...
IT Integration Support
Baton Rouge, LA · On-site
$24 - $26/hr
Employee Assistance Program - confidential support for personal or professional challenges, at no cost * Extra Perks - optional plans for disability, hospital indemnity, health advocate program ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Hourly Desktop Support information
See Baton Rouge, LA salary details
$13.39 - $15.05
1% of jobs
$15.05 - $16.70
5% of jobs
$16.70 - $18.36
15% of jobs
$18.69 is the 25th percentile. Wages below this are outliers.
$18.36 - $20.02
20% of jobs
The median wage is $20.85 / hr.
$20.02 - $21.68
18% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$21.68 - $23.33
17% of jobs
$23.33 - $24.99
9% of jobs
$24.99 - $26.65
6% of jobs
$26.65 - $28.31
5% of jobs
$28.31 - $29.96
2% of jobs
$29.96 - $31.62
1% of jobs
$13
$22
$31
How much do hourly desktop support jobs pay per hour?
What is the difference between Hourly Desktop Support vs Help Desk Technician?
| Aspect | Hourly Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, client locations, or remote | Help desk, call center, or remote |
| Employer & Industry Usage | IT service providers, corporate IT | IT support, corporate, or MSPs |
| Common Search & Comparison | Yes | Yes |
Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.
Part-time
Re-posted 12 days ago
Worldwide TechServices rating
4.9
Based on 6 frontline employees who took The Breakroom Quiz
215th of 223 rated it services
Job description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
- Provide customer support for designated equipment
- Answer client questions in a professional manner
- Accept and deliver all service calls assigned within the established service level agreement for each client
- Meet established customer service satisfaction criteria as outlined in established guidelines and policies
- Complete all administrative tasks associated with each call as documented in established policies and guidelines
- Complete real-time reporting of all calls as documented in established policies and guidelines
- Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
- Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
- Report all activity in an accurate and timely manner
- Understand all Safety policies and guidelines and work within the guidelines of policies daily
- Additional requirements may exist if offer of employment is extended
- Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
- Typically requires technical school certification or equivalent and 0-2 years of relevant experience
- Previous customer service experience is a plus
Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances, and occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What Worldwide TechServices employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951