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Hourly Customer Service Representative Jobs in Addison, IL

U-Haul

Customer Service Representative

Mundelein, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 1460 S Lake St, Mundelein, Illinois 60060 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Palatine, IL

$15 - $16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 1235 E Dundee Rd, Palatine, Illinois 60074 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $17.05 to $18.50 Hourly Location: 431 W Pershing Rd, Chicago, Illinois 60609 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Chicago, IL

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $17.05 to $18.50 Hourly Location: 1700 N Cicero Ave, Chicago, Illinois 60639 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Melrose Park, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 1975 W North Ave, Melrose Park, Illinois ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Hanover Park, IL · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $17.00 Hourly Location: 4N221 84th Ct, Hanover Park, Illinois 60133 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Bellwood, IL

$15.40 - $17.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $15.40 to $17.50 Hourly Location: 435 Mannheim Rd, Bellwood, Illinois 60104 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Burbank, IL

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $16.90 to $17.50 Hourly Location: 924 S Victory Bl, Burbank, California 91506 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Woodridge, IL

$15 - $16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 7300 Woodward Ave, Woodridge, Illinois 60517 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Woodridge, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 7300 Woodward Ave, Woodridge, Illinois 60517 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Des Plaines, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 1560 Mt Prospect Rd, Des Plaines, Illinois ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Bellwood, IL · On-site

$15.40 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $15.40 to $17.50 Hourly Location: 435 Mannheim Rd, Bellwood, Illinois 60104 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $17.05 to $18.50 Hourly Location: 4100 W Fullerton Ave, Chicago, Illinois 60639 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Hanover Park, IL · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $17.00 Hourly Location: 4N221 84th Ct, Hanover Park, Illinois 60133 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compensation Range: $17.05 to $18.50 Hourly Location: 4301 N Cicero Ave, Chicago, Illinois 60641 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Des Plaines, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $15.00 to $16.00 Hourly Location: 1560 Mt Prospect Rd, Des Plaines, Illinois ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Chicago, IL

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Compensation Range: $17.05 to $18.50 Hourly Location: 4301 N Cicero Ave, Chicago, Illinois 60641 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

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Showing results 21-40

All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Addison, IL

Hourly Customer Service Representative information

See Addison, IL salary details

$9

$18

$26

How much do hourly customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hourly customer service representative in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Addison, IL?

The most popular types of Customer Service Representative jobs in Addison, IL are:

What cities near Addison, IL are hiring for Hourly Customer Service Representative jobs?

Cities near Addison, IL with the most Hourly Customer Service Representative job openings:

Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Temp - Customer Service Rep (hourly)

Mauser Packaging Solutions

Addison, IL • On-site

$24.04/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Mauser Packaging Solutions rating

7.2

Company rating: 7.2 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

63rd of 120 rated packaging manufacturers

Job description

Responsibilities: 

  • Establish relationships with customers by communicating and resolving issues.
  • Responsible for order entry and/or maintenance for assigned accounts. 
  • Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
  • Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members.
  • Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
  • Reviews orders after shipment for billing accuracy and any quantity item errors.
  • Manages the issuing of credits, return authorizations and pallet returns.
  • Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
  • Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
  • Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
  • Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices  
  • Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
  • Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
  • Performs other duties as assigned.

Requirements:

  • Associate or bachelor's degree preferred but not required
  • Manufacturing experience strongly preferred
  • 1-3 years customer service experience required
  • Microsoft Office Suite - basic to above-average computer skills including Excel
  • CRM experience preferred
  • Ability to perform basic quantitative skills required,
  • Ability to work with all areas of the business including plant and sales personnel.
  • Professional verbal and written communication
  • Strong customer service advocacy and problem-solving skills

This position is a temporary assignment and the pay rate is $24.04.

Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

What Mauser Packaging Solutions employees say

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About Mauser Packaging Solutions

Sourced by ZipRecruiter

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints and chemicals.

Industry

Plastics and rubber products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Oak Brook, IL, US

Year founded

2018

Social media

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