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Hourly Amazon Connect Jobs (NOW HIRING)

Amazon

HR Business Partner

Lewisberry, PA · On-site

The HR Business Partner provides HR generalist support to a large population of hourly employees ... You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ...

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Neurologist - Hourly Locum

Seattle, WA · On-site

$184.12 - $262.23/hr

From managing follow‑up instructions and patient emails to helping connect patients with social ... Home to global innovators like Amazon, Microsoft, Boeing, and Starbucks, Seattle provides unmatched ...

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Neurologist - Hourly Locum

Seattle, WA

$162.57/hr

From managing follow‑up instructions and patient emails to helping connect patients with social ... Home to global innovators like Amazon, Microsoft, Boeing, and Starbucks, Seattle provides unmatched ...

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How much do hourly amazon connect jobs pay per year?

As of Jul 13, 2026, the average yearly pay for hourly amazon connect in the United States is $115,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $142,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced in an Hourly Amazon Connect role, and how can new hires overcome them?

In an Hourly Amazon Connect position, one common challenge is adapting to the fast-paced environment and managing multiple customer interactions efficiently. New hires may also need time to become comfortable with Amazon Connect's cloud-based contact center technology and consistently applying company protocols. To overcome these challenges, it's helpful to take advantage of training resources, seek feedback from more experienced team members, and actively participate in team meetings to stay informed about updates and best practices. Building strong communication skills and learning to prioritize tasks will also contribute to success in this role.

What is an Hourly Amazon Connect job?

An Hourly Amazon Connect job typically refers to a position where employees are paid by the hour to work with Amazon Connect, which is Amazon's cloud-based contact center service. These roles often involve tasks such as handling customer service calls, troubleshooting issues, or supporting the setup and management of Amazon Connect systems. Employees in these roles may work remotely or on-site, depending on the employer, and are usually required to have strong communication skills and familiarity with customer service tools. The hourly pay structure provides flexibility for both employers and employees, making it a popular choice for customer support and technical support roles.

What are the key skills and qualifications needed to thrive as an Hourly Amazon Connect Associate, and why are they important?

To thrive as an Hourly Amazon Connect Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with Amazon Connect's cloud-based contact center platform and basic computer applications is typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for managing customer inquiries effectively. These skills ensure efficient issue resolution and a positive customer experience in a fast-paced environment.

What is the difference between Hourly Amazon Connect vs Hourly Customer Service Representative?

AspectHourly Amazon ConnectHourly Customer Service Representative
Required CredentialsBasic computer skills, training on Amazon Connect platformHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote or call center setting, using Amazon Connect softwareCall centers, remote or in-office customer service roles
Industry UsageTechnology and cloud servicesRetail, telecom, finance, and various sectors
Common Search/ComparisonYesYes

Hourly Amazon Connect roles focus on operating cloud-based contact center software, requiring technical training on the platform. Customer Service Representatives handle customer inquiries across industries, often with similar communication skills but less technical platform knowledge. Both roles are essential in customer support, but Amazon Connect specialists typically have more platform-specific training.

More about Hourly Amazon Connect jobs
What cities are hiring for Hourly Amazon Connect jobs? Cities with the most Hourly Amazon Connect job openings:
What are the most commonly searched types of Amazon Connect jobs? The most popular types of Amazon Connect jobs are:
What states have the most Hourly Amazon Connect jobs? States with the most job openings for Hourly Amazon Connect jobs include:
What job categories do people searching Hourly Amazon Connect jobs look for? The top searched job categories for Hourly Amazon Connect jobs are:
Hourly Amazon Connect jobs near you
Infographic showing various Hourly Amazon Connect job openings in the United States as of July 2026, with employment types broken down into 6% Locum Tenens, 85% Full Time, 7% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $115,565 per year, or $55.6 per hour.

Business Development Specialist - Dallas

Lisinski Law Firm

Dallas, TX • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and "Changing as Many Lives as Possible."
About the Role
The Business Development role is the frontline revenue driver of Lisinski Law Firm's Business Development organization and a direct embodiment of the Firm's mission to change lives through access to justice. Every prospective client who schedules a consultation deserves to be met with professionalism, empathy, and confidence-guided by a skilled specialist who can help them make an informed decision about their legal future. This is a consultative sales role that blends compassion with accountability. The Business Development build trust, assess client needs, and clearly communicate the value of the Firm's services, recognizing that converted qualified clients is not transaction-it is the means by which the firm fulfills its purpose.
In addition to the hourly rate, this position is eligible for performance-based incentive compensation.
Your Key Contributions
  • Conduct one-on-one consultations - in person or over phone/video - with prospective clients, assess their immigration situation, match them to the right case type based on attorney-approved guidelines, and close the engagement with confidence and empathy.
  • Meet or exceed individual KPI targets including lead-to-client conversion rate, down payment collected, case value, and speed-to-sign.
  • Navigate pricing concerns, hesitation, and resistance with confidence and empathy using the firm's selling framework. Involve a manager for approved exceptions only.
  • Learn, memorize, and stay current on all case types offered by the firm based on attorney guidelines and training.
  • Follow up relentlessly. Maintain consistent, structured follow-up with all open leads - by phone, text, or email - to answer questions, address concerns, and move prospects toward a decision.
  • Walk clients through case pricing and available payment options with transparency and confidence. Obtain appropriate approval for manager specials or non-standard payment plans.
  • Manage the full consultation-to-conversion workflow: conduct the consultation, confirm eligibility, review pricing, collect an initial down payment (when applicable), schedule the sign-up appointment, and send the client contract.
  • Maintain accurate and timely records of all consultations, dispositions, and follow-up activities in the firm's CRM (Litify/Salesforce) and telephony platform (Amazon Connect).
  • Participate in weekly legal training with firm attorneys and all sales training and development programs. Continuously build knowledge of immigration case types, the sales framework, and consultative selling skills.
  • In every interaction, embody the firm's commitment to dignity, access, and empowerment.

What Makes You a Great Fit
  • High School diploma or equivalent experience
  • 1-3 years of demonstrated, quota-carrying consultative sales experience-in person, over the phone, or both
  • Bilingual (Spanish English) B2-C1 Required
  • Prior experience in legal intake, immigration services, financial services, insurance, or other consultative professional service sales strongly preferred
  • Action Oriented- Proactively drives each consultation toward a clear outcome by maintaining urgency, following up consistently, and taking ownership of moving qualified prospects to a decision.
  • Collaborates- Partners appropriately with managers and teammates for approved exceptions, training, and alignment without over-reliance on escalation.
  • Resourcefulness- Effectively uses available tools, training, guidelines, and follow-up channels to overcome client hesitation, resolve routine obstacles, and move qualified prospects toward a decision without unnecessary escalation.
  • Instills Trust- Builds credibility and rapport quickly by demonstrating empathy, transparency, and consistency in representing the Firm's mission and services.
  • Proficient with Microsoft Office Suite or related software.

Work Schedule
  • Tuesday to Saturday 8:30 am to 5:30 pm CST.

How You'll Benefit
Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best.
  • 401k Match
  • Medical, Dental, & Vision Insurance
  • Options for Health Savings Account or Flexible Spending Account
  • Dependent Care FSA
  • Basic Life Insurance
  • Voluntary Life & AD&D
  • Disability Insurance
  • Hospital Indemnity Insurance
  • Employee Assistance Program
  • Calm App Subscription
  • Paid Time Off

Our Firm
At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values
At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.
The pay range for this role is:
24 - 24 USD per hour (Dallas)

Apply