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Hotels Hiring information

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$8

$28

$66

How much do hotels hiring jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hotels hiring in the United States is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $34.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in hotel hiring roles, and why are they important?

To thrive in hotel hiring (hospitality recruitment) roles, you need a strong understanding of talent acquisition, HR best practices, and hospitality industry requirements, usually supported by a degree in human resources or hospitality management. Familiarity with applicant tracking systems (ATS), HRIS platforms, and recruitment marketing tools is typically required. Strong interpersonal skills, attention to detail, and cultural sensitivity help build relationships with candidates and internal hotel staff. These skills ensure the recruitment of qualified personnel who enhance guest satisfaction and contribute to the hotel's operational excellence.

What are some common challenges faced by new employees when starting a job at a hotel?

New employees in hotels often face challenges such as adapting to fast-paced environments, learning multiple roles or tasks quickly, and becoming familiar with hotel-specific systems and protocols. Interacting with guests from diverse backgrounds and handling unexpected situations, such as last-minute bookings or guest complaints, can also be demanding. However, hotels typically offer comprehensive training and supportive teams to help new hires acclimate and succeed in their roles.

What is the difference between Hotels Hiring vs Housekeeping Staff?

AspectHotels HiringHousekeeping Staff
Required CredentialsNone or basic hospitality certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentFront desk, customer service, administrative tasksCleaning, maintenance, guest room preparation
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Search & Comparison IntentLooking for hotel job openingsSearching for housekeeping positions

Hotels Hiring refers to the broader process of recruiting staff for various hotel roles, including front desk, management, and support positions. Housekeeping Staff specifically focuses on cleaning and maintaining guest rooms and hotel facilities. While both are essential in the hospitality industry, Hotels Hiring encompasses a wider range of roles, whereas Housekeeping Staff is specialized in cleaning services.

How can I get a job in a hotel?

To get a job in a hotel, you should search for openings on hotel career websites or job boards, prepare a resume highlighting customer service and communication skills, and apply directly to positions such as front desk agent, housekeeper, or concierge. Many hotels also require a high school diploma or equivalent and may prefer previous hospitality experience or relevant certifications. Networking within the industry can also improve your chances of securing a position.
More about Hotels Hiring jobs

What cities are hiring for Hotels Hiring jobs?

Cities with the most Hotels Hiring job openings:

What states have the most Hotels Hiring jobs?

States with the most job openings for Hotels Hiring jobs include:

What job categories do people searching Hotels Hiring jobs look for?

The top searched job categories for Hotels Hiring jobs are:

Hotels Hiring jobs near you
Infographic showing various Hotels Hiring job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,287 per year, or $28 per hour.

Hotel Director of Operations

The Crescent Hotels Group

Fairfax, VA • On-site

$117 - $143/hr

Other

Retirement

Posted 17 days ago

Job description

Description

Crescent Hotels & Resorts is hiring a Hotel Director of Operations to support one of our luxury, full-service properties in New York. The Hotel Director of Operations will play an instrumental role in building a service-driven team culture, elevating the guest experience, mentoring department leaders, and ensuring operational excellence across all front-of-house functions. This role is ideal for a dynamic luxury lifestyle hotel operator who aspires toward future Hotel Manager or General Manager leadership opportunities.

Crescent Hotels & Resorts is hiring a Hotel Director of Operations to support one of our luxury, full-service properties in New York. The Hotel Director of Operations will play an instrumental role in building a service-driven team culture, elevating the guest experience, mentoring department leaders, and ensuring operational excellence across all front-of-house functions. This role is ideal for a dynamic luxury lifestyle hotel operator who aspires toward future Hotel Manager or General Manager leadership opportunities.

This is an on-site position located in New York.

More than a traditional Rooms Division leadership role, this position serves as a key operational partner to the General Manager and a visible cultural leader for the property. The Hotel Director of Operations will play an instrumental role in building a service-driven team culture, elevating the guest experience, mentoring department leaders, and ensuring operational excellence across all front-of-house functions. This role is ideal for a dynamic luxury lifestyle hotel operator who aspires toward future Hotel Manager or General Manager leadership opportunities.

The ideal candidate brings a hands-on leadership style, exceptional emotional intelligence, a passion for authentic luxury hospitality, and an ownership mentality in shaping both the hotel’s operational philosophy and long-term reputation within the NY luxury market.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

  • Highly competitive annual salary starting at $130,000 based on experience
  • Operational incentive plan eligibility
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

  • Serve as a highly visible operational leader and ambassador of the guest experience, ensuring service delivery consistently reflects the hotel’s luxury positioning, personalized approach, and brand standards.
  • Partner closely with the General Manager in shaping the hotel’s operational identity, culture, service philosophy, and overall guest journey.
  • Foster a high-performing, engaged, and service-oriented culture through active leadership presence, mentorship, coaching, and development of department heads and frontline teams.
  • Lead and oversee all aspects of Front Office operations including Guest Services, Concierge, Housekeeping Services, Laundry, Telephone Operations, and related Rooms Division functions.
  • Champion authentic luxury hospitality by anticipating guest needs, resolving concerns with professionalism and empathy, and creating memorable experiences that drive guest loyalty and satisfaction.
  • Implement and manage the hotel’s quality assurance processes including service recovery, guest satisfaction initiatives, operational audits, and continuous improvement programs.
  • Analyze guest feedback, comment cards, online reputation metrics, and service trends to proactively identify opportunities for operational enhancement and team coaching.
  • Recruit, interview, hire, train, mentor, evaluate, and develop operational leaders and team members while maintaining open communication and accountability across departments.
  • Provide strategic operational oversight including labor management, forecasting, budgeting, expense control, inventory management, and productivity analysis.
  • Collaborate with department leaders to ensure operational consistency, financial performance, and adherence to luxury service standards.
  • Monitor hotel occupancy trends and operational demands to proactively adjust staffing and service strategies.
  • Lead operational response during high-pressure situations, guest escalations, and emergency scenarios with sound judgment, composure, and professionalism.
  • Review security logs and operational reports daily, partnering with department heads to implement service improvements and policy enhancements where necessary.
  • Plan, organize, chair, and actively participate in Executive Committee Meetings, Rooms Division Meetings, leadership meetings, and quality improvement initiatives.
  • Support pre-opening, repositioning, and brand evolution initiatives as applicable while helping establish long-term operational excellence and team culture.
  • Maintain flexibility and availability to support operational needs as required.
  • Perform other job-related duties as assigned.

REQUIRED SKILLS/ABILITIES:

  • Minimum 5 years of progressive luxury hotel operations experience within full-service or luxury hotels is required.
  • Minimum 3 years of senior Rooms Division or Operations leadership experience within a New York luxury hotel is required.
  • Previous leadership experience within a union hotel environment is preferred.
  • Demonstrated success building and leading high-performing operational teams within luxury hospitality environments.
  • Strong leadership presence with exceptional interpersonal, communication, and relationship-building skills.
  • Proven ability to mentor department leaders, drive accountability, and cultivate a positive service culture.
  • Strong financial acumen including budgeting, forecasting, labor management, and operational analysis.
  • Passion for personalized luxury hospitality, guest engagement, and operational excellence.
  • Ability to lead with professionalism, emotional intelligence, discretion, and adaptability in a fast-paced luxury environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts

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