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Hotelbeds Jobs (NOW HIRING)

Hotelbeds

Customer care agent

Orlando, FL · On-site

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

Hotelbeds

Customer care agent

Orlando, FL

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

Hotelbeds Group

Account Manager

New York, NY · On-site +1

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in ...

Hotelbeds Group

Customer care agent

Orlando, FL

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

DayBlink GPO LLC

Strategic Project Manager

Mclean, VA · On-site

We partner with leading global hospitality organizations and suppliers, including Leading Hotels of the World, IDeaS, Hotelbeds, Mews, OpenTable, PressReader... and more. Your Story You are a key ...

DayBlink GPO LLC

Strategic Project Manager

Mclean, VA · On-site +1

We partner with leading global hospitality organizations and suppliers, including Leading Hotels of the World, IDeaS, Hotelbeds, Mews, OpenTable, PressReader... and more. Your Story You are a key ...

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Customer care agent

Hotelbeds

Orlando, FL • On-site

$14.50 - $19.25/hr

Full-time

Posted 12 hours ago

Job description

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE
Hours: This department is open 24 hours, 7 days a week.
Must be able to work a flexible schedule to include weekends and holidays.
SUMMARY
The customer care agent will support the daily operation of the Client Relationship Center using already developed strong customer service skills to enhance and assist clients on vacation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • To offer a professional, courteous and friendly telephone manner at all times.
  • To effectively deal with any client issues/complaints including follow up and reporting.
  • To develop and maximize local product and destination knowledge.
  • To have strong communication skills to build strong relationships with internal and external suppliers.
  • To present a professional image at all times.

QUALIFICATIONS:
  • Bilingual Skills a must-Spanish and/or Portuguese
  • Strong organizational skills and the ability to handle multiple tasks effectively.
  • Computer literate with intermediate to advanced level of competency in MS Word, Excel and Outlook.
  • Strong communication and grammar skills.

EDUCATION and/or EXPERIENCE: High school diploma preferably with a minimum of one year reservations experience in the hospitality or travel industry.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence and emails (in languages specific) Ability to write professional correspondence, professionally and politely responding to all emails with the time restraints published by the department.

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