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Hotel Tester Jobs in Indiana (NOW HIRING)

Night Auditor

Rising Sun, IN · On-site

$14 - $18.75/hr

* Responsible for report reconciling hotel's report to cashier's reports. * Answer and assist with ... Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational ...

Night Auditor

Rising Sun, IN · On-site

$14 - $18.75/hr

* Responsible for report reconciling hotel's report to cashier's reports. * Answer and assist with ... Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational ...

... Testing and Treatment areas. Establishes insurance criteria and obtains patients' pertinent ... Perks - Instant Discounts & Exclusive Deals on hotels, food, clothing, etc. Join our team of health ...

Registration Rep

East Chicago, IN · On-site

$17.50 - $24.50/hr

... Testing and Treatment areas. Establishes insurance criteria and obtains patients' pertinent ... Perks - Instant Discounts & Exclusive Deals on hotels, food, clothing, etc. Join our team of health ...

Registration Rep

East Chicago, IN · On-site

$17.50 - $24.50/hr

... Testing and Treatment areas. Establishes insurance criteria and obtains patients' pertinent ... Perks - Instant Discounts & Exclusive Deals on hotels, food, clothing, etc. Join our team of health ...

Showing results 21-40

Hotel Tester information

See Indiana salary details

$10

$45

$66

How much do hotel tester jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hotel tester in Indiana is $45.24, according to ZipRecruiter salary data. Most workers in this role earn between $35.67 and $53.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel testers during property evaluations?

Hotel testers often encounter challenges such as maintaining objectivity while evaluating a variety of properties, adapting quickly to different service standards, and discreetly documenting their experiences without alerting staff. Additionally, they must balance detailed report writing with tight deadlines and frequent travel, which can be demanding. Successful hotel testers develop strong observational skills and adaptability to consistently deliver thorough, unbiased feedback.

What is the difference between Hotel Tester vs Hotel Quality Inspector?

AspectHotel Tester
CredentialsTypically no formal certifications required; experience in hospitality or customer service beneficial
Work EnvironmentTraveling to hotels, staying overnight, and providing feedback
Job FocusEvaluating guest experience, amenities, and service quality

Hotel Testers primarily focus on experiencing hotel services firsthand and providing feedback, often traveling to different locations. Hotel Quality Inspectors usually have more formal training or certifications and may conduct detailed evaluations or audits of hotel standards. While both roles aim to improve hotel quality, Hotel Testers emphasize personal experience, whereas Hotel Quality Inspectors focus on compliance and standards. Both roles are essential in the hospitality industry for maintaining high service levels.

What are the key skills and qualifications needed to thrive as a hotel tester, and why are they important?

To thrive as a Hotel Tester, you need a keen eye for detail, strong analytical skills, and experience or education in hospitality, tourism, or quality assurance. Familiarity with industry standards, review platforms, and tools for documenting findings—such as checklists and digital reporting systems—is typically required. Excellent communication, objectivity, and adaptability are crucial soft skills for providing actionable feedback and navigating diverse environments. These skills ensure accurate, unbiased evaluations that help hotels improve guest experiences and maintain high service standards.

What does a hotel tester do?

As a hotel tester, your duties are to rate and review your stay at a hotel. Typically, a hotel tester works anonymously so that the hotel does not know that you are assessing the quality of their facilities and amenities. Your responsibilities include booking a room, interacting with as many of the facility’s workers as possible, taking detailed notes about things such as room service and customer service, and assessing additional amenities, such as the hotel’s restaurants, gym, pool, and spa, and writing reports to provide feedback.

What is a hotel tester?

Hotel testers, also known as mystery guests or hotel inspectors, are individuals hired to evaluate hotel services and facilities anonymously. They stay at hotels, utilize amenities, and interact with staff to assess the quality of service, cleanliness, and adherence to standards. Their detailed reports help hotels identify strengths and areas for improvement, ensuring a high level of guest satisfaction. Hotel testers often work for travel companies, hotel chains, or specialized agencies, and their feedback can influence future policies and training.
What are popular job titles related to Hotel Tester jobs in Indiana? For Hotel Tester jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Hotel Tester job openings in Indiana as of August 2026, with employment types broken down into 6% As Needed, 82% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $94,099 per year, or $45.2 per hour.

$14 - $18.75/hr

Full-time

Re-posted 19 days ago


Job description

  • Responsible for report reconciling hotel’s report to cashier’s reports.
  • Answer and assist with calls to the Guest Services, PBX, and Front Desk areas.
  • Accurate reservations input into property reservations system (ACSC, SPIRIT, PMS).
  • Accurate checking in and checking out/posting of hotel’s guests.
  • Responsible for the daily maximization and occupancy rate goals.
  • Provide superior service to all customers.
  • Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries.
  • Add/update patron information in ACSC (e.g. address, phone number, etc.).
  • Responsible for accurate data entry into all hotel and casino systems.
  • Complete daily reports and checklists as determined by the manager.
  • Notifies the GSC/Hotel Supervisor of any inventory shortages with room blocks or event blocks.
  • Assist in baggage and coat check customer service.
  • Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
  • Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions: 

  • Perform miscellaneous duties as assigned.
  • Responsible for knowledge and proper use of office equipment.
  • Must maintain complete knowledge of departmental policies, procedures and service standards.

POSITION TITLE:  Night Auditor

Job Qualifications:

  • Experience Required: Previous computer experience preferred.
  • Education Required: High school diploma or equivalent.  Knowledge of hotel and casino systems preferred.
  • Skills, Knowledge and/or Abilities Required: Good customer service skills.  Have outstanding verbal and written communication skills.  Ability to communicate clearly and accurately with all external and internal customers.  Must be detail oriented and able to handle several tasks concurrently.  Have strong math skills.  Must be able to work any shift including weekends, evenings and holidays.
  • Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License – Level 2.

Other Specialized Requirements:  None.