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Hotel Operations Manager Jobs in Springfield, IL

Choice Hotels

Front Desk Supervisor

Springfield, IL

$18 - $20/hr

We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Springfield, IL

Hotel Operations Manager information

See Springfield, IL salary details

$29.7K

$54.6K

$92.2K

How much do hotel operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for hotel operations manager in Springfield, IL is $54,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $62,900.00 per year, depending on experience, location, and employer.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a Hotel Operations Manager do?

A Hotel Operations Manager is responsible for overseeing the daily operations of a hotel to ensure guests have a positive experience. Their duties include managing staff, coordinating housekeeping, handling guest complaints, monitoring budgets, and ensuring compliance with health and safety regulations. They work closely with different departments such as front desk, maintenance, and food service to maintain high standards throughout the property. Ultimately, their goal is to maximize guest satisfaction and hotel profitability.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What are popular job titles related to Hotel Operations Manager jobs in Springfield, IL? For Hotel Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Springfield, IL look for? The top searched job categories for Hotel Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Hotel Operations Manager jobs? Cities near Springfield, IL with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,554 per year, or $26.2 per hour.
Housekeeping

Housekeeping

Driftwood Hospitality Management

Springfield, IL • On-site

$16 - $16.50/hr

Other

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
  • Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
  • Accurately marks clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES
  • Bend and reach to dust, clean and make beds and bathroom
  • Stand and walk for varying lengths of time, often long periods.
  • Talk to many different kinds of people to give information, answer questions and provide required services.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork.
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS
  • Lifting fifty (50) pounds maximum.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits
  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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