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Hotel Operations Manager Jobs in Springfield, IL

Houseperson

Springfield, IL · On-site

$14.25 - $17.50/hr

Participate in daily hotel operations meetings and contribute to the overall hotel strategy. * Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall ...

Houseperson

Springfield, IL · On-site

$14.25 - $17.50/hr

Participate in daily hotel operations meetings and contribute to the overall hotel strategy. * Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall ...

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Hotel Operations Manager information

See Springfield, IL salary details

$29.7K

$54.6K

$92.2K

How much do hotel operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for hotel operations manager in Springfield, IL is $54,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $62,900.00 per year, depending on experience, location, and employer.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a Hotel Operations Manager do?

A Hotel Operations Manager is responsible for overseeing the daily operations of a hotel to ensure guests have a positive experience. Their duties include managing staff, coordinating housekeeping, handling guest complaints, monitoring budgets, and ensuring compliance with health and safety regulations. They work closely with different departments such as front desk, maintenance, and food service to maintain high standards throughout the property. Ultimately, their goal is to maximize guest satisfaction and hotel profitability.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
What are popular job titles related to Hotel Operations Manager jobs in Springfield, IL? For Hotel Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Springfield, IL look for? The top searched job categories for Hotel Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Hotel Operations Manager jobs? Cities near Springfield, IL with the most Hotel Operations Manager job openings:
Infographic showing various Hotel Operations Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,554 per year, or $26.2 per hour.

Hotel General Manager

Comfort Suites Springfield

Springfield, IL • On-site

$65K - $75K/yr

Other

Posted 19 days ago


Job description

Hotel General Manager

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.

Compensation Pay: $65,000 to $75,000 Salary 

Key Responsibilities:

  • Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
  • Lead marketing and advertising efforts to drive occupancy and revenue.
  • Develop and maintain positive relationships within the local community.
  • Manage inventory, record-keeping, and ensure budgeted cost controls.
  • Hire, train, and motivate employees while fostering teamwork and growth.
  • Handle guest, employee, and property issues professionally.
  • Be available for on-call responsibilities and emergency coverage.
  • Maintain compliance with federal, state, and local regulations.
  • Ensure all required reports on revenue, expenses, and operations are submitted timely.

Essential Skills & Qualifications:

  • Previous experience as a General Manager or Assistant General Manager.
  • Ability to lead, delegate, and resolve conflicts professionally.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal supervision.
  • Professional demeanor with excellent guest service skills.
  • Must meet property grooming standards.
  • Willingness to work all shifts as needed, including weekends and holidays.