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Hotel Operations Manager Jobs in Milan, IL (NOW HIRING)

Holiday Inn

Hotel Sales Coordinator

Rock Island, IL · On-site

$18 - $24.50/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Assists hotel sales ... Manager and/or Director of Operations. * Makes up sales kits and client gifts and sends out thank ...

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Hotel Operations Manager information

See Milan, IL salary details

$28.7K

$52.6K

$88.9K

How much do hotel operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for hotel operations manager in Milan, IL is $52,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $60,700.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What cities near Milan, IL are hiring for Hotel Operations Manager jobs? Cities near Milan, IL with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Milan, IL as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,590 per year, or $25.3 per hour.

Hotel General Manager (GM)

Holiday Inn Express Moline

Moline, IL • On-site

$60K - $90K/yr

Full-time

Re-posted 12 days ago

Job description

Frontier Hospitality Group is a Midwest-based hotel management company with eight properties across Illinois and Iowa. We are seeking a driven and experienced General Manager to lead our Holiday Inn Express - Moline, IL property.

In this role, you will own the full operation - from financial performance and revenue strategy to team development and guest satisfaction. If you're a hospitality leader who thrives on accountability and loves building high-performing teams, we want to hear from you.

Key Responsibilities:

  • Lead day-to-day hotel operations - managing personnel, assets, and responding to any challenges that arise on property.
  • Champion a guest-first culture - monitor Medallia scores, respond to feedback, and enforce FHG service standards.
  • Drive revenue performance through strategic rate management, pricing, and room allocation to maximize occupancy.
  • Directly supervise and develop all Department Managers; set annual objectives and evaluate performance against goals.
  • Collaborate with the Sales Team on long-range marketing strategy and actively manage top accounts.
  • Maintain all property inspections, licenses, certifications, and ensure full compliance with local, state, and federal regulations.
  • Participate in strategic planning with the FHG Corporate office and contribute to the annual business plan.
  • Enforce internal accounting controls and ensure accurate financial reporting.
  • Oversee hiring, onboarding, performance management, and ongoing training for all management and line-level staff.
  • Maintain brand standards compliance and represent the hotel in the local business community.
Qualifications & Requirements:
  • 5+ years of hotel management experience (degree in Hospitality or Business preferred)
  • Proven ability to supervise, coach, and motivate teams of up to 50 employees
  • Flexible availability including nights, weekends, and on call for emergencies
  • Excellent analytical, organizational, and problem-solving skills
  • Must be able to understand mathematical concepts, including basic math, budgeting, profit/loss concepts, percentages, and variances.
  • Valid driver's license with ability to be insured by the company
  • Proficiency with Microsoft Office and brand-specific hotel management platforms
Ready to Lead?

Join a company that values its people, its guests, and the communities where we operate. Apply today and take the next step in your hospitality career.

Address: 2100 69th Ave, Moline, IL 61265

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.