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Hotel Operations Manager Jobs in Milan, IL (NOW HIRING)

Peachtree Hospitality Management

Room Attendant

Muscatine, IA · On-site

$13.25 - $16.50/hr

The Room Attendant will be responsible for the daily ownership and operational execution of the ... Clean and arrange guest rooms to hotel standards for guest arrival * Clean and maintain common ...

Peachtree Hospitality Management

Room Attendant

Muscatine, IA · On-site

$13.25 - $16.50/hr

The Room Attendant will be responsible for the daily ownership and operational execution of the ... Clean and arrange guest rooms to hotel standards for guest arrival * Clean and maintain common ...

Holiday Inn

Banquet Service Manager

Rock Island, IL

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Plans for and coordinates ... Develops and implements training goals and objectives in regards to operations. * Participates in ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Milan, IL

Hotel Operations Manager information

See Milan, IL salary details

$28.7K

$52.6K

$88.9K

How much do hotel operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for hotel operations manager in Milan, IL is $52,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $60,700.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What cities near Milan, IL are hiring for Hotel Operations Manager jobs? Cities near Milan, IL with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Milan, IL as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,590 per year, or $25.3 per hour.

Task Force Sales Coordinator

Stoney Creek Hospitality Corporation

Moline, IL • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Task Force Sales Coordinator – Meetings & Events

Embergrove Hospitality
Full-Time | Travel Required

About Embergrove Hospitality

At Embergrove Hospitality, we deliver exceptional guest experiences through strong leadership, operational excellence, and performance-driven strategies. As a growing hospitality management company, we support a diverse portfolio of branded and independent hotels nationwide.

We are seeking a detail-oriented and highly organized Task Force Sales Coordinator – Meetings & Events to support properties during leadership transitions, high-demand periods, new openings, and operational realignments.

Position Overview

The Task Force Sales Coordinator provides temporary on-site and remote sales support across multiple hotel properties, with a primary focus on coordinating meetings, events, and group business. This role ensures seamless execution from initial inquiry through post-event follow-up while maintaining brand standards and delivering exceptional client service.

The ideal candidate thrives in fast-paced environments, enjoys travel, and excels at organization, communication, and multi-property support.

Key ResponsibilitiesMeetings & Events Coordination
  • Manage group and event inquiries from prospecting through contract execution.
  • Prepare proposals, contracts, banquet event orders (BEOs), and group resumes.
  • Coordinate all meeting logistics including room blocks, catering details, AV needs, and event timelines.
  • Serve as liaison between clients and hotel departments (Operations, F&B, Front Office, Revenue Management).
  • Conduct site tours and assist with client presentations as needed.
  • Ensure accurate event detailing and communication to operations teams.
  • Participate in pre-convention and pre-event meetings.
Sales & Administrative Support
  • Support Directors of Sales and Sales Managers with lead follow-up and account management.
  • Enter and maintain accurate data in CRM systems (Delphi, CI/TY, or brand systems).
  • Assist with RFP responses and brand lead systems (Cvent, Lanyon, etc.).
  • Track group pickup, rooming lists, and manage billing coordination.
  • Maintain organized sales files and documentation.
  • Support new hotel openings, transitions, or temporary staffing gaps.
Performance & Reporting
  • Monitor group pace, production reports, and booking trends.
  • Assist with monthly sales reporting and forecasting.
  • Identify opportunities to maximize group revenue and upsell services.
Qualifications
  • Minimum 2–3 years of hotel sales or event coordination experience.
  • Strong knowledge of meetings, group room blocks, and banquet operations.
  • Experience with major hotel brands preferred (Marriott, Hilton, Hyatt, IHG, etc.).
  • Proficiency in CRM systems and hotel PMS systems.
  • Exceptional organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to travel up to 50–75% as needed.
  • Flexible schedule, including occasional evenings or weekends for site visits or events.
Core Competencies
  • Client-focused mindset
  • Strong multitasking ability
  • Revenue awareness
  • Cross-functional collaboration
  • Adaptability in changing environments
  • Professional presentation and communication
What We Offer
  • Competitive salary
  • Travel accommodations and expense reimbursement
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Growth opportunities within a rapidly expanding hospitality portfolio
Join Embergrove Hospitality

If you are a hospitality sales professional who excels in meetings and events coordination and enjoys supporting multiple dynamic hotel environments, we invite you to apply and grow with Embergrove Hospitality.

Embergrove Hospitality is proud to be an Equal Opportunity Employer.

Apply