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Hotel Operations Manager Jobs in Silver Spring, MD

Marriott

Night Auditor & Hotel Operations

Bethesda, MD

$16 - $21.25/hr

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain ...

Marriott

Night Auditor & Hotel Operations

Oxon Hill, MD · On-site

$15.25 - $20.25/hr

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain ...

Plazahotelelpaso

Operations Supervisor

Washington, DC · On-site

$52 - $72/hr

Operations Supervisor Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. Your Growth Path Front Office Manager - Assistant ...

HHM Hospitality

Operations Supervisor

Washington, DC · On-site

$52 - $76/hr

Operations Supervisor Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. Your Growth Path Front Office Manager - Assistant ...

Marriott

Rooms Operations Manager

Washington, DC · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the ...

Marriott

Rooms Operations Manager

Baltimore, MD · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the ...

Marriott

Assistant Room Operations Manager

Adelphi, MD · On-site

... of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

Marriott

Assistant Room Operations Manager

Adelphi, MD · On-site

... of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Silver Spring, MD

Hotel Operations Manager information

See Silver Spring, MD salary details

$31K

$56.9K

$96.1K

How much do hotel operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for hotel operations manager in Silver Spring, MD is $56,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
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Cities near Silver Spring, MD with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,903 per year, or $27.4 per hour.

Night Auditor & Hotel Operations

Marriott International

Silver Spring, MD • On-site

$20.53/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Complete end-of-day activities such as posting charges, running night audit backup, and rolling the date.

  • Process all guest payments, adjustments, and miscellaneous charges, and handle guest check-ins and room assignments.

  • Operate the telephone switchboard, assist with wake-up calls, and manage room key activation or reissuance.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description


POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
About the Team
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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