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Hotel Operations Manager Jobs in Silver Spring, MD

Hampton Inn Waldorf

Hotel Manager

Waldorf, MD · On-site

$60 - $80/hr

By coordinating with the Operations Manager and department heads, you will drive the hotel's market position and reputation to new heights. Key Responsibilities * Operational Leadership: Ensure ...

Hampton Inn Waldorf

Hotel Manager

Waldorf, MD · On-site

Canza Management is the operational arm and property management subsidiary of TLTsolutions, responsible for overseeing and optimizing the performance of our portfolio of premium-branded hotel ...

AC Hotel Bethesda

Operations Manager

Bethesda, MD · On-site

Coach and support hotel team to effectively manage wages and controllable expenses. Strives to ... Pulls together resources to resolve guest and operational issues and impact results * Is highly ...

Crescent

Hotel Manager | New York

Fairfax, VA · On-site

$135K/yr

The Hotel Manager is responsible for overseeing the daily hotel operations with a strong focus on guest satisfaction, associate development, service quality, and operational efficiency. This role ...

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Hotel Operations Manager information

See Silver Spring, MD salary details

$31K

$56.9K

$96.1K

How much do hotel operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for hotel operations manager in Silver Spring, MD is $56,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
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Cities near Silver Spring, MD with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,903 per year, or $27.4 per hour.

Hotel Manager

Hampton Inn Waldorf

Waldorf, MD • On-site

$60 - $80/hr

Other

PTO

Re-posted 14 days ago

Job description

Hotel Manager

As the Hotel Manager, your mission is to lead with vision and inspire excellence across all facets of the hotel's operations. You will be dedicated to crafting unforgettable guest experiences by fostering a culture of service excellence, operational efficiency, and quality. Reporting to the General Manager, you will align the hotel’s objectives with broader corporate goals, ensuring smooth operational performance, high guest satisfaction, and financial success. By coordinating with the Operations Manager and department heads, you will drive the hotel’s market position and reputation to new heights.

Key Responsibilities
  • Operational Leadership: Ensure seamless daily operations, maintaining high standards of efficiency and exceptional guest experiences.
  • Guest Experience Enhancement: Lead efforts to continuously improve guest satisfaction by reviewing service delivery, addressing guest feedback, and implementing new service initiatives. Ensure any guest‑related issues are handled promptly and effectively.
  • Strategic Management: Meet regularly with the General Manager to ensure that the hotel’s operational strategies align with broader corporate goals and initiatives. Engage with key stakeholders to drive the hotel’s performance in line with market trends.
  • Departmental Coordination: Conduct synchronization meetings with department heads and the Operations Manager to foster strong collaboration and consistency between departments to achieve high standards of service delivery.
  • Communication & Reporting: Provide daily briefs to the General Manager on key operational, financial, and guest-related matters. Compile and present operational and financial reports to the GM for review, offering insights on performance trends and potential areas for improvement.
  • Budget Management: Prepare initial budget proposals and review them with the General Manager before final approval. Monitor operational and financial performance to ensure adherence to the budget and maximize profitability.
  • Sales & Marketing: Work with the Sales and Marketing Manager to develop and adjust strategies aimed at maximizing revenue, occupancy, and overall property performance.
  • Strategic Planning: Assist the General Manager and TLTsolutions’ executive leadership in broader strategic planning sessions, providing insights and operational data to influence long‑term planning and business strategies.
  • Leadership Development: Coordinate with the General Manager on leadership training programs for hotel management, including succession planning to ensure continued growth and operational stability.
What We're Looking For
  • Visionary Leadership: Proven ability to lead and inspire teams in a hotel environment, driving operational efficiency and guest satisfaction.
  • Strategic Mindset: Strong business acumen with experience in aligning operational strategies with broader corporate objectives.
  • Guest‑Centric Focus: Passion for delivering exceptional guest experiences, with a proactive approach to addressing guest feedback and service improvement.
  • Financial Acumen: Experience in managing budgets, financial reporting, and ensuring operational compliance with local regulations.
Benefits
  • Competitive Pay: We offer a competitive hourly rate that reflects your skills, experience, and contributions to our success.
  • Discounted Hotel Rates: Enjoy discounted rates at our partner hotel brands, making personal travel more affordable and enjoyable.
  • PTO and Holiday Benefits: Full‑time employees enjoy 1 week of paid time off, plus a floating holiday if they work on any of our 8 core holidays. Part‑time employees receive 1.5× their hourly rate for holiday pay, ensuring everyone is rewarded for their dedication during the holidays.

TLTsolutions is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive work environment that values and celebrates all team members’ unique backgrounds, perspectives, and talents. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or other protected characteristics.

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