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Hotel Operation Manager Jobs in Silver Spring, MD

Hampton Inn Waldorf

Hotel Manager

Waldorf, MD · On-site

$60 - $80/hr

By coordinating with the Operations Manager and department heads, you will drive the hotel's market position and reputation to new heights. Key Responsibilities * Operational Leadership: Ensure ...

Hampton Inn Waldorf

Hotel Manager

Waldorf, MD · On-site

Canza Management is the operational arm and property management subsidiary of TLTsolutions, responsible for overseeing and optimizing the performance of our portfolio of premium-branded hotel ...

Crescent

Hotel Manager | New York

Fairfax, VA · On-site

$135K/yr

The Hotel Manager is responsible for overseeing the daily hotel operations with a strong focus on guest satisfaction, associate development, service quality, and operational efficiency. This role ...

Host Hotels & Resorts

Manager, Hotel Reporting

Bethesda, MD · On-site

$148K/yr

Identify, research, and resolve accounting and reporting issues in coordination with hotel operations, asset management, finance, tax, legal, and other internal departments. * Prepare and review ad ...

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All JobsHotel Operation JobsHotel Operation Manager JobsHotel Operation Manager Jobs in Silver Spring, MD

Hotel Operation Manager information

See Silver Spring, MD salary details

$31K

$56.9K

$96.1K

How much do hotel operation manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for hotel operation manager in Silver Spring, MD is $56,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a hotel operation manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a hotel operation manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.

What are some common challenges faced by hotel operation managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

What are popular job titles related to Hotel Operation Manager jobs in Silver Spring, MD?

For Hotel Operation Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Hotel Operation Manager jobs in Silver Spring, MD look for?

The top searched job categories for Hotel Operation Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Hotel Operation Manager jobs?

Cities near Silver Spring, MD with the most Hotel Operation Manager job openings:

Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,903 per year, or $27.4 per hour.

Hotel Manager

Hampton Inn Waldorf

Waldorf, MD • On-site

$60 - $80/hr

Other

PTO

Re-posted 16 days ago

Job description

Hotel Manager

As the Hotel Manager, your mission is to lead with vision and inspire excellence across all facets of the hotel's operations. You will be dedicated to crafting unforgettable guest experiences by fostering a culture of service excellence, operational efficiency, and quality. Reporting to the General Manager, you will align the hotel’s objectives with broader corporate goals, ensuring smooth operational performance, high guest satisfaction, and financial success. By coordinating with the Operations Manager and department heads, you will drive the hotel’s market position and reputation to new heights.

Key Responsibilities
  • Operational Leadership: Ensure seamless daily operations, maintaining high standards of efficiency and exceptional guest experiences.
  • Guest Experience Enhancement: Lead efforts to continuously improve guest satisfaction by reviewing service delivery, addressing guest feedback, and implementing new service initiatives. Ensure any guest‑related issues are handled promptly and effectively.
  • Strategic Management: Meet regularly with the General Manager to ensure that the hotel’s operational strategies align with broader corporate goals and initiatives. Engage with key stakeholders to drive the hotel’s performance in line with market trends.
  • Departmental Coordination: Conduct synchronization meetings with department heads and the Operations Manager to foster strong collaboration and consistency between departments to achieve high standards of service delivery.
  • Communication & Reporting: Provide daily briefs to the General Manager on key operational, financial, and guest-related matters. Compile and present operational and financial reports to the GM for review, offering insights on performance trends and potential areas for improvement.
  • Budget Management: Prepare initial budget proposals and review them with the General Manager before final approval. Monitor operational and financial performance to ensure adherence to the budget and maximize profitability.
  • Sales & Marketing: Work with the Sales and Marketing Manager to develop and adjust strategies aimed at maximizing revenue, occupancy, and overall property performance.
  • Strategic Planning: Assist the General Manager and TLTsolutions’ executive leadership in broader strategic planning sessions, providing insights and operational data to influence long‑term planning and business strategies.
  • Leadership Development: Coordinate with the General Manager on leadership training programs for hotel management, including succession planning to ensure continued growth and operational stability.
What We're Looking For
  • Visionary Leadership: Proven ability to lead and inspire teams in a hotel environment, driving operational efficiency and guest satisfaction.
  • Strategic Mindset: Strong business acumen with experience in aligning operational strategies with broader corporate objectives.
  • Guest‑Centric Focus: Passion for delivering exceptional guest experiences, with a proactive approach to addressing guest feedback and service improvement.
  • Financial Acumen: Experience in managing budgets, financial reporting, and ensuring operational compliance with local regulations.
Benefits
  • Competitive Pay: We offer a competitive hourly rate that reflects your skills, experience, and contributions to our success.
  • Discounted Hotel Rates: Enjoy discounted rates at our partner hotel brands, making personal travel more affordable and enjoyable.
  • PTO and Holiday Benefits: Full‑time employees enjoy 1 week of paid time off, plus a floating holiday if they work on any of our 8 core holidays. Part‑time employees receive 1.5× their hourly rate for holiday pay, ensuring everyone is rewarded for their dedication during the holidays.

TLTsolutions is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive work environment that values and celebrates all team members’ unique backgrounds, perspectives, and talents. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or other protected characteristics.

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