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Hotel Operations Manager Jobs in Reno, NV (NOW HIRING)

Sandpiper Property Management

Hotel Front Desk/GSA

Reno, NV · On-site

$14.25 - $18/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... operation of the entire property. * Revenue Management: Executes the lead management process and ...

Sandpiper Property Management

Hotel Front Desk/GSA

Sparks, NV · On-site

$14.50 - $18.50/hr

The Hotel's Face and Operations Utility! Your Challenge: Master the Front Desk, Deliver Excellence ... operation of the entire property. * Revenue Management: Executes the lead management process and ...

Sugar Bowl Resort

Hotel Front Desk Agent

Norden, CA · On-site

$16.25 - $20.50/hr

Manage spa booking requests and schedule guest appointments accurately and efficiently Address ... operations, and paperwork Ability to work flexible shifts, including early mornings, evenings ...

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Hotel Operations Manager information

See Reno, NV salary details

$29.9K

$54.9K

$92.7K

How much do hotel operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hotel operations manager in Reno, NV is $54,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What are the most commonly searched types of Hotel Operations jobs in Reno, NV? The most popular types of Hotel Operations jobs in Reno, NV are:
What are popular job titles related to Hotel Operations Manager jobs in Reno, NV? For Hotel Operations Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Hotel Operations Manager jobs in Reno, NV look for? The top searched job categories for Hotel Operations Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Hotel Operations Manager jobs? Cities near Reno, NV with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Reno, NV as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,882 per year, or $26.4 per hour.

Front Desk Shift Manager- Eldorado

Caesars Entertainment

Reno, NV • On-site

$17 - $22/hr

Other

Re-posted yesterday

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

108th of 163 rated casinos

Job description

Front Desk Supervisor

Provide supervisory assistance, support and job knowledge to the various front office positions.

How You Will Create the Extraordinary
  • Supervise day-to-day activities of the front desk clerks and rack clerks
  • Perform pre-shift briefings for all front desk personnel
  • Handle any guest complaints/problems
  • Assist with group and VIP arrivals/departures
  • Review and make recommendations regarding scheduling
  • Act as the liaison between the other front office departments regarding requests for service from the hotel guests
  • Monitor rooms available and the placement of guests
  • Recommend and assist with the implementation of policies and procedures
  • Adhere to Payment Card Industry Security Standards (PCI Compliance)
  • Maintain established procedures of the front desk
  • Monitor clerk overages and shortages
  • Train new and existing front desk clerks
  • Assist guest services area when required
  • Answer phone calls as well as IVY requests in a timely manner, inputting work orders into Maximo for engineering and housekeeping requests
  • Monitor upsells through LUXE for agents
  • Assist with front desk kiosks to make sure they are working correctly
  • Ensure area is neat and fully stocked at the end of shift
  • Perform periodic reviews and counseling of employees as needed
  • Achieve daily maximum occupancy levels
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned
What You Will Need
  • Excellent communication skills with the ability to read, write, and communicate verbally in English
  • Ability to perform basic math functions; use ten-key and computer equipment; supervise and guide staff towards daily goals and objectives; maintain effective working relationships with staff; deal effectively with the public; work flexible hours
  • Decision-making skills
  • Understand and comply with all company and departmental rules, regulations, policies and procedures
  • High School diploma or equivalent

ADDITIONAL REQUIREMENTS

  • Must be able to respond to visual and aural cues
  • Must have manual dexterity to operate all office equipment
  • Must be able to maneuver around office and property
  • Must be able to lift and carry up to 30 pounds
  • Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job
  • Office environment may include variable temperature and lighting levels

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Job Identification 86684

Job Category Hotel Operations

Job Schedule Full time

Locations The Row (On-site)

What Caesars Entertainment employees say

Pay

Benefits

Hours and flexibility

Workplace

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