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Hotel Operations Manager Jobs in Alberta (NOW HIRING)

Hotel Arts Group

Maintenance Technician

Calgary, AB · On-site

CA$24/hr

... operation of Hotel Arts' infrastructure, ensuring an exceptional experience for our guests while ... Familiarity with computerized maintenance management systems (CMMS) such as PMXpert or similar ...

Pomeroy Kananaskis Mountain Lodge

CA$28 - CA$30/hr

Manage preventive maintenance programs, troubleshoot and repair equipment, coordinate with vendors and contractors, and lead maintenance staff to support seamless hotel operations. Ensure compliance ...

Pursuitcollection

Lead the annual hotel shutdown and winterization, including draining, isolation, freeze protection ... Manage daily maintenance operations and ensure reliable operation of all building systems

New

EMBLEMS

Shipping & Receiving Supervisor

Banff, AB

The Shipping & Receiving Supervisor leads the daily operation of the Shipping & Receiving department, ensuring inventory is managed accurately, deliveries are received efficiently, and hotel ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Alberta

Hotel Operations Manager information

See Alberta salary details

$29.5K

$50.6K

$79K

How much do hotel operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for hotel operations manager in Alberta is $50,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs

What are the most commonly searched types of Hotel Operations jobs in Alberta?

The most popular types of Hotel Operations jobs in Alberta are:

What are popular job titles related to Hotel Operations Manager jobs in Alberta?

For Hotel Operations Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Alberta look for?

The top searched job categories for Hotel Operations Manager jobs in Alberta are:

What cities in Alberta are hiring for Hotel Operations Manager jobs?

Cities in Alberta with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Alberta as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,631 per year, or $24.3 per hour.

Pursuit Adventure Centre Store Manager

Pursuitcollection

Banff, AB • On-site

Full-time

Re-posted 4 days ago

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

The Pursuit Adventure Centre & Retail Manageris responsible forleading the guest experience across multiple locations that combine adventure bookings for Pursuit attractions with curated retail offerings.

This role blends leadership, operations, and guest engagement, ensuring each location delivers a welcoming, organized, and commercially successful environment. The Manager oversees day-to-day operations, leads and developsa strong team, and ensures inventory, merchandising, and booking systems are managed effectively.

Working closely with partners across retail, hotel operations,central reservations, and finance, the Manager ensures these spacesoperateseamlessly while helping guests discover and book unforgettable experiences in the Canadian Rockies.

This role also supports broader initiatives and projects that contribute to the continued growth of Pursuit's retail and guest experience programs.

ROLE & RESPONSIBILITIES

Team Leadership & Engagement

  • Lead, coach, and develop a high-performing team across multiple locations

  • Foster a positive team culture focused on hospitality, accountability, and collaboration

  • Support recruitment, onboarding, and ongoing team development

  • Ensure team members are confident supporting both adventure bookings and retail sales

Guest Experience & Adventure Bookings

  • Ensure guests receive knowledgeable and thoughtful guidance when booking Pursuit experiences

  • Maintain strong understanding of local attractions and seasonal offerings

  • Support the team in delivering warm, engaging guest interactions that enhance the overall travel experience

Retail Operations & Merchandising

  • Oversee retail operations including merchandising standards, product presentation, and guest engagement

  • Support product storytelling and retail experiences that complement the destination and guest journey

  • Monitor retail performance andidentifyopportunities to enhance the assortment and guest experience

Inventory Management & Operational Excellence

  • Maintain strong inventory management practices across locations

  • Oversee product receiving, transfers, and stock organization

  • Ensureaccurateinventory tracking and coordination with the retail buying team

  • Support efficient operations thatmaintainproduct availability while protecting overall store performance

Collaboration & Business Alignment

  • Work collaboratively with internal stakeholders across hotel operations, retail support teams, andcentral reservations/ revenue teams

  • Build strong relationships with partners and departments to support a seamless guest journey

  • Contribute to operational planning and business initiatives that support long-term growth

Safety & Responsible Operations

  • Promote andmaintaina strong culture of safety for guests and team members across all locations

  • Ensure team members follow established safety practices related to guest interactions, retail operations, and workplace procedures

  • Support clear communication of safety considerations related to adventure bookings, seasonal conditions, and guest preparedness

  • Maintain organized, safe retail and storage environments that support efficient and responsible operations

REQUIRED SKILLS & QUALIFICATIONS

  • Leadership experience in retail, hospitality, tourism, or guest service environments

  • Proven ability to lead and motivate teams whilemaintainingstrong teamengagement

  • Strong organizational and operational management skills

  • Experience managing inventory, stock flow, or retail operations

  • Excellent communication and collaboration skills

  • Ability to manage multiple priorities and locations in a fast-paced environment

  • Valid driver's license and ability to travel between locations asrequired

  • Experience in destination tourism, adventure tourism, or hospitalityis an asset

  • Knowledge of Banff& JasperNational Parkas well as Golden,BCand local attractions

  • Experience with POS systems, booking platforms, or inventory management systems

  • Retail merchandising or product storytelling experience

  • Experience managing multi-location operations

PHYSICAL DEMANDS

  • Frequent walking and standing throughout the AdventureCentersand hotel

  • Ability to lift and organize merchandise or gear up to approximately 25lbs (11kg)

  • Regular use of computer systems, maps, and communication tools

  • Occasionalassistanceoutdoors with guest orientation, equipment, or wayfinding

Who You Are

You are a people-focused leader who takes pride in building strong, engaged teams and creating environments where both guests and team members feel welcomed and supported. You lead with authenticity, curiosity, anda strong senseof ownership, balancing operational discipline with a genuine passion for hospitality and the guest experience.

You understand that exceptional experiences are built through both people andprocess. You bring structure, organization, and attention to detail to your work, ensuring operations run smoothly while empowering your team to deliver warm, memorable guest interactions.

You thrive in environments where leadership, collaboration, and service come together. Whether guiding a guest toward the perfect adventure, supporting a team member in their development, or ensuring retail operations are organized and well-executed, you approach every aspect of the role with care and professionalism.

You are energized by working with others, building relationships across teams, and creating spaces where curiosity and discovery are encouraged. You enjoy mentoring and developing people, fostering a culture where team members feel confident, supported, and proud of the experiences they deliver.

Most of all, you understand that every interaction - whether helping a guest plan their next adventure or supporting a team member on the floor - is an opportunity to create something meaningful.

You lead with purpose, support your team with intention, and help bring the spirit of adventure in the Canadian Rockies to life for every guest who walks through the door.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavik, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

  • Join an inclusive, global team and make life-long connections

  • Enjoy free access to Pursuit attractions and 50% off for friends

  • Get discounts on hotel stays, dining, and retail

  • Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is locatedto apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team atta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Apply