Vantage Hotels

Salary: $55,000 start - $65,000

Seeking an Adventurous Food and Beverage Manager at the Best Western Plus Valemount Inn & Suites!

Are you ready to take your career to new heights? We are located in the community of Valemount, British Columbia nestled in the Robson Valley between the breathtaking Selkirk and Rocky Mountains, and are seeking a passionate and experienced Food and Beverage Manager to join our crew.

Why This Opportunity is a Game-Changer:

• Epic Mountain Living: Dive into the jaw-dropping beauty and laid-back mountain vibes that make Valemount a hidden gem. Just an hour west of Jasper National Park, our scenery is second to none.
  
• Affordable Mountain Dream: Ready to call the Rockies home? Valemount is the perfect spot to own a home and raise a family, all while soaking in the ultimate mountain lifestyle.
  
• Join the Vantage Hotel Team: Become part of our family-owned business that thrives on a Culture of Caring. Our Mountain Kind ethos is all about Love It, Share It, Solve It, Own It, and Laugh! Weve got properties in Valemount, B.C., Jasper, and Lake Louise, Alberta.
  
• Prime Adventure Hub: Work in a place where others vacation! Valemount offers epic trails, serene lakes, and outdoor fun right at your doorstep.

• Compensation Package: includes Manager bonus, Access to company health benefits and perks

What You Bring to the Table:

• Proven experience as a Food and Beverage Manager in a top-tier setting.
• A deep love for mountain life and a desire to settle in the Canadian Rockies.
  
• Strong leadership with a skill for fostering a positive, caring work environment.
  
• A creative flair with a passion for delivering exceptional guest experiences.

More About Us:

The Best Western Valemount Inn & Suites is part of the Vantage Hotel Company. Were a family-owned business dedicated to our guests and employees, driven by our Mountain Kind ethos. Were all about creating a unique and rewarding place to work and play. To learn more visit us at www.bestwesternvalemount.com

www.vantagehotels.ca

Position Overview

The Food and Beverage Manageris responsible foroverseeing the full scope of food and beverage operations, including the restaurant, lounge, and banquet services. This role ensures the consistent delivery of exceptional guest experiences through high-quality service, operational efficiency, andstrong teamleadership. The Manager plays a critical role in driving both service excellence and financial performance by effectively managing inventory, controlling costs, and aligning operations with business demand.

As a hands-on leader, the Food and Beverage Managerleads, coaches, and develops a team of servers and bartenders, fostering a culture of accountability, professionalism, and continuous improvement. The role requiresmaintaininga visible presence on the floor to support staff, engage with guests, and ensure service standards are consistently met.

In addition to daily operations, the Manager is accountable for administrative and financial functions including scheduling, budgeting, forecasting, and performance analysis. They work closely with other departments, including the Executive Chef and hotel leadership, to coordinate events,optimizestaffing, and deliver seamless guest experiences across all outlets.

Overall, this position is instrumental in balancing guest satisfaction, employee development, and operational profitability, while upholding the organizations service standards, culture, and values.

Key Responsibilities:

Leadership and Development:

• Lead and mentor the Food and Beverage team, fostering continuous improvement,workflowand attention to detail.

• Develop team members through training, coaching, and mentoring to enhance operational performance.

• Conduct formal performance evaluations and cross-train to build a versatile service team capable of transitioning between the lounge, restaurant, and banquet operations.

• Demonstrate and promote Best WesternValemount'sculture and values through exemplary behavior and interactions.

• Motivate team members and encourage empowerment to enhance guest satisfaction.

• Assistin all areas of food and beverage outlets as needed.

Administration and Financial Management:

• Manage administrative tasks related to scheduling, budgeting, and reporting.

• Participate in preparing budgets for thekitchen,restaurantand lounge operations.

• Monitor and manage expenses, inventory, and operational costs effectively.

• Analyze revenue and expense reportsand takeappropriate actionstooptimizefinancial performance.

• Ensure compliance with labor tracking and cost control measures.

• Utilize hotel occupancy forecasts to dynamically adjustpurchasingvolumes and labor schedules, mitigatingwasteand minimizing overtime.

Guest Service:

• Ensure consistent delivery of high-quality food and beverage services to all guests.

• Maximize customer satisfaction by delivering superior service and addressing customer complaints promptly and accurately.

• Establish and enforce quality standards for guest service practices.

• Train staff on proper customer service practices and ensure adherence.

• Conduct regular table touches and floor presence during peak hours to engage with guests and support the service team.

Operations and Team Building:

• Establish clear performance expectations with all employees and conduct regular team meetings.

• Train and manage serving personnel in banquet, restaurant, and lounge settings.

• Ensure staff are trained and certified in safe food handling and liquor service.

• Ensure compliance with food safety regulations and health and safety standards in all areas of operations.

• Organize and execute all banquet and catering events, directing servicestaffand cooperating with the Executive Chef and all hotel departments to ensure successful event delivery.

• Monitor service levels and manage employee performance effectively.

• Create a safe and supportive working environment for all team members.

• Assistwith recruiting and hiring talented service team members as needed.

Qualifications and Skills:

• Minimum one year of experience in managing a team in the food and beverage sector.

• Excellent knowledge of food and beverage operations.

• Strong communicationskills (verbal, listening, writing).

• Experience with food and liquor costing,purchasing, and inventory controls.

• Proficiencyin monitoring and reporting on inventory items accurately.

• Leadership, training, and team-building skills.

• Food Safe and Serving it Right certification (or equivalent).

• Advancedproficiencyin Point of Sale (POS) systems and hospitality management software (e.g.,TouchBistro, Micros, or Opera)

• Exceptional conflict-resolution skills for handling high-pressure guest service recoveries.

• Scheduling F&B andassistChef with administrative tasks.

Working Conditions:

This roleoperateswithin a dynamic hospitality environment across Vantage Hotels food and beverage outlets, including restaurant, lounge, and banquet spaces.

Requires flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays, based on business levels and guest demand.

Involves working in a fast-paced, service-driven setting where priorities may shift quickly to meet guest and operational needs.

Requires extended periods of standing, walking, and moving between service areas to support team operations and guest service delivery.

May involve lifting and carrying items up to 23 kg (50 lbs), as well as handling food, equipment, and service materials safely and efficiently.

Physical tasks may include bending, reaching, and kneeling whilemaintaininga safe and professional work environment aligned with Vantage Hotels standards.

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