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Director Hotel Operations Jobs in Alberta (NOW HIRING)

FAIRMONT

Director of Housekeeping

Jasper, AB · On-site

The Director of Housekeeping is an integral role within our hotel, overseeing the Laundry and Housekeeping operation by leading 80-150 colleagues who clean, maintain and cater to 394 guest rooms and ...

FAIRMONT

Director of Venues (Full Time)

Edmonton, AB · On-site

At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every ... Collaborating with the Restaurant Executive Chef to ensure flawless operations, while driving ...

FAIRMONT

Director, Food & Beverage

Edmonton, AB · On-site

It is through the vision of the Director, Food & Beverage, excellent communication skills and hands ... Minimum of 6 years of progressive leadership within hotel Food & Beverage operations; * Experience ...

Alt

Director of Sales - Calgary Region

Calgary, AB · On-site

$120 - $180/hr

We'relooking for a Director of Sales for the Calgary Region who knows how to bring people ... Collaborate with Marketing, Revenue Management, Operations, regional leaders, and hotel teams to ...

Socket.dev

Director of Sales - Calgary Region

Calgary, AB · On-site

$120 - $180/hr

We're looking for a Director of Sales for the Calgary Region who knows how to bring people ... Collaborate with Marketing, Revenue Management, Operations, regional leaders, and hotel teams to ...

DC Global Talent Inc.

Director of Venues

Edmonton, AB · On-site

CA$70K - CA$80K/yr

... hotel, reporting to the Director of Food & Beverage. Focused on tightening service execution and sequence of service, rolling out team training, and driving day-to-day operational excellence across ...

FAIRMONT

Director, Event Sales & Catering

Calgary, AB · On-site

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 ... Balance operational, administrative, and colleague needs while following all safety policies.

FAIRMONT

Director of Banquets

Lake Louise, AB · On-site

Critically assess procedures, policies, and methods of operation and alter them where necessary ... Responsible for the overall ownership and execution of internal hotel events and functions ...

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Director Hotel Operations information

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What does a director of hotel operations do in a hotel?

A director of hotel operations oversees the daily functioning of a hotel, including managing staff, ensuring guest satisfaction, and maintaining operational efficiency. They develop policies, coordinate departments such as front desk, housekeeping, and food service, and often analyze financial performance to meet business goals.

What are the most commonly searched types of Hotel Operations jobs in Alberta?

The most popular types of Hotel Operations jobs in Alberta are:

What cities in Alberta are hiring for Director Hotel Operations jobs?

Cities in Alberta with the most Director Hotel Operations job openings:

Director Hotel Operations jobs near you
Infographic showing various Director Hotel Operations job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

SAIT Food and Beverage Operations Manager (Maternity Leave Coverage)

Hotel Arts Group

Calgary, AB • On-site

Full-time

Posted 29 days ago

Key responsibilities

  • Oversee daily operations of catering services and campus dining at SAIT to ensure high-quality food experiences and service standards.

  • Create business development opportunities and build strong relationships with campus stakeholders, vendors, and Hotel Arts teams.

  • Manage staff recruitment, training, staff development, and financial responsibilities including budgeting, expense management, and financial reporting.

Job description

Hotel Arts plays an essential role at the Southern Alberta Institute of Technology (SAIT) as its exclusive Food & Beverage contractor through both the Curated Catering and Residence Meal Plan program. This partnership brings Hotel Arts' reputation for exceptional hospitality, innovative cuisine, and outstanding customer service to the SAIT campus. Through a wide range of catering services for meetings, conferences, weddings, special events, and campus dining, Hotel Arts delivers high-quality food experiences that enhance both student life and professional events. The collaboration reflects a shared commitment to excellence, community engagement, and supporting local industry while providing customized dining solutions that meet the diverse needs of the SAIT community.

Reporting to the Director of Food & Beverage and General Manager at Hotel Arts, the Food and Beverage Operations Manager ensures that both the Catering Sales and Operations as well as the Dining Center Sales and Operations at SAIT function as thriving and viable departments.  This position is responsible for ensuring that the above-mentioned business units are constantly striving to provide the service and offerings SAIT expects from our brand, while finding ways to grow campus business. 

Responsibilities include the oversight of daily operations, creating business development opportunities, building and maintaining strong working relationships both across campus and with the supporting Hotel Arts teams, recruitment and training, staff development, collaboration with the marketing teams at both SAIT and Hotel Arts, and financial responsibilities including but not limited to participation in annual budget creation, expense management, daily and monthly financial reporting as well as strategic planning. 
Please note that this is a full-time position to provide maternity leave coverage.

Qualifications

  • Minimum 5+ years of progressive leadership experience within hospitality, food service, restaurant, or large-scale catering operations, with demonstrated success managing high-volume environments and diverse service models.
  • Proven experience leading both restaurant and large-scale catering operations, with a strong understanding of event execution, operational efficiency, food service standards, and guest satisfaction.
  • Strong people leader with a passion for coaching, mentoring, and developing teams, fostering a culture of accountability, engagement, continuous learning, and professional growth.
  • Demonstrated ability to recruit, train, motivate, and retain high-performing teams while promoting a positive and inclusive workplace culture.
  • Exceptional relationship-building skills with the ability to establish and maintain strong partnerships with clients, students, faculty, vendors, and internal stakeholders within an institutional environment.
  • Excellent organizational, communication, and interpersonal skills, with the ability to effectively manage multiple priorities in a fast-paced, customer-focused setting.
  • Proven track record of delivering outstanding customer experiences while balancing operational requirements, financial objectives, and service excellence.
  • Experience implementing continuous improvement initiatives that enhance operational efficiency, employee performance, and overall guest satisfaction.
  • Proficiency in Microsoft Office Suite, Canva, Point-of-Sale (POS) systems, and other hospitality technology platforms.
  • Strong business acumen with experience managing budgets, labor costs, inventory controls, and operational performance metrics.
  • Ability to work flexible hours, including evenings, weekends, and holidays, to support operational and event requirements.
  • Experience working within an institutional food service contractor environment is considered a strong asset, with an understanding of the importance of collaboration, compliance, and service excellence in supporting the SAIT community.
To learn more about Hotel Arts, visit our website at www.hotelarts.ca.
Please note: Only candidates authorized to work in Canada will be considered. We appreciate all applications, but only those selected for an interview will be contacted.
Hotel Arts Group is an Equal Opportunity Employer. Join us and be part of our commitment to excellence in hospitality!

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