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Hotel Night Manager Jobs in Raleigh, NC (NOW HIRING)

AccorHotel

Front Office Manager

Durham, NC · On-site

Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task ...

AccorHotel

Front Office Manager

Durham, NC · On-site

Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task ...

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC · On-site

CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ... Be familiar with all Front Office shifts and procedures, including Night Audit operations

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC · On-site

CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ... Be familiar with all Front Office shifts and procedures, including Night Audit operations

CMC Hotels

Front Office Supervisor - PIC

Cary, NC · On-site

CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ... Be familiar with all Front Office shifts and procedures, including Night Audit operations

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC · On-site

CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ... Be familiar with all Front Office shifts and procedures, including Night Audit operations

Ennismore

Front Office Manager

Durham, NC · On-site

$60 - $85/hr

We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to ... Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any ...

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Hotel Night Manager information

See Raleigh, NC salary details

$10

$19

$33

How much do hotel night manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for hotel night manager in Raleigh, NC is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.64 per hour, depending on experience, location, and employer.

What does a hotel night manager do?

A Hotel Night Manager oversees the operations of a hotel during the nighttime hours, ensuring the safety and comfort of guests and staff. Their duties typically include supervising front desk staff, handling guest issues or emergencies, managing late check-ins and check-outs, and ensuring security protocols are followed. They also prepare reports for management and often coordinate with housekeeping and maintenance to address any overnight needs. This role requires strong leadership, problem-solving skills, and the ability to work independently during off-hours.

What are the key skills and qualifications needed to thrive as a hotel night manager?

To thrive as a Hotel Night Manager, you need expertise in hospitality operations, guest relations, and problem-solving, often supported by a degree in hospitality management or equivalent experience. Familiarity with property management systems (PMS), reservation platforms, and emergency procedures is typically required. Exceptional communication, leadership, and conflict resolution skills help you manage guests' needs and supervise overnight staff effectively. These abilities are crucial to ensure a safe, smooth, and high-quality guest experience during overnight hours.

What are some common challenges faced by hotel night managers, and how can they be effectively managed?

Hotel Night Managers often encounter challenges such as handling guest issues with limited staff, managing late-night emergencies, and ensuring smooth overnight operations. To effectively manage these, strong problem-solving skills and the ability to remain calm under pressure are essential. Building good communication with the day team and implementing clear procedures for incident reporting can also help ensure continuity and guest satisfaction. Additionally, familiarity with security protocols and quick decision-making are crucial for resolving unexpected situations efficiently.

What is the difference between Hotel Night Manager vs Hotel Front Desk Agent?

AspectHotel Night ManagerHotel Front Desk Agent
CredentialsCustomer service experience, hospitality training, sometimes supervisory certificationCustomer service skills, hospitality training, high school diploma or equivalent
Work EnvironmentOvernight shift, managerial responsibilities, overseeing night operationsDay and evening shifts, front desk duties, guest interactions
Employer & Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns

The Hotel Night Manager typically has more responsibilities, including overseeing overnight operations and supervising staff, while the Hotel Front Desk Agent focuses on guest check-ins, reservations, and customer service during their shift. Both roles require strong communication skills and hospitality experience, but the Night Manager often has additional managerial duties and works primarily overnight.

How much do hotel night managers earn?

Hotel night managers typically earn between $30,000 and $60,000 annually, depending on experience, location, and the size of the hotel. They often work overnight shifts and may receive additional benefits such as bonuses or overtime pay.

How to become a hotel night manager?

To become a hotel night manager, candidates typically need previous experience in hotel operations or customer service, along with strong leadership and communication skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with hospitality management or related certifications. Knowledge of hotel management software and the ability to work overnight shifts are also important.

What are popular job titles related to Hotel Night Manager jobs in Raleigh, NC?

For Hotel Night Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hotel Night Manager jobs in Raleigh, NC look for?

The top searched job categories for Hotel Night Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hotel Night Manager jobs?

Cities near Raleigh, NC with the most Hotel Night Manager job openings:

Hotel Night Manager jobs near you
Infographic showing various Hotel Night Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,568 per year, or $20 per hour.

Housekeeping Supervisor

THE UMSTEAD HOTEL & SPA

Cary, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

The Housekeeping Supervisor is responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways and public areas.

1. Report any damage or problems with the guest room and room equipment using a Maintenance work order HotSos program and routing the work order to the Maintenance department.

2. Evaluate Room Attendants on their job performance according to the hotel 5 diamond 5 star standards. When necessary take appropriate action (retraining, written discipline, coaching, etc.) to ensure that their job performance is at a high quality level.

3. Communicate to the Front Desk and/or Housekeeping Office Attendant all vacant and clean rooms, the completion of guest requests, and room status discrepancies. Reception or Attendant will give the Supervisor all room moves, late check-outs, and additional guest requests for appropriate follow-up action by the Supervisor.

4. Close the Housekeeping day at the end of the shift such as: collecting the room cleaners assignment sheets and confirming the room status; confirming the work schedule with the room cleaners for the following day; collecting the room cleaners floor keys and securing them in the locked key cabinet; completing a written Housekeeping report of all the hotel’s guest room status for the Front Desk at the end of the shift; filing all daily report forms in the file cabinet; securing the Housekeeping office and locking the door when departing for the day.

5. Answer the Housekeeping department’s telephone using friendly and proper telephone techniques. The Supervisor will help with special requests, information, and status of Lost & Found items when necessary.

6. Interact with the hotel’s guests in a friendly, positive manner as a solution to their needs and a solution to any of their problems. The Supervisor will often act as a liaison between the guest and the room attendant.

7. Prepare morning report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.

8. Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of all guest room equipment.

9. Report any substandard conditions of the guest room to the Housekeeping department and/or Manager.

10. Check the hotel’s PMS computer for information concerning room status and to enter updated room status.

11. Acting Housekeeping Manager on Duty in absence of Housekeeping Manager or Director

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Night shift
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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