As the Hotel Front Office Assistant Manager, you will assist in the management of the team that provide the initial service to our guests by overseeing approximately 20 team members including Front ...
As the Hotel Front Office Assistant Manager, you will assist in the management of the team that provide the initial service to our guests by overseeing approximately 20 team members including Front ...
Hotel Prep Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Hotel Prep Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Morning Hotel Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Morning Hotel Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Hotel Maintenance Engineer -2nd Shift
Brookfield, WI · On-site
$15.50 - $19.75/hr
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected ... managed properties in North America for you & your family members Here is what you will be doing ...
Quick apply
Hotel Maintenance Engineer -2nd Shift
Brookfield, WI · On-site
$15.50 - $19.75/hr
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected ... managed properties in North America for you & your family members Here is what you will be doing ...
Morning Hotel Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Quick apply
Morning Hotel Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Hotel Prep Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Quick apply
Hotel Prep Cook
Milwaukee, WI · On-site
$18 - $20/hr
The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...
Hotel Maintenance | Residence Inn, Milwaukee
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Quick apply
Hotel Maintenance | Residence Inn, Milwaukee
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Maintenance | Residence Inn, Milwaukee
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Maintenance | Residence Inn, Milwaukee
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Room Attendant
Milwaukee, WI · On-site
$14.03/hr
As a Hotel Room Attendant, you will provide housekeeping and cleaning of hotel rooms and common ... Report safety hazards, repair needs, or maintenance issues to supervisor or manager. * Assists to ...
Hotel Room Attendant
Milwaukee, WI · On-site
$14.03/hr
As a Hotel Room Attendant, you will provide housekeeping and cleaning of hotel rooms and common ... Report safety hazards, repair needs, or maintenance issues to supervisor or manager. * Assists to ...
Hotel Maintenance | Residence Inn, Milwaukee
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Maintenance | Residence Inn, Milwaukee
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Maintains an inventory of glassware and promptly communicates any shortages to management. * Verify ... Previous experience working in food service is preferred About Company The Iron Horse Hotel is ...
Quick apply
Maintains an inventory of glassware and promptly communicates any shortages to management. * Verify ... Previous experience working in food service is preferred About Company The Iron Horse Hotel is ...
Hotel Maintenance | Residence Inn, Milwaukee Downtown
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Maintenance | Residence Inn, Milwaukee Downtown
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Maintenance Engineer -2nd Shift
Brookfield, WI · On-site
$15.50 - $19.75/hr
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected ... managed properties in North America for you & your family members Here is what you will be doing ...
Hotel Maintenance Engineer -2nd Shift
Brookfield, WI · On-site
$15.50 - $19.75/hr
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected ... managed properties in North America for you & your family members Here is what you will be doing ...
Hotel Maintenance | Residence Inn, Milwaukee Downtown
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Quick apply
Hotel Maintenance | Residence Inn, Milwaukee Downtown
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
... hotel ... You'll welcome guests, manage their information, distribute their keys and room assignments, and ...
Quick apply
... hotel ... You'll welcome guests, manage their information, distribute their keys and room assignments, and ...
Hotel Maintenance | Residence Inn, Milwaukee Downtown
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Hotel Maintenance | Residence Inn, Milwaukee Downtown
Milwaukee, WI · On-site
$16.25 - $20.75/hr
... hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of ... managers in a respectful and courageous manner to recommend maintenance service solutions. • ...
Communicates with the General Manager any concerns related to tools and supplies, or other work ... Maintains hotel equipment such as vacuums, carpet shampooer etc. * Maintains a clean work area ...
Communicates with the General Manager any concerns related to tools and supplies, or other work ... Maintains hotel equipment such as vacuums, carpet shampooer etc. * Maintains a clean work area ...
Communicates with the General Manager any concerns related to tools and supplies, or other work ... Maintains hotel equipment such as vacuums, carpet shampooer etc. * Maintains a clean work area ...
Quick apply
Communicates with the General Manager any concerns related to tools and supplies, or other work ... Maintains hotel equipment such as vacuums, carpet shampooer etc. * Maintains a clean work area ...
Task Force Manager & Corporate Trainer
Brookfield, WI · On-site
$70K - $100K/yr
Our portfolio includes hotels operating under IHG Hotels & Resorts, Marriott International, Hilton ... Position Summary The Task Manager & Trainer will travel between properties to assist hotel teams ...
Quick apply
Task Force Manager & Corporate Trainer
Brookfield, WI · On-site
$70K - $100K/yr
Our portfolio includes hotels operating under IHG Hotels & Resorts, Marriott International, Hilton ... Position Summary The Task Manager & Trainer will travel between properties to assist hotel teams ...
Task Force Manager & Corporate Trainer
Brookfield, WI · On-site
$65K - $90K/yr
Our portfolio includes hotels operating under IHG Hotels & Resorts, Marriott International, Hilton ... Position Summary The Task Manager & Trainer will travel between properties to assist hotel teams ...
Quick apply
Task Force Manager & Corporate Trainer
Brookfield, WI · On-site
$65K - $90K/yr
Our portfolio includes hotels operating under IHG Hotels & Resorts, Marriott International, Hilton ... Position Summary The Task Manager & Trainer will travel between properties to assist hotel teams ...
Hotel Manager information
See Racine, WI salary details
$30.9K - $39.3K
12% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$39.3K - $47.7K
28% of jobs
The median wage is $51.3K / yr.
$47.7K - $56K
24% of jobs
$62.3K is the 75th percentile. Wages above this are outliers.
$56K - $64.4K
15% of jobs
$64.4K - $72.7K
10% of jobs
$72.7K - $81.1K
5% of jobs
$81.1K - $89.4K
5% of jobs
$89.4K - $97.8K
1% of jobs
$97.8K - $106.1K
0% of jobs
$106.1K - $114.5K
0% of jobs
$114.5K - $122.8K
0% of jobs
$30.9K
$60.1K
$122.8K
How much do hotel manager jobs pay per year?
What is the work of hotel manager?
What is the highest paying job in hotel management?
What is the difference between Hotel Manager vs Front Desk Supervisor?
| Aspect | Hotel Manager | Front Desk Supervisor |
|---|---|---|
| Credentials | Hospitality management degree, experience in hotel operations | High school diploma, experience in customer service and front desk roles |
| Work Environment | Oversees entire hotel operations, including staff, finances, and guest satisfaction | Manages front desk staff, handles guest check-ins/outs, and resolves guest issues |
| Employer & Industry Usage | Hotels, resorts, hospitality companies | Hotels, motels, hospitality establishments |
| Common Search & Comparison | Hotel Manager vs Front Desk Supervisor |
The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.
What are some common challenges a Hotel Manager faces during peak seasons, and how can they effectively address them?
What are the key skills and qualifications needed to thrive as a Hotel Manager, and why are they important?
What Is a Hotel Manager?
A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.
How much do you get paid as a hotel manager?
Is being a hotel manager worth it?
What does a Hotel Manager do?

Full-time
This job post has expired today. Applications are no longer accepted.
Potawatomi Casino & Hotel rating
7.3
Based on 29 frontline employees who took The Breakroom Quiz
51st of 147 rated casinos
Job description
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our hotel guests are happy with their stay? As the Hotel Front Office Assistant Manager, you will assist in the management of the team that provide the initial service to our guests by overseeing approximately 20 team members including Front Desk Agents and Supervisors, Group Room Coordinator and Concierge. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
- *Oversee the front desk, concierge, and group room services and staff to ensure all hotel guests are greeted, registered, and accommodated in a timely and pleasant manner.
- *Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members up to and including termination; addressing complaints; and resolving problems.
- *Develop, implement, and evaluate all hotel front desk and group room service operations, processes, and strategies to ensure optimal guest service.
- *Manage guest communications, inquiries, special needs, complaints, and concerns and take corrective action with the goal of producing a positive interaction and experience for all hotel guests.
- *Maintain procedures for credit control, handling of financial transactions, security of monies, guest security, and emergency response.
- *Maintain policies and procedures applicable to performance standards, functions, and responsibilities of the front desk and group room services.
- Ensure hotel entrance, public areas, and front desk are safe, clean, and attractive.
- Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
- Perform other duties as assigned.
Job Qualifications
- A high school diploma or equivalent and 4 years of hospitality experience including hotel front desk/office experience are required. A Bachelor's degree in Hospitality, Business, or a related field can take the place of 2 years of experience. An Associate's degree in Hospitality, Business or related field can take the place of 1 year of experience
- Two years of supervisory/managerial experience required.
- Office skills must include ability to use standard office equipment and knowledge of Microsoft Office. Experience using customer service and reservations software preferred.
- The ability to read and interpret documents such as internal controls, financial reports, and legal documents.
- The ability to maintain discretion in handling confidential information.
- The ability to interact with and understand the interests of stakeholders at all levels, as well as the impact of those interests on PH&C and its goals. The ability to communicate effectively before groups of guests or team members of the organization.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member must be able to talk, hear, operate a personal computer, and move freely throughout the office and property. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free but the hotel is a non-smoking environment.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What Potawatomi Casino & Hotel employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Potawatomi Casino Hotel
Sourced by ZipRecruiter
Industry
Amusement, gambling, and recreation
Company size
1,001 - 5,000 Employees
Headquarters location
Milwaukee, WI, US
Year founded
1991