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Hotel Manager Jobs in Racine, WI (NOW HIRING)

Hotel Breakfast Cook

Milwaukee, WI · On-site

$18 - $20/hr

The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...

Hotel Night Auditor

Milwaukee, WI · On-site

$19 - $21/hr

The The Trade Hotel Milwaukee is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 ...

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

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Hotel Manager information

See Racine, WI salary details

$30.9K

$60.1K

$122.8K

How much do hotel manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for hotel manager in Racine, WI is $60,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $66,600.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Manager vs Front Desk Supervisor?

AspectHotel ManagerFront Desk Supervisor
CredentialsHospitality management degree, experience in hotel operationsHigh school diploma, experience in customer service and front desk roles
Work EnvironmentOversees entire hotel operations, including staff, finances, and guest satisfactionManages front desk staff, handles guest check-ins/outs, and resolves guest issues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonHotel Manager vs Front Desk Supervisor

The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.

What are some common challenges a hotel manager faces during peak seasons, and how can they effectively address them?

During peak seasons, Hotel Managers often encounter challenges such as high guest volumes, overbookings, staff shortages, and increased guest expectations. Successfully managing these challenges requires efficient scheduling, proactive communication with staff, and implementing robust reservation systems to minimize errors. Additionally, fostering a collaborative team environment and providing ongoing training helps staff handle the increased workload, ensuring consistently high service standards even during the busiest times.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, organizational, and financial management skills, typically supported by a degree in hospitality management or related fields. Familiarity with property management systems (PMS), booking platforms, and budgeting software is essential. Outstanding interpersonal skills, conflict resolution, and the ability to motivate teams set exceptional hotel managers apart. These skills ensure smooth operations, high guest satisfaction, and sustained business success in the competitive hospitality industry.

What is a hotel manager?

A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.

How much do you get paid as a hotel manager?

Hotel managers typically earn a median annual salary of around $55,000 to $70,000, with higher earnings possible in luxury or high-demand locations. Salaries can vary based on experience, location, hotel size, and the level of responsibility involved.

What does a hotel manager do?

A Hotel Manager oversees the daily operations of a hotel, ensuring guests have a positive experience and the business runs smoothly. Their responsibilities include managing staff, handling budgets, supervising housekeeping and maintenance, and addressing guest concerns. They also develop marketing strategies, monitor financial performance, and ensure compliance with health and safety regulations. Effective Hotel Managers possess strong leadership, communication, and problem-solving skills to maintain high standards and profitability.

Is a hotel manager a good career?

A hotel manager oversees hotel operations, staff, and guest services, requiring strong leadership, communication, and organizational skills. The role offers opportunities for advancement and can be rewarding for those interested in the hospitality industry, but it often involves long hours and high responsibility. Career growth depends on experience, education, and the size of the establishment.
What are the most commonly searched types of Hotel jobs in Racine, WI? The most popular types of Hotel jobs in Racine, WI are:
What are popular job titles related to Hotel Manager jobs in Racine, WI? For Hotel Manager jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Hotel Manager jobs in Racine, WI look for? The top searched job categories for Hotel Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Hotel Manager jobs? Cities near Racine, WI with the most Hotel Manager job openings:
Infographic showing various Hotel Manager job openings in Racine, WI as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,075 per year, or $28.9 per hour.

Hotel Operations Manager

Potawatomi Casino Hotel

Milwaukee, WI • On-site

Full-time

Posted 7 days ago


Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

54th of 162 rated casinos


Job description

Pay based on experience | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our hotel guests are happy with their stay? As the Hotel Operations Manager, you will be responsible for the teams that provide continuous service to our guests by guiding team members in different areas of the Guest Service Chain. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
  1. *Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
  2. *Work closely with other Hotel and Casino department managers to maintain a high level of customer service and guest satisfaction.
  3. *Create, develop, implement, and evaluate overall front desk, call center, and housekeeping operations, processes, and strategies to ensure maximum guest service.
  4. *Responsible for monitoring and assisting with creating budgets and operating within the budget for each area.
  5. *Oversee the day-to-day operations of the front desk, call center and housekeeping staff and ensure all hotel guests are greeted, registered, and accommodated in a timely and pleasant manner.
  6. *Manage guest communications, inquiries, special needs, complaints, and concerns and take corrective action with the goal of producing a positive interaction and experience for all hotel guests.
  7. *Maintain procedures for credit control, handling of financial transactions, security of monies, guest security, and emergency procedures.
  8. *Responsible for the policies and procedures applicable to performance standards, functions, and responsibilities related to the call center, guest services and housekeeping staff.
  9. *Execute programs that improve guest service, team building, team efficiency, and team member morale.
  10. *Held accountable to the highest degree for the accuracy and thoroughness of department records and reports.
  11. Ensure hotel appearance is maintained to the highest of standards.
  12. Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, regulations, and objectives.
  13. Perform other duties as assigned.

Job Qualifications
  1. A Bachelor's degree in Hotel Management, Hospitality Management or related field and two (2) years of progressively responsible, related experience are required. If no Bachelor's degree then an Associate's degree in a related field and three (3) years of related experience is required.
  2. Two (2) years of supervisory experience is preferred.
  3. Knowledge of Call Center and Reservations Systems.
  4. Knowledge of hotel operations including but not limited to front office, and housekeeping.
  5. Office skills must include the ability to use standard office equipment and intermediate knowledge of Microsoft Office. Prior experience with a property management system and/or patron management system is preferred.
  6. The ability to maintain discretion in handling confidential information.
  7. Strong influencing and relationship-management skills. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Casino Hotel (PCH) and its goals.
  8. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  9. While performing the duties of this job, the team member must be able to move freely throughout the property and operate a personal computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Potawatomi Casino & Hotel employees say

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