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Hotel Host Jobs (NOW HIRING)

HYATT Hotels

Hotel Host (Guest Service Agent)

Mount Laurel, NJ · On-site

$14.75 - $18.75/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

Hyatt

Hotel Host (Guest Service Agent)

Fairfax, VA · On-site

$16/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

Hyatt

Hotel Host (Guest Service Agent)

Sterling, VA · On-site

$14.75 - $18.75/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

Hyatt

Hotel Host (Guest Service Agent)

San Antonio, TX · On-site

$13.75 - $17.25/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

Hyatt

Hotel Host (Guest Service Agent)

Mount Laurel, NJ · On-site

$14.75 - $18.75/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

HYATT Hotels

Hotel Host (Guest Service Agent)

San Antonio, TX · On-site

$13.75 - $17.25/hr

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an ...

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How much do hotel host jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hotel host in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.03 per hour, depending on experience, location, and employer.

What is a hotel host?

Hotel hosts are hospitality professionals responsible for welcoming guests, assisting with check-in and check-out procedures, and ensuring a positive experience during their stay. They often provide information about the hotel’s amenities, local attractions, and can help resolve any issues guests may have. Hotel hosts play a key role in creating a friendly and inviting atmosphere, acting as the main point of contact for guests throughout their visit.

What are the key skills and qualifications needed to thrive as a hotel host, and why are they important?

To thrive as a Hotel Host, you need excellent customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds, as well as reservation and point-of-sale software, is typically required. Strong interpersonal skills, patience, and the ability to multitask help a Hotel Host create a welcoming and efficient environment for guests. These skills and qualities are crucial for ensuring guest satisfaction, smooth operations, and a positive reputation for the hotel.

What are some common challenges hotel hosts face when managing guest expectations, and how can they address them?

Hotel Hosts often encounter situations where guest expectations exceed what the property can provide, such as requests for unavailable amenities or early check-ins during peak occupancy. Addressing these challenges requires excellent communication and problem-solving skills. Successful Hotel Hosts proactively set realistic expectations, offer alternative solutions, and maintain a positive, service-oriented attitude to ensure guest satisfaction even when requests can't be fully met.

What is the difference between Hotel Host vs Front Desk Agent?

AspectHotel HostFront Desk Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotel lobby, guest areas, eventsFront desk, reception area, hotel lobby
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonCustomer service, guest relations, hospitalityCheck-in/check-out, reservations, guest assistance

Both Hotel Hosts and Front Desk Agents work in the hospitality industry, focusing on guest interactions. Hotel Hosts often engage with guests during events or in social settings, emphasizing guest relations, while Front Desk Agents handle check-ins, reservations, and administrative tasks at the hotel front desk. The roles share similar credentials and work environments, but their primary responsibilities differ slightly based on context and specific duties.

Do hotel hosts make a lot of money?

Hotel hosts typically earn an hourly wage that varies by location and experience, with median salaries often ranging from minimum wage to around $15-$20 per hour. Advanced skills, certifications, and working in high-end establishments can lead to higher pay, but overall, hotel hosting is generally considered an entry-level or support role with moderate earnings.

How to get hired as a hotel host?

To get hired as a hotel host, candidates should have strong customer service skills, a friendly demeanor, and the ability to handle guest inquiries. Relevant experience in hospitality or front desk roles can improve chances, and some positions may require a high school diploma or equivalent. Good communication skills and a professional appearance are also important during the interview process.
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Hotel Host jobs near you
Infographic showing various Hotel Host job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,989 per year, or $15.9 per hour.

Hotel Host (Guest Service/Driver Hybrid Position)

Hyatt

Orlando, FL • On-site

$13 - $17.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Hyatt Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

25th of 108 rated hotels

Job description

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.   The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Placery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.   Previous guest service experience as well as the ability to communicate well with guests required.  Driving the airport shuttle will also be part of the host responsibilities, and a DOT exam will be required(CDL not necessary).   The Hyatt Place Experience.  Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.  Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.  Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.  And you are the key to bringing it to life.   At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.   Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.   Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™.  Visit http://hyatt.jobs to view other hotel job opportunities at Hyatt.

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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