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Front Desk Agents Jobs (NOW HIRING)

Marriott Syracuse Downtown

Front Desk Agents

Syracuse, NY · On-site

$14 - $17.75/hr

Front Desk Agent The amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our ...

OHM Hotel Group

Front Desk Agents

Saint Louis, MO

$13.25 - $16.75/hr

We are hiring for Front Desk Agents at our Holiday Inn Hotels. A Front Desk Agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of ...

Tower23 Hotel

Front Desk Agents

San Diego, CA · On-site

$19/hr

... Front Desk Agents to join our team! If you thrive in fast-paced boutique hotel environments, love creating memorable moments, and bring both personality and precision to your work, we want to meet ...

Concord Hospitality

Front Desk Agents

Raleigh, NC · On-site

$13.75 - $17.50/hr

Description Renaissance Raleigh North Hills Hotel is looking for Front Desk Agents!! Full Time position (1) S hift: Must have a flexible work schedule to include working nights, weekends, and ...

Tower23 Hotel

Front Desk Agents

San Diego, CA · On-site

$19/hr

... Front Desk Agents to join our team! If you thrive in fast-paced boutique hotel environments, love creating memorable moments, and bring both personality and precision to your work, we want to meet ...

Crescent Services

Front Desk Agents

Baltimore, MD · On-site

$14.25 - $18/hr

Front Desk Agent At Kimpton Hotel Monaco Baltimore Inner Harbor, we put our guests on the fast track to luxury, comfort, and urban adventure. Our newly renovated, grand 202-room boutique hotel and ...

Crescent Hotels & Resorts

Front Desk Agents

Santa Fe, NM · On-site

$14 - $17.50/hr

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and ...

Crescent

Front Desk Agents

Baltimore, MD · On-site

$14.25 - $18/hr

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and ...

Crescent Hotels & Resorts

Front Desk Agents

Baltimore, MD · On-site

$14.25 - $18/hr

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and ...

Crescent Hotels and Resorts

Front Desk Agents

Baltimore, MD · On-site

$14.25 - $18/hr

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and ...

New

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$14 - $15/hr

Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$13.75 - $17.75/hr

Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$14 - $15/hr

Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$13.75 - $17.75/hr

Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities ...

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How much do front desk agents jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk agents in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Agents vs Receptionists?

AspectFront Desk AgentsReceptionists
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHospitality industryVarious industries including healthcare, corporate
Common Search/ComparisonCustomer service, check-in/out, reservationsGreeting visitors, answering phones, scheduling

While both Front Desk Agents and Receptionists handle guest or visitor interactions, Front Desk Agents primarily work in hospitality settings managing check-ins, reservations, and guest services. Receptionists typically work in office environments, focusing on administrative tasks like answering phones and greeting visitors. The roles overlap in customer service skills but differ in industry-specific duties and work environments.

What do you do as a front desk agent?

A front desk agent greets and assists visitors or guests, checks them in and out, manages reservations, and answers inquiries. They often use computer systems and communication skills to provide excellent customer service in environments like hotels, offices, or medical facilities.

What is the role of a front desk agent?

A front desk agent is responsible for greeting and assisting guests, checking them in and out, managing reservations, and providing information about the property and local area. They often handle phone calls, maintain records, and use property management systems to ensure smooth operations at the front desk.
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Front Desk Agents jobs near you
Infographic showing various Front Desk Agents job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agents

Marriott Syracuse Downtown

Syracuse, NY • On-site

$14 - $17.75/hr

Other

Medical, PTO

Posted 15 days ago

Job description

Front Desk Agent

The amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.

We offer FREE parking, FREE staff meals, competitive Paid Time Off, Health Benefits, and we also offer Hotel Room discounts at Marriott properties Worldwide.

In this role, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

Our Front Desk Agents possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to "pitch-in" and help co-workers with their job duties and be a team player. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

  • Flexible availability required, must be available to work weekends
  • Customer service experience is preferred
  • Hotel experience is preferred

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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