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Hotel Front Office Manager Jobs in Racine, WI (NOW HIRING)

Marcus Hotels

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

The Marcus Corporation

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

The Marcus Corporation

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

IHG Hotels & Resorts

Hotel Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they ...

Aileron Management

Hotel Front Desk Attendant

Brookfield, WI · On-site

$16 - $18/hr

... managing all aspects of their stay while providing exceptional customer service. You will also be ... This role routinely uses standard office equipment. Physical Demands While performing the duties of ...

Aileron Management

Hotel Front Desk Attendant

Brookfield, WI · On-site

$16 - $18/hr

... managing all aspects of their stay while providing exceptional customer service. You will also be ... This role routinely uses standard office equipment. Physical Demands While performing the duties of ...

Sigma Commercial LLC

Office Manager

Milwaukee, WI · On-site

What You'll Do Answer phones and manage front-office correspondence with clients, tenants, and vendors across our business units Coordinate scheduling between the office and field teams (contractors ...

Wisconsin Endo Group

Dental Office Manager

Wauwatosa, WI

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Oak Creek, WI

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

Wisconsin Endo Group

Dental Office Manager

Oak Creek, WI · On-site

$50K - $65K/yr

Supervise and support front office and administrative team members * Manage patient scheduling, billing, insurance verification, and collections * Monitor office performance and implement strategies ...

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All JobsHotel Front Office JobsHotel Front Office Manager JobsHotel Front Office Manager Jobs in Racine, WI

Hotel Front Office Manager information

See Racine, WI salary details

$21.6K

$46.1K

$65.6K

How much do hotel front office manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hotel front office manager in Racine, WI is $46,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $60,000.00 per year, depending on experience, location, and employer.

What does a hotel front office manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are some common challenges hotel front office managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a hotel front office manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.
What are popular job titles related to Hotel Front Office Manager jobs in Racine, WI? For Hotel Front Office Manager jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Hotel Front Office Manager jobs in Racine, WI look for? The top searched job categories for Hotel Front Office Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Hotel Front Office Manager jobs? Cities near Racine, WI with the most Hotel Front Office Manager job openings:
Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,150 per year, or $22.2 per hour.

Front Desk Manager

Marcus Hotels

Milwaukee, WI • On-site

$65K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

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Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention to detail, and team development are key to success? The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations.
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.
What you will be doing
• Lead and develop the Front Desk team by coaching, training, and motivating associates to deliver exceptional luxury guest service.
• Oversee daily Front Desk operations, including arrivals, departures, room assignments, VIP guests, and service recovery efforts.
• Create and manage staff schedules to ensure optimal coverage while meeting labor and productivity goals.
• Serve as a visible leader for guest satisfaction, proactively engaging with guests and resolving concerns in a professional and timely manner.
• Partner with Housekeeping, Reservations, Sales, Security, and other departments to ensure a seamless and memorable guest experience.
• Maintain operational and financial controls, including cash handling, billing accuracy, guest folios, and compliance with hotel policies and procedures.
Position Requirements
• 2+ years of leadership experience in Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment.
• Proven ability to lead, coach, and develop associates while fostering a positive team culture.
• Strong commitment to delivering exceptional guest experiences and resolving guest concerns effectively.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with hotel property management systems (PMS) and general computer proficiency.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.
What's in it for you
• Health Insurance eligible after 30 days of employment, with company-paid Life Insurance
• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, Cell Phone reimbursement, 401(k) employer match
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
Job Type: Salary Exempt
Salary Range: $65,000-$75,000 based on experience
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an equal opportunity employer.

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