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Hotel Front Office Manager Jobs in Rhinelander, WI

ZMC Hotels

Front Desk

Minocqua, WI · On-site

$14 - $18/hr

Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels * Regular opportunities for bonuses * $250 referral bonus for you and a referred associate

New

ZMC Hotels, LLC

Front Desk

Minocqua, WI · On-site

$14 - $18/hr

Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels * Regular opportunities for bonuses * $250 referral bonus for you and a referred associate

New

ROI Hospitality Development

Night Auditor

Rhinelander, WI · On-site

$14.75 - $19.50/hr

Maintain all areas of the front desk * Take the initiative to greet guests in a friendly and warm ... At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been ...

ROI Hospitality Development

Night Auditor

Rhinelander, WI

$14.75 - $19.50/hr

Maintain all areas of the front desk * Take the initiative to greet guests in a friendly and warm ... At Regency Hotel Management, hospitality is who we are--and what we do best. Since 1965, we've been ...

ROI Hospitality Development

Night Auditor

Rhinelander, WI

$14.75 - $19.50/hr

Maintain all areas of the front desk * Take the initiative to greet guests in a friendly and warm ... At Regency Hotel Management, hospitality is who we are--and what we do best. Since 1965, we've been ...

ZMC Hotels

Housekeeping

Minocqua, WI · On-site

$15/hr

Report and deliver lost & found items to the appropriate office/ department. * Work in a team ... Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC ...

AmericInn Minocqua

Housekeeping Attendant

Minocqua, WI · On-site

$15/hr

Report and deliver lost & found items to the appropriate office/ department. * Work in a team ... Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC ...

Busey

Commercial Loan Servicing Manager

Tomahawk, WI · On-site

$85K - $120K/yr

This position also ensures cohesiveness between the front line and back office departments. Duties & Responsibilities * Management of Commercial Loan Operations staff, and all of the daily functions ...

Channel Partners

Merchandiser

Rhinelander, WI · On-site

$16 - $17/hr

... store managers. Our corporate office has planted roots in Tampa, FL, but we hire retail ... Per Diem & Hotel for Travelers * Limited benefit plans for everyday illnesses and accidents

Channel Partners

Merchandiser

Rhinelander, WI

$17/hr

... store managers. Our corporate office has planted roots in Tampa, FL, but we hire retail ... Per Diem & Hotel for Travelers * Limited benefit plans for everyday illnesses and accidents

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Hotel Front Office Manager information

See Rhinelander, WI salary details

$22.5K

$48.1K

$68.4K

How much do hotel front office manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hotel front office manager in Rhinelander, WI is $48,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $62,500.00 per year, depending on experience, location, and employer.

What does a hotel front office manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are some common challenges hotel front office managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a hotel front office manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.
What cities near Rhinelander, WI are hiring for Hotel Front Office Manager jobs? Cities near Rhinelander, WI with the most Hotel Front Office Manager job openings:
Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Rhinelander, WI as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,093 per year, or $23.1 per hour.

Front Desk Agent- Full Time 3pm-11pm

The Waters of Minocqua

Minocqua, WI • On-site

$15 - $16/hr

Full-time

Re-posted 2 days ago

Job description

Description

The Front Desk Associates serves as the initial contact for guests as they check into the property and are responsibility for providing quality guest service in a welcoming and professional manner. The Front Desk Associate will also be responsible for front office operations while on duty. The primary goal of the Front Desk Associate is to meet the needs of all guests throughout their stay.


Duties/Responsibilities:

  • Ensures that each guest receives excellent service by providing a warm greeting and offering assistance.
  • Answer incoming calls to make reservations, confirmations, and room needs requests.
  • Answer questions pertaining to hotel services and registration.
  • Assist guests with needs, issues, or complaints with empathy and focus on guest satisfaction.
  • Handle and coordinate room assignments and pre-arrival requests.
  • Assist with covering gift shop and Starbucks.
  • Maintain knowledge of the property amenities, service, and local areas.
  • Settle guest accounts and collect payment.
  • Adhere to all cashiering procedures: opening, securing and balancing out shift till.
  • Maintain organization and aesthetics of front desk and lobby area.
  • Complete opening and closing procedures according to property policy.

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned, and the scope of the job may change as necessitated by business demands.

Requirements

Required Skills/Abilities:

  • Excellent verbal communication skills.
  • Excellent customer service skills.
  • Creative and effective problem-solving skills.

Education and Experience:

  • Must be 18 years of age or older.
  • High school education or equivalent, required.
  • At least one year of customer service experience, preferred.
  • Previous experience with point-of-sale systems and/or hospitality management software, preferred.

Physical Requirements:

  • Night and weekend availability.
  • Must be able to stand on feet throughout the shift.
  • Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance.
  • Must be able to climb stairs occasionally.

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