Hospitality Software Jobs (NOW HIRING)

Skill Matrix

• --Product Manager Experience (product vision and execution holistically) - ideally within hospitality software, eCommerce with focus on CMS, Digital Analytics, Google Analytics, Full Story, Quantum Metrics) - 5+ years
• -Would likely have background with Software Dev, Business Requirement/BA or Product Owner OR Project Manager or Product Mgmt after an MBA program, Scrum Master / View different avenues - 5+ years
• Experience: must have user stories, user requirement, project management, product mgmt - 5+ some mix
• -PM tools - JIRA/Confluence Basecamp, VersionOne
• Hospitality DOMAIN - If driving product requirement and saturating like a product owner, domain knowledge is critical
• Certs preferred: CSPO, PMP, Scrum Master supported by MBA
• MBA type sharpness preferred here since product MGR

Additional Considerations:

• Certifications: Certifications such as Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), or other Marketing certification.
• Continuous Learning: Encouraging ongoing education through workshops, courses, and seminars related to product management, technology, and leadership.

Experience:

• 2-4 years of experience in product management, software development, project management, a related technical field and/or running technical projects/programs
• Experience in translating business requirements to high level technical requirements.
• Experience building and leading a world-class team of technical product managers with a mission to power real-time, intelligent experiences for our customers and associates
• Experience planning requirements, identifying risks, managing project schedules, and communicating clearly with cross-functional partners across the company

Competencies:

Product Management Expertise:

Strong understanding of product management principles and best practices, guiding effective product strategy and execution.

Leadership Skills:

Qualities to inspire and motivate cross-functional teams, fostering collaboration and achieving project goals.

Stakeholder Management:

Excellent stakeholder management skills to build and maintain relationships, ensuring alignment and support for product initiatives.

Strategic Thinking:

Strategic mindset to define product vision, roadmap, and priorities, driving product innovation and market success.

Data-Driven Decision Making:

Strong analytical skills to interpret data and metrics for informed decision-making, optimizing product performance and user experience.

Training Requirements:

Certified SCRUM Product Owner Certification a plus.

Knowledge and Skills:

• Solid understanding of product management principles and best practices - familiar in hospitality, eCommerce and/or Information Technology.
• Demonstrated success managing web and mobile projects that require in-depth partnership with IT/technical counterparts and integration with back-end systems/data.
• Strong leadership qualities to inspire and motivate cross-functional teams with the ability to coach and mentor regardless of reporting relationships
• Strategic mindset to define product vision, roadmap, and priorities.
• Excellent stakeholder management skills to build and maintain relationships.
• Strong analytical skills to interpret data and metrics for informed decision-making.
• Understanding of business dynamics, market trends, and competitive landscape.
• Proficiency in technical concepts relevant to the product domain.
• Effective communication skills to articulate product vision, strategy, and requirements.
• Project management skills to plan, track, and execute product initiatives.
• Ability to address complex problems and make sound judgments to drive project success.

Technical Skills:

• Experience with Microsoft Suite
• Experience with Content Management System (CMS)
• Experience with Digital Analytics platforms (Google Analytics, Full Story, Quantum Metrics)
• Experience using project management tools (Jira, Basecamp, VersionOne, etc.)
• Experience managing and estimating projects

Responsibilities:

Project Leadership:

• Lead project planning, tracking, and coordination efforts.
• Ensure project milestones are met and resources are managed effectively.

Feature Development:

• Define and prioritize product features based on business value and user needs.
• Drive the development and delivery of high-quality product features.

Stakeholder Engagement:

• Engage with stakeholders to gather feedback, requirements, and priorities.
• Communicate product updates and solicit feedback throughout the development lifecycle.

Requirements & User Stories:

• Gather, analyze, and document detailed product requirements.
• Create clear and concise user stories and acceptance criteria.

Issue Management:

• Proactively identify and address project issues and risks.
• Communicate project status and risks to stakeholders in a timely manner.

Technical Aptitude:

• Demonstrate a solid technical understanding of the product domain.
• Guide technical discussions and contribute to problem-solving efforts.
• Understand and contribute to technical architecture, design and implementation.

Metrics / Analytics:

• Understand, contribute to and track key performance indicators (KPIs) to measure the success of product initiatives.
• Analyze metrics and analytics data to assess product performance and user engagement.
• Use data-driven insights to optimize product functionality.