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Hospitality Operations Jobs (NOW HIRING)

Chick-fil-A

AM Hospitality Manager

Bastrop, TX · On-site

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

Chick-fil-A

AM Hospitality Manager

Bastrop, TX · On-site

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

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How much do hospitality operations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for hospitality operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in hospitality operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are some common challenges faced in hospitality operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What are 5 careers in hospitality operations?

Five careers in hospitality operations include hotel manager, front desk supervisor, food and beverage manager, housekeeping supervisor, and event coordinator. These roles involve overseeing guest services, managing staff, and ensuring smooth daily operations in hospitality settings, often requiring strong communication and organizational skills.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What is hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What do hospitality operations do?

Hospitality operations involve managing the daily functions of hotels, resorts, or other lodging establishments, including guest services, housekeeping, food and beverage service, and facility management. Professionals in this field coordinate staff, ensure customer satisfaction, and maintain operational efficiency using tools like property management systems. Strong organizational and communication skills are essential for success in hospitality operations.
More about Hospitality Operations jobs
What cities are hiring for Hospitality Operations jobs? Cities with the most Hospitality Operations job openings:
What states have the most Hospitality Operations jobs? States with the most job openings for Hospitality Operations jobs include:
Hospitality Operations jobs near you
Infographic showing various Hospitality Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Senior Accountant - Hospitality Operations

SBE Restaurant Group LLC

Beverly Hills, CA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

About sbe

Founded in 2002 by Sam Nazarian, sbe is a globally recognized lifestyle hospitality company known for creating iconic hotels, restaurants, and nightlife destinations that blend elevated design, energy, and service. With celebrated brands such as SLS, Delano, and Mondrian, sbe has helped define modern luxury hospitality through experiences that feel exclusive, cultural, and unforgettable.

Now, sbe is launching its next chapter with HQ Hotels - a bold, design-forward lifestyle brand built for travelers who want more than just a place to stay. HQ stands for high energy, high style, and high service, combining vibrant social spaces, curated food & beverage, and nightlife-driven programming that turns every property into a destination. Backed by sbe’s best-in-class creative and operational expertise and powered by a strategic partnership with Wyndham Hotels & Resorts, HQ Hotels offers team members the opportunity to help shape a rapidly growing brand with global reach, strong momentum, and a culture rooted in excellence, creativity, and unforgettable guest experiences.

sbe recently announced an exclusive partnership with global icon Marc Anthony - singer, songwriter, actor, entrepreneur, and his company Magnus, who have joined as equity partners in sbe. This partnership further expands the brand’s cultural relevance, reach, and momentum as it enters new markets around the world.

Role Overview

The Senior Accountant performs full-cycle month-end close duties for multiple venues as well as comprehensive analytical work in various management areas including financial reporting. They will interface directly with location General Managers to drive better financial performance and must possess a solid understanding of GAAP.

The accounting function operates under a hybrid structure: most transactional processes are centralized across all venues, while key control activities—such as bank and balance-sheet reconciliations—are performed on a

per-venue basis.

Essential ResponsibilitiesCentralized / Combined Processes
  • Upload and record daily and weekly sales using standardized templates
  • Process Accounts Payable and Accounts Receivable transactions, including payment application and reconciliation
  • Manage and reconcile prepaid expenses
  • Assist venue operators with financial inquiries and understanding financial reports
  • Prepare and post payroll journal entries
  • Manage merchant processor activity
  • Handle 1099 filing and ensure compliance with reporting requirements
  • Support month-end close activities across all venues
  • Work within Sage Intacct using established workflows and templates
  • Ensure accuracy, consistency, and timeliness across high transaction volumes
Venue-Specific Responsibilities
  • Perform bank reconciliations separately for each venue
  • Complete balance-sheet reconciliations by entity
  • Research and resolve reconciling items
  • Support audits and internal financial reviews
Systems & Tools
  • Sage Intacct (general ledger)
  • POS and sales reporting platforms
  • Payroll systems (e.g., ADP TotalSource)
  • Merchant processors
  • Advanced Excel proficiency required
Qualifications
  • 2-4 years accounting experience required
  • BS Degree in Accounting or Finance required
  • Restaurant or nightlife accounting experience required
  • Strong comfort with high-volume, transactional accounting
  • Experience supporting multi-entity or multi-location operations
  • Process-oriented, detail-driven, and highly organized
  • Comfortable operating within standardized workflows
  • Dependable in meeting close deadlines and reporting requirements
Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


Affirmative Action / EEO Statement

We are an equal-opportunity employer who is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We believe in, embrace, and abide by the spirit, as well as, to the letter of all applicable laws and regulations.

Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, internships, and apprenticeship. Our hiring decisions are based solely on qualifications, merit, and business needs at the time.