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Hospitality Operations Jobs (NOW HIRING)

Chick-fil-A

AM Hospitality Manaer

Bastrop, TX

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

Chick-fil-A

AM Hospitality Manaer

Bastrop, TX · On-site

$22/hr

Executive Summary The AM Hospitality Manager at Chick-fil-A Bastrop is ultimately responsible for all Hospitality shift operations from 6:00AM - 2:30PM. The Hospitality Manager will support ...

Better Talent

Hospitality Team

Rangeley, ME · On-site

As our portfolio continues to grow, we are looking to hire an Operations Manager to lead, support ... Position Summary In this role, the Hospitality Team member will support our operations in beautiful ...

Southall Church

Hospitality Coordinator

Franklin, TN · On-site

Coordinate Sunday hospitality operations including breakfast, coffee, fellowship hall cleanliness andspecial events. * Ensure hospitality spaces remain clean, stocked, prepared, and ministry-ready ...

Southall Church

Hospitality Coordinator

Franklin, TN · On-site

Coordinate Sunday hospitality operations including breakfast, coffee, fellowship hall cleanliness and special events. * Ensure hospitality spaces remain clean, stocked, prepared, and ministry-ready ...

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Hospitality Operations information

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$9

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$49

How much do hospitality operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for hospitality operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hospitality Operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles require skills in customer service, organization, and often certification or training in hospitality management. They are typically found in hotels, resorts, restaurants, and event venues.

What are some common challenges faced in Hospitality Operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are the 6 basic hospitality skills?

Hospitality operations require six basic skills: excellent communication to interact effectively with guests and team members; customer service skills to ensure guest satisfaction; problem-solving abilities to address issues promptly; teamwork to collaborate with staff; organization to manage tasks efficiently; and adaptability to handle changing situations and guest needs. These skills are essential for providing a positive guest experience and maintaining smooth operations.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include general managers of large hotels or resort executives, with salaries reaching six figures or more. These positions require extensive experience, strong leadership skills, and often involve overseeing multiple departments and operations.

What are hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What is hospitality operations?

Hospitality operations refer to the management and coordination of services in hotels, resorts, restaurants, and other hospitality establishments. It involves overseeing staff, guest services, facilities, and ensuring smooth daily functioning, often requiring skills in customer service, organization, and industry-specific tools. Effective hospitality operations aim to provide a positive guest experience and maintain operational efficiency.
More about Hospitality Operations jobs
What cities are hiring for Hospitality Operations jobs? Cities with the most Hospitality Operations job openings:
What states have the most Hospitality Operations jobs? States with the most job openings for Hospitality Operations jobs include:
What job categories do people searching Hospitality Operations jobs look for? The top searched job categories for Hospitality Operations jobs are:
Hospitality Operations jobs near you
Infographic showing various Hospitality Operations job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Vice President of Hospitality Operations

Vice President of Hospitality Operations

Compass Group

San Francisco, CA

$200K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,074 frontline employees who took The Breakroom Quiz

312th of 449 rated business services

Job description

Salary:  $200,000 - $225,000 / year

Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary:

The Vice President of Hospitality Operations will lead a high profile, national hospitality program based out of the Northern California Bay Area. This role carries full operational accountability for performance, client partnership, culinary excellence, and team alignment across multiple cities and potentially around the world in a complex and fast-moving environment.

We are looking for someone with the grit to solve problems in real time, the energy to stay ahead of shifting priorities, and the resilience to lead through intensity without losing composure.

The ideal candidate is equally comfortable in the kitchen, the dish room, and the executive boardroom. They bring deep operational expertise, strong culinary credibility, and the executive presence to build trust quickly with clients and internal teams. They thrive in ambiguity, pivot with confidence, and balance long term strategy with disciplined daily execution.

This is a role for a steady, resilient operator who can lead at scale, drive measurable results, and elevate hospitality standards while protecting culture.

Key Responsibilities:

  • Lead and align Senior Directors across a national hospitality program with global reach
  • Drive operational excellence in food and beverage, service standards, and client engagement
  • Adapt quickly to shifting priorities and client expectations
  • Oversee food quality, allergen protocols, safety, and culinary integrity
  • Build executive-level client relationships
  • Navigate high pressure dynamics with composure
  • Balance long term strategy with hands on operational leadership
  • Drive performance, financial outcomes, and accountability while protecting culture
  • Represent hospitality excellence from frontline operations to executive stakeholders

Ideal Candidate Profile:

  • District Manager experience or above, ideally at VP or comparable scope
  • Demonstrated accolades in hospitality or culinary excellence
  • Deep operational background with culinary foundation preferred
  • Experience in complex, client driven hospitality environments
  • Strong command of allergens, food safety, and quality standards
  • Strategic thinker who operates well in ambiguity
  • Highly organized and execution oriented
  • Confident communicator with credibility from frontline teams to CFO level
  • Quality driven, energetic, and steady under pressure
  • Balances hospitality heart with operational discipline
  • Calm, resilient, adaptable, and strong across multiple dimensions

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID:  1514408

Bon Appetit 

ERIN S PRINDLE 

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