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Hospitality Operations Jobs (NOW HIRING)

88 Tactical

Hospitality & Operations Manager

Omaha, NE · On-site

Lead Hospitality. Build Teams. Create Experiences.88 Tactical is seeking an experienced Hospitality & Operations Manager to help lead the Founders Club, our exclusive members-only restaurant, bar ...

AEG

Lead, Hospitality Operations

Augusta, GA · On-site

Under the direction of the Hospitality Operations Manager, the Hospitality Operations Lead will oversee the operation of our premiere hospitality venues. This oversight includes food and beverage ...

Roofstock

Hospitality Operations Manager

Largo, FL

And when the team wins, we all win As a Hospitality Operations Manager, you'll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly ...

Roofstock

Hospitality Operations Manager

Largo, FL · On-site

And when the team wins, we all win As a Hospitality Operations Manager, you'll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly ...

Cosm

Hospitality Operations Crew

Atlanta, GA · On-site

$16/hr

The Hospitality Operations Crew Member plays a critical behind-the-scenes role in daily operations and special events. This position supports bar and kitchen operations through stocking and receiving ...

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Hospitality Operations information

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How much do hospitality operations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for hospitality operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hospitality Operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles require skills in customer service, organization, and communication, and often involve working in fast-paced environments with varying schedules.

What are some common challenges faced in Hospitality Operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include general managers of large hotels or resort executives, with salaries reaching six figures or more. These positions require extensive experience, strong leadership skills, and often involve overseeing multiple departments and operations.

What are hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What are the examples of hospitality operations?

Hospitality operations include managing hotel front desks, housekeeping, food and beverage services, event planning, and maintenance. These roles require coordination, customer service skills, and often involve working in fast-paced environments such as hotels, resorts, or restaurants.

What do hospitality operations do?

Hospitality operations involve managing the daily functions of hotels, resorts, or other lodging establishments, including guest services, housekeeping, food and beverage service, and facility maintenance. Professionals in this field coordinate staff, ensure customer satisfaction, and oversee operational efficiency using tools like property management systems. Strong communication, organizational skills, and industry certifications are often important for success.
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Hospitality Operations jobs near you
Hospitality & Operations Manager

Hospitality & Operations Manager

88 Tactical

Omaha, NE

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description

Lead Hospitality. Build Teams. Create Experiences.88 Tactical is seeking an experienced Hospitality & Operations Manager to help lead the Founders Club, our exclusive members-only restaurant, bar, and speakeasy.This is not a desk job. We are looking for a hands-on leader who thrives on the floor, enjoys building relationships with guests and members, develops high-performing teams, and takes pride in delivering exceptional hospitality every day.As a key member of our leadership team, you will play a critical role in shaping the member experience, supporting restaurant operations, developing future leaders, and driving excellence across Front of House and Back of House teams.If you are passionate about hospitality, leadership, and creating memorable experiences, we would love to meet you.What You'll Do

  • Lead restaurant operations and maintain a strong leadership presence during service.
  • Oversee expo operations, service flow, and guest experience.
  • Coach, mentor, and develop supervisors, leads, and team members.
  • Recruit, hire, onboard, and retain top hospitality talent.
  • Build strong relationships with members and guests while delivering elevated hospitality.
  • Lead guest recovery efforts and resolve service concerns with professionalism and care.
  • Develop and enforce SOPs, training programs, and servicestandards.
  • Partner with the Events Department and Executive Chef to create exceptional member events and experiences.
  • Manage labor, staffing, scheduling, and operational performance.
  • Drive accountability, consistency, and continuous improvement across all areas of the operation.

What We're Looking For

  • Restaurant, hospitality, food and beverage, or service-industry management experience.
  • A hands-on leadership style with a passion for developing people.
  • Strong communication, coaching, and problem-solving skills.
  • Experience managing teams in a fast-paced environment.
  • Ability to balance hospitality, operations, and team accountability.
  • Availability to work evenings, weekends, and holidays as needed.

Why Join 88 Tactical?

  • Competitive compensation package
  • Health, dental, and vision insurance
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with company match
  • Paid time off that increases with tenure
  • Complimentary employee membership privileges
  • Employee discounts throughout the facility
  • Career growth and advancement opportunities
  • Opportunity to help lead one of Omaha's most unique hospitality destinations

Ready to Apply? If you're looking for an opportunity to lead a team, create exceptional experiences, and make a meaningful impact in a growing organization, we'd love to hear from you.

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