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Hospitality Operations Jobs in Delaware (NOW HIRING)

High 5 Hospitality Group

Hospitality

Newark, DE · On-site

$14.50 - $19.50/hr

... supporting overall store operations. Duties and Responsibilities Essential duties and ... Hospitality skills: Provide a warm welcome to guests with an open door upon their arrival, engage ...

High 5 Hospitality Group

Hospitality

Rehoboth Beach, DE · On-site

$14.25 - $19.50/hr

... supporting overall store operations. Duties and Responsibilities Essential duties and ... Hospitality skills: Provide a warm welcome to guests with an open door upon their arrival, engage ...

Wingstop

Hospitality Specialist

Milford, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Middletown, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Middletown, DE · On-site

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Middletown, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Newark, DE · On-site

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Wilmington, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Wilmington, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Wilmington, DE · On-site

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Bear, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Newark, DE · On-site

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Wilmington, DE

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Wingstop

Hospitality Specialist

Dover, DE · On-site

$16 - $18/hr

Deliver exceptional customer service to enhance guest satisfaction. * Assist in the daily operations of our hospitality services. * Collaborate with team members to create a welcoming atmosphere.

Integrity Staffing Solutions

HR Admin

Wilmington, DE · On-site

$31/hr

BPG supports approximately 550 employees across commercial real estate, property management, development, and hospitality operations. The HR Administrator will work closely with the HR team to assist ...

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Hospitality Operations information

What are the key skills and qualifications needed to thrive in Hospitality Operations, and why are they important?

To excel in Hospitality Operations, you need strong organizational skills, attention to detail, and a background in hospitality management or related fields, often supported by relevant degrees or experience. Familiarity with property management systems (PMS), booking software, and health and safety certifications is typically required. Exceptional customer service, leadership, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure smooth daily operations, guest satisfaction, and efficient team coordination within a fast-paced hospitality environment.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles require skills in customer service, organization, and often certification or training in hospitality management. They are typically found in hotels, resorts, restaurants, and event venues.

What are some common challenges faced in Hospitality Operations, and how can professionals effectively address them?

Professionals in Hospitality Operations often encounter challenges such as managing high guest expectations, coordinating between diverse teams, and adapting to fluctuating occupancy rates. Effective communication and strong organizational skills are essential for addressing these issues, as is the ability to remain calm under pressure. Many successful operations professionals also leverage technology to streamline processes and foster collaboration across departments, ensuring smooth daily operations and a positive guest experience.

What is the difference between Hospitality Operations vs Hotel Front Desk Agent?

AspectHospitality OperationsHotel Front Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, manages staff, coordinates departmentsHandles guest check-ins/outs, manages reservations, provides guest services
Required CredentialsHospitality management experience, certifications like CMP or CHA often preferredHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentOffice and management settings within hotels or resortsFront desk, lobby area, guest service environment
Industry UsageUsed in managerial, supervisory, and administrative rolesFrontline customer service role in hotels

Hospitality Operations focuses on managing hotel functions and staff, while Hotel Front Desk Agents handle guest interactions and reservations. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are the 6 basic hospitality skills?

Hospitality operations require six basic skills: excellent communication to interact effectively with guests and team members; customer service skills to ensure guest satisfaction; problem-solving abilities to address issues promptly; teamwork to collaborate with staff; organization to manage tasks efficiently; and adaptability to handle changing situations and guest needs. These skills are essential for providing a positive guest experience and maintaining smooth operations.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include general managers of large hotels or resort executives, with salaries reaching six figures or more. These positions require extensive experience, strong leadership skills, and often involve overseeing multiple departments and operations.

What are hospitality operations?

Hospitality operations refer to the day-to-day activities and processes involved in managing businesses that provide services to guests, such as hotels, restaurants, resorts, and event venues. These operations cover areas like front desk management, housekeeping, food and beverage service, guest relations, and facility maintenance. Effective hospitality operations ensure a seamless and enjoyable experience for guests, while also optimizing efficiency and profitability for the business. Professionals in this field often focus on customer service, operational planning, and quality control.

What is hospitality operations?

Hospitality operations refer to the management and coordination of services in hotels, resorts, restaurants, and other hospitality establishments. It involves overseeing staff, guest services, facilities, and ensuring smooth daily functioning, often requiring skills in customer service, organization, and industry-specific tools. Effective hospitality operations aim to provide a positive guest experience and maintain operational efficiency.
Hospitality Operations jobs near you
Infographic showing various Hospitality Operations job openings in Delaware as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Hospitality

High 5 Hospitality Group

Newark, DE • On-site

$14.50 - $19.50/hr

Full-time

PTO

Re-posted 5 days ago

Job description

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike's Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.
Position Overview
Our Cashiers/ Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers/ Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.
Duties and Responsibilities
Essential duties and responsibilities include but are not limited to the following:
  • Hospitality skills: Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.
  • Seat Guests: Escort them to their tables, accommodate special seating requests for guests whenever possible.
  • Process Payments: Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.
  • Customer Interaction: Greet guests warmly, answer questions about menu items, and assist with order placement.
  • Order Management: Ensure accuracy in processing orders, including special requests or modifications.
  • Maintain Cleanliness: Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts. Hourly checks and cleanings of restrooms.
  • Monitor Inventory: Alert management to low stock levels for items needed at the register, such as receipt paper or bags.
  • Support Team Members: Assist kitchen or front-of-house staff during busy periods as needed.

Skills and Abilities Required
  • Excellent Communication Skills: Ability to engage with guests effectively and provide helpful information.
  • Attention to Detail: Accuracy in processing transactions, handling cash, and understanding the numbering sequence of all tables.
  • Basic Math Skills: Competence in performing calculations for transactions and providing change.
  • Basic Computer Skills: Familiarity with point-of-sale (POS) systems
  • Customer Service Orientation: Strong focus on delivering a positive experience, demonstrates strong interpersonal skills, and the ability to handle guests inquiries and complaints effectively.
  • Experience: Previous experience in a cashier or restaurant role is preferred but not required.
  • Working Conditions: Fast-paced restaurant environment, often requiring evening and weekend availability. Standing for long periods and occasional lifting of light to moderate items.
  • Scheduling: Ability to access online scheduling apps.

We offer
  • Competitive pay
  • Discounted meals
  • Tuition Reimbursement
  • Benefits and PTO (based on meeting hours requirements)
  • Values - based leadership
  • Opportunity for Advancement
  • Flexible scheduling

Apply